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2300 12th Street Northwest, Albuquerque, NM 87104, USA
31 March 2016
눉When we checked in the manager greeted us and started to check us in but then right away decided to take a phone call instead and 'put us on hold'. I wasn't very happy about that, after traveling, I wanted to get in our room visit the ladies room and get a little comfortable. The other check in host noticed and tried to compensate by helping us as soon as she was available. That was very rude of him. Maybe someone could point to him that I'm standing there, maybe they could be put on hold. I'm not sure why the execs at Holiday Inn think I want to book a room next to someone's pet and listen to the pet bark all afternoon. Not my idea of a good stay. Why would you travel with your pet then leave it in the room all day, what's the point of that? Please don't put me next to a person who has brought their pet the next time. Please do something about the bad odors in the elevators other than spraying bad smelling stain/order removers. I had to cover my noise each time I got in the elevators especially the one to the right (near the business office). Maybe you should remove the carpet. Seems to me it was the same way in 2015. I'll ask if the bad carpet has been removed before I make a reservation next year.
눇I like the location because it's next to a Starbucks and the interstate. I also like that it's next to the Indian Cultural Center and Old Town. The hallways are roomy and the guest rooms are roomy too. The female desk staff were really helpful and friendly. The dinning room staff was so courteous and helpful too even though they were very busy. The complimentary breakfast was very good and seemed to have something for everyone. Downstairs is updated and nicely appointed. Just not crazy about the soft pillows. My preference, guess a lot of people find it perfectly acceptable.
16 March 2016
눉Didn't appreciate how late is check in,and early checkout or the fact that there's no ventilation on bathroom.
눇Good coffee, nice bed...
16 March 2016
눇Everything was just fine.
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