2500 Kuhio Avenue, Waikiki, Honolulu, HI 96815, United States of America
#73 of 280 hotels in Honolulu
Guests' ChoiceBased on 572 hotel reviews
8.1Cleanliness
8.4
Comfort
8.4
Location
8.8
Facilities
8.1
Staff
8.7
Value for money
7.6
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: March 25, 2024
Estrella
United States of Americaconfusing name, but still a very nice hotel regardless. people get it mixed up with Hilton Hawaiian Village, which is a real resort. is the resort fee worth it? not really.
very pretty, great location, nice accommodating staff
Stayed in March 2024
Reviewed: March 24, 2024
Patricia
United States of AmericaNothing
The rooms were clean and the staff was helpful
Stayed in March 2024
Reviewed: March 20, 2024
Eda
North Macedoniadirty, and we were not aware we had to let the front desk know we want our room to be cleaned
Stayed in March 2024
Reviewed: March 6, 2024
Angelica
CanadaNot crazy about the valet parking but the valet attendants were always smiling and happy to help.
Location was great- lots of restaurants and close to beach.
Stayed in March 2024
Reviewed: February 10, 2024
Courtney
United States of AmericaHotel is a bit outdated... Jacuzzi was colder than it should be... Not the hotel's issue but the smell of urine outside from the vast homeless population
Very friendly staff...perfectly located in Waikiki! The pool deck with the bonus of mini golf was great other than the jacuzzi was not warm as it should be. Loved MAC 24/7...if only it was actually open 24/7! Nina was lovely. This hotel is a bit outdated but we enjoyed staying here!
Stayed in February 2024
Reviewed: February 8, 2024
Terri
United States of AmericaI was a little concerned when they told us that house keeping would only come in on the fourth day but they were in the room every day. We don’t mind them being in room but when they tell you they won’t be in there and then they surprise you by being in there.
The staff and the beds were awesome
Stayed in February 2024
Reviewed: January 30, 2024
Jackson
United States of AmericaWe paid for the hotel with breakfast. However, the staff at the restaurant (m-f ), sees it as a coupon vs something we PAID for. Upon arriving, I placed the same order everyday. I didn't create the meal. It was suggested and provided by staff throughout the weekend when I ask about Breakfast included with room. I was under the impression everything was included. I asked 1 question and the waitress sends mangager out. His tone, wording and approach was wrong. Then gossiped about us not even two feet away on the othe side of the wall stating "Be greatful for the coupon" as if its not something we PAID for when we booked the room. Lost appetite. Food was wasted. It was not fresh and I definitely tasted the difference.
Location. Location was convienient.
Stayed in January 2024
Reviewed: January 25, 2024
Mere
New Zealandno crockery or cutlery in our room, unable to get wine glasses to toast in the new year/wedding anniversary :(
location was perfect, walking distance to all my favourite spots
Stayed in January 2024
Reviewed: January 8, 2024
Wright
United States of AmericaOccasionally no swim towels.
small pool on lobby level. it was quiet and heated!!
Stayed in January 2024
Reviewed: January 6, 2024
Antonio
Italy4 people room is inadequate for 4 adults. Two double beds are inadequate, should be at least king size. All complementaries aren’t for four people: bath towel sets for three, coffees in the room for two, only one beach chair for each room independently from the number of the people, no beach umbrella available. Not removable shower.
Position of the hotel. Room ocean view. Staff kindness at breakfast.
Stayed in January 2024
Reviewed: December 28, 2023
John
United States of AmericaProperty has many hidden fees, such as a $45/night “resort fee”. Room ended up being MUCH more than advertised price due to hidden fees. Hotel laundry was $4/ load. Felt price gauged.
Convenient to Waikiki Beach. Nice room facing the ocean.
Stayed in December 2023
Reviewed: December 13, 2023
Stefanie
United States of AmericaThe only thing I could fault was out of my 4 night stay my room only got cleaned once. Only 1 night I had the privacy sign on the door, the other days I didn't. I didn't expect it every day (and I don't believe you do that), but perhaps once that could have happened.
location, view, amenities
Stayed in December 2023
Reviewed: December 4, 2023
Dylan
AustraliaWas a slight walk from the main shops and beach.
Great hotel with ok location.
Stayed in November 2023
Reviewed: November 27, 2023
Amber
United States of AmericaThe hallways and walkways were hot!
The ease of amenities
Stayed in November 2023
Reviewed: October 16, 2023
Lakia
United States of AmericaThere was a lot of noise on the third day. Lots of banging on the walls.
Location!!!! The hotel is one block away from the beach.
Stayed in October 2023
Reviewed: October 15, 2023
Arrocena
United States of AmericaNot
It was good
Stayed in October 2023
Reviewed: October 14, 2023
Tommmeke
Belgiumnothing really
good location, clean room, breakfast: a la carte: you can choose 1 item and 1 drink but portions are big, friendly people at reception desk, concierge,...
Stayed in October 2023
Reviewed: October 4, 2023
Roshni
New ZealandThe property looks a bit dated.
The location
Stayed in September 2023
Reviewed: September 29, 2023
Sandie
Trinidad and TobagoSome of the furniture could do with a cleaning. Like the 2 red chairs near the MAC 24/7 restaurant.
Excellent proximity to the beach and breakfast was filling. Most staff were hospitable. Loved that the tiles weren't porcelain in the entire room. The views were lovely
Stayed in September 2023
Reviewed: September 15, 2023
Anda-
AustraliaOur room was a bit outdated, room for improvement cleaning wise and the closet was in the bathroom which we found very unusual. Perhaps other rooms are better. If so, we would return.
Good location and very friendly staff. Could not praise them more
Stayed in August 2023
Reviewed: September 6, 2023
Hose
United States of AmericaThe hair dryer and the ironing board were a bit old. It might be time to replace them for my room.
I loved the location. The view was perfect. The staff was very kind and understanding when I flight got delayed.
Stayed in September 2023
Reviewed: August 21, 2023
Wendy
New ZealandPool and pool/bar in renovation
Location
Stayed in August 2023
Reviewed: August 18, 2023
Corey
United States of AmericaPool was being remodeled and if I’d had known I would have stayed elsewhere.
Bar, staff and rooms all very good
Stayed in August 2023
Reviewed: August 18, 2023
Aman
United States of AmericaValet parking was slow. Had to wait long for that.
Stayed in August 2023
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