95 Route 17K, Newburgh, NY 12550, United States of America
#3 of 5 hotels in Newburgh
Guests' ChoiceBased on 824 hotel reviews
5.7Cleanliness
6.5
Comfort
6.6
Location
7.0
Facilities
5.9
Staff
7.4
Value for money
6.2
Free WiFi
7.5
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: March 14, 2024
Mike
United States of AmericaRoad noisemakers
Stayed in March 2024
Reviewed: February 20, 2024
Linda
United States of AmericaSmoke free room smelled like smoke. Were told we would be charged a fee is we smoked!!!had to return to desk to get drinking glasses. No water provided.
Price?
Stayed in February 2024
Reviewed: December 25, 2023
Latosia
United States of AmericaThe heat didn’t work. Changed rooms 3 times
The factory was ok
Stayed in December 2023
Reviewed: December 23, 2023
Suzanne
American SamoaOur sliding doors did not lock and some lights didn't work
The space and the bed where comfortable
Stayed in November 2023
Reviewed: December 4, 2023
Carolyn
United States of AmericaSmells like it needs some deep cleaning and air freshener
Location
Stayed in December 2023
Reviewed: December 1, 2023
Dametrius
United States of AmericaI was charged $224 even though my stay was $124 it might be an error but I was not pleased.
Stayed in November 2023
Reviewed: November 25, 2023
Katherine
United States of AmericaNeeds to be updated
Front desk clerk
Stayed in November 2023
Reviewed: November 13, 2023
Sudawan
United States of AmericaThe exterior was run-down. We drove past it since the sign was small and old we couldn't see. It didn't look safe (but we didn't have any incident with our car or us). We booked 2 rooms and each was equipped differently. The other had a fridge; ours didn't, etc. There was a sign on the reception counter saying that they would charge $1.50 per day for the safe but when I mentioned that for a refund, the reception didn't even know about it.
The room was big. There was enough space for us to pack/unpack our luggage.
Stayed in October 2023
Reviewed: October 19, 2023
Claudette
United States of AmericaThe patio needed a sheer curtain behind the drape so that we can open the drape and still have some cover. One of the lights went out but we were still able to see. The handles on the faucets needed tightening, just minor items
The room was clean and free from odors, the bathroom was clean. We had an upstairs room as requested. Although the breakfast was a continental breakfast everything was in neat order clean and fresh, no expired items. Coffee was fresh. The sheets were clean, they gave us extra towels without a problem.
Stayed in October 2023
Reviewed: October 16, 2023
Charles
United States of AmericaJust a little dated
Good value and friendly staff
Stayed in October 2023
Reviewed: October 15, 2023
Ondřej
Czech RepublicAs we came it was already dark outside and to be honest whole place felt a bit scary. The hotel is old and used, but did a good job for the money. The worst for me was the smell of marihuana and some kind of bleach.
The hotel is quite near to New York Stewart International Airport. Although accomodation was pretty cheap and dated, we got breakfast with some coffee, tea and granola bar. I wouldn't expect that for the money we paid. Also the housekeeping did a really good job, as the room was cleaned well.
Stayed in October 2023
Reviewed: October 14, 2023
Nancy
United States of AmericaThe room was smelly. It was very humid and the carpet felt wet. Also, there were bugs … ants were coming into the room.
The bed was comfortable. The service desk people were okay. The best service was provide by the room service ladies.
Stayed in October 2023
Reviewed: October 2, 2023
Naddine
United KingdomThe bedding and hallway smell
Stayed for two nights had a connecting flight. The hotel leading up lobby and the hallway had a stale smell. The rooms were basic and clean. The bedding were worn out the fabric had bubbles on the it. Makes the bed feels rough as if there is crumbs in the bed
Stayed in October 2023
Reviewed: September 28, 2023
Diogenes
United States of AmericaRoom and bed were ok. Breakfast was bad and too poor. They should include some more food better service. I got to the breakfast area and only got an English muffin and a cup of coffee. Family with children did not get anything to eat. I asked for some egg and more muffin they told us they're no more.
I like the location and freindly people. The room was fine for one or two nights.
Stayed in September 2023
Reviewed: September 26, 2023
Sanders
United States of AmericaNo elevator and I have a bad back.
The location. Was close to where I needed to be.
Stayed in September 2023
Reviewed: September 20, 2023
Martina
IrelandBreakfast was a joke..room was untidy and felt dirty also felt unsafe and not worth the money we were charged..not good at all.
Nothing was to our liking
Stayed in June 2023
Reviewed: September 11, 2023
Heather
Canadathe place is rundown and need of cleaning in the hallways.
room was clean and quiet
Stayed in August 2023
Reviewed: September 11, 2023
Erin
United States of AmericaThe bathroom needed to be fixed and you can’t park in front of the building so you can’t see your car and the location is in the back in unlit area
The bed was comfortable
Stayed in September 2023
Reviewed: September 3, 2023
Joseph
United KingdomIt advertised breakfast as included but didn’t serve anything other than coffee or tea and a granola bar
Stayed in September 2023
Reviewed: August 29, 2023
Moon
United States of AmericaProperty is in decline. Parking lot, curb appeal, staff and continental breakfast are all in need of attention.
Comfortable room.
Stayed in August 2023
Reviewed: August 20, 2023
James
United States of AmericaVery friendly staff.
Stayed in August 2023
Reviewed: August 13, 2023
Lori
United States of AmericaHeard car alarm at 4 am and doors slamming from hall way.
Room was large, bed was comfortable
Stayed in August 2023
Reviewed: July 18, 2023
Carmen
United States of AmericaCard getting charged with it no explanation, especially while I am still on the premises. Conversation definitely could been had.
Clean
Stayed in July 2023
Reviewed: July 12, 2023
Paula
United States of AmericaShower poor
Clean
Stayed in July 2023
Montecilfone, Italy
Polignano a Mare, Italy
Saint-Martin-de-Ré, France
Goldthwaite, USA
Cambridge, UK
Spirit Lake, USA
Chengdu, China
Reykjavík, Iceland
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content