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Reviews of Hilton Waikiki Beach This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

2500 Kuhio Avenue, Waikiki, Honolulu, HI 96815, United States of America

#73 of 280 hotels in Honolulu

Guests' Choice

Review Score

Based on 572 hotel reviews

8.1

Score breakdown

  • Cleanliness

    8.4

  • Comfort

    8.4

  • Location

    8.8

  • Facilities

    8.1

  • Staff

    8.7

  • Value for money

    7.6

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: March 25, 2024

    8.0
    kinda pricey but still fun
    • Leisure trip
    • Travelers with friends
    • Queen Room with Two Queen Beds and City View
    • Stayed 1 night
    • Submitted from a mobile device

    confusing name, but still a very nice hotel regardless. people get it mixed up with Hilton Hawaiian Village, which is a real resort. is the resort fee worth it? not really.

    very pretty, great location, nice accommodating staff

    Stayed in March 2024

  • Reviewed: March 24, 2024

    9.0
    It was lovely
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds and City View
    • Stayed 2 nights
    • Submitted from a mobile device

    Nothing

    The rooms were clean and the staff was helpful

    Stayed in March 2024

  • Reviewed: March 20, 2024

    7.0
    mediocre and overpriced
    • Leisure trip
    • Group
    • Queen Room with Two Queen Beds and City View
    • Stayed 3 nights
    • Submitted from a mobile device

    dirty, and we were not aware we had to let the front desk know we want our room to be cleaned

    Stayed in March 2024

  • Reviewed: March 6, 2024

    8.0
    Comfortable and accessible option than the hotels on the main strip.
    • Leisure trip
    • Family with young children
    • Premium Queen Room with Two Queen Beds and Ocean View
    • Stayed 4 nights
    • Submitted from a mobile device

    Not crazy about the valet parking but the valet attendants were always smiling and happy to help.

    Location was great- lots of restaurants and close to beach.

    Stayed in March 2024

  • Reviewed: February 10, 2024

    8.0
    A lovely location
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds and City View
    • Stayed 2 nights
    • Submitted from a mobile device

    Hotel is a bit outdated... Jacuzzi was colder than it should be... Not the hotel's issue but the smell of urine outside from the vast homeless population

    Very friendly staff...perfectly located in Waikiki! The pool deck with the bonus of mini golf was great other than the jacuzzi was not warm as it should be. Loved MAC 24/7...if only it was actually open 24/7! Nina was lovely. This hotel is a bit outdated but we enjoyed staying here!

    Stayed in February 2024

  • Reviewed: February 8, 2024

    7.0
    Overall it was a great place to stay
    • Leisure trip
    • Travelers with friends
    • Deluxe Queen Room with Two Queen Beds and Ocean View
    • Stayed 6 nights
    • Submitted from a mobile device

    I was a little concerned when they told us that house keeping would only come in on the fourth day but they were in the room every day. We don’t mind them being in room but when they tell you they won’t be in there and then they surprise you by being in there.

    The staff and the beds were awesome

    Stayed in February 2024

  • Reviewed: January 30, 2024

    7.0
    Its was okay
    • Leisure trip
    • Family with young children
    • Deluxe King Room with Mountain View
    • Stayed 3 nights
    • Submitted from a mobile device

    We paid for the hotel with breakfast. However, the staff at the restaurant (m-f ), sees it as a coupon vs something we PAID for. Upon arriving, I placed the same order everyday. I didn't create the meal. It was suggested and provided by staff throughout the weekend when I ask about Breakfast included with room. I was under the impression everything was included. I asked 1 question and the waitress sends mangager out. His tone, wording and approach was wrong. Then gossiped about us not even two feet away on the othe side of the wall stating "Be greatful for the coupon" as if its not something we PAID for when we booked the room. Lost appetite. Food was wasted. It was not fresh and I definitely tasted the difference.

    Location. Location was convienient.

    Stayed in January 2024

  • Reviewed: January 25, 2024

    7.0
    we had a fabulous stay, can't wait to return
    • Leisure trip
    • Couple
    • One-Bedroom Suite
    • Stayed 7 nights

    no crockery or cutlery in our room, unable to get wine glasses to toast in the new year/wedding anniversary :(

    location was perfect, walking distance to all my favourite spots

    Stayed in January 2024

  • Reviewed: January 8, 2024

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Deluxe King Room with Mountain View
    • Stayed 8 nights

    Occasionally no swim towels.

    small pool on lobby level. it was quiet and heated!!

    Stayed in January 2024

  • Reviewed: January 6, 2024

    7.0
    Good
    • Family with young children
    • Queen Room with Two Queen Beds and City View
    • Stayed 3 nights
    • Submitted from a mobile device

    4 people room is inadequate for 4 adults. Two double beds are inadequate, should be at least king size. All complementaries aren’t for four people: bath towel sets for three, coffees in the room for two, only one beach chair for each room independently from the number of the people, no beach umbrella available. Not removable shower.

    Position of the hotel. Room ocean view. Staff kindness at breakfast.

    Stayed in January 2024

  • Reviewed: December 28, 2023

    7.0
    Convenient hotel to Waikiki Beach, but property has lots of hidden fees, which add up fast.
    • Leisure trip
    • Couple
    • Deluxe King Room with Ocean View
    • Stayed 7 nights
    • Submitted from a mobile device

    Property has many hidden fees, such as a $45/night “resort fee”. Room ended up being MUCH more than advertised price due to hidden fees. Hotel laundry was $4/ load. Felt price gauged.

    Convenient to Waikiki Beach. Nice room facing the ocean.

    Stayed in December 2023

  • Reviewed: December 13, 2023

    9.0
    Thank you, it was great.
    • Leisure trip
    • Solo traveler
    • Premium Queen Room with Two Queen Beds and Mountain View
    • Stayed 4 nights

    The only thing I could fault was out of my 4 night stay my room only got cleaned once. Only 1 night I had the privacy sign on the door, the other days I didn't. I didn't expect it every day (and I don't believe you do that), but perhaps once that could have happened.

    location, view, amenities

    Stayed in December 2023

  • Reviewed: December 4, 2023

    9.0
    Overall was a wonderful stay
    • Leisure trip
    • Couple
    • Premium King Room with Ocean View
    • Stayed 4 nights

    Was a slight walk from the main shops and beach.

    Great hotel with ok location.

    Stayed in November 2023

  • Reviewed: November 27, 2023

    9.0
    Wonderful
    • Leisure trip
    • Solo traveler
    • Queen Room with Two Queen Beds and City View
    • Stayed 7 nights
    • Submitted from a mobile device

    The hallways and walkways were hot!

    The ease of amenities

    Stayed in November 2023

  • Reviewed: October 16, 2023

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Premium King Room with Ocean View
    • Stayed 4 nights
    • Submitted from a mobile device

    There was a lot of noise on the third day. Lots of banging on the walls.

    Location!!!! The hotel is one block away from the beach.

    Stayed in October 2023

  • Reviewed: October 15, 2023

    7.0
    It’s was Oky
    • Family with young children
    • Queen Room with Two Queen Beds and City View
    • Stayed 4 nights
    • Submitted from a mobile device

    Not

    It was good

    Stayed in October 2023

  • Reviewed: October 14, 2023

    8.0
    nice stay in waikiki
    • Leisure trip
    • Couple
    • Deluxe King Room with Mountain View
    • Stayed 2 nights
    • Submitted from a mobile device

    nothing really

    good location, clean room, breakfast: a la carte: you can choose 1 item and 1 drink but portions are big, friendly people at reception desk, concierge,...

    Stayed in October 2023

  • Reviewed: October 4, 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • King Room with Balcony - Disability Access
    • Stayed 7 nights
    • Submitted from a mobile device

    The property looks a bit dated.

    The location

    Stayed in September 2023

  • Reviewed: September 29, 2023

    8.0
    Overall stay was a fantastic first time experience.
    • Leisure trip
    • Couple
    • Premium King Room with Mountain View
    • Stayed 3 nights
    • Submitted from a mobile device

    Some of the furniture could do with a cleaning. Like the 2 red chairs near the MAC 24/7 restaurant.

    Excellent proximity to the beach and breakfast was filling. Most staff were hospitable. Loved that the tiles weren't porcelain in the entire room. The views were lovely

    Stayed in September 2023

  • Reviewed: September 15, 2023

    7.0
    Overall a good stay
    • Leisure trip
    • Couple
    • Deluxe King Room with Mountain View
    • Stayed 6 nights
    • Submitted from a mobile device

    Our room was a bit outdated, room for improvement cleaning wise and the closet was in the bathroom which we found very unusual. Perhaps other rooms are better. If so, we would return.

    Good location and very friendly staff. Could not praise them more

    Stayed in August 2023

  • Reviewed: September 6, 2023

    9.0
    I loved it and would visit again.
    • Leisure trip
    • Couple
    • Deluxe King Room with Ocean View
    • Stayed 4 nights
    • Submitted from a mobile device

    The hair dryer and the ironing board were a bit old. It might be time to replace them for my room.

    I loved the location. The view was perfect. The staff was very kind and understanding when I flight got delayed.

    Stayed in September 2023

  • Reviewed: August 21, 2023

    8.0
    Great stay at short notice as was meant to have been on Maui
    • Leisure trip
    • Couple
    • Deluxe King Room with Ocean View
    • Stayed 7 nights
    • Submitted from a mobile device

    Pool and pool/bar in renovation

    Location

    Stayed in August 2023

  • Reviewed: August 18, 2023

    7.0
    No pool to chill for after the beach visits was not convenient and the “bathtub” size pool was not very good with people
    • Leisure trip
    • Travelers with friends
    • Queen Room with Two Queen Beds and City View
    • Stayed 4 nights
    • Submitted from a mobile device

    Pool was being remodeled and if I’d had known I would have stayed elsewhere.

    Bar, staff and rooms all very good

    Stayed in August 2023

  • Reviewed: August 18, 2023

    8.0
    Very Good
    • Leisure trip
    • Group
    • Queen Room with Two Queen Beds and City View
    • Stayed 3 nights
    • Submitted from a mobile device

    Valet parking was slow. Had to wait long for that.

    Stayed in August 2023

Showing 1 - 25

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