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600 West Third Street, Covington, KY 41011, United States of America
August 15, 2016
August 9, 2016
눉My sister and I stayed for 3 nights. The first night the people in the room next to us were girls about 25. Friday night there are up till after 3 am talking loudly and laugh and carrying on. We complained to the front desk on Saturday and nothing was said and we were not. Given another room. Saturday night the girls were out till 3 in the morning when they got in they slammed the door and again the loud talking and laughing. At 5:30 my sister call the front desk...no one answered the phone. So she went to the front desk and there were two employes. My sister let them have it for not answering the phone and the girls in the next room. Sunday morning I went to the front desk and complained and demanded another room. Which they were going to give us one....but later one of the front desk employees came to the door and told us the girls were checking out. The manager apologized but we were not compensated for the lack of sleep for two nights. I would not stay there again. I didn't feel that the management cared enough about what my sister and I experienced. They could have taken some off our room. I would go to a different hotel before I would stay in a HOliday in again!!!!!! That's the worst experience I have had at a Holiday inn
눇There was nothing I liked!
August 10, 2016
눉Didn't like the location, there was not much to do around. Cost too much for one night.
눇The room was nice. Enjoyed a nice shower in the bathroom.
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