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10711 North Research Boulevard, Austin, TX 78759, United States of America
August 11, 2015
August 9, 2015
눉Checked in a little earlier, asked to wait for an hour which was fine since it was our fault to be too early for a check in anyway. Asked the receptionist if it's ok to wait in the breakfast area, was told that there was a meeting going on. Seen on Sporadic table but there were still plenty of chairs to be used but wasn't too happy to say yes. Waited for ~5' in the seat in front of the reception area but I didn't feel welcome. I walked out and was planning to just come back later in the day but the receptionist followed us telling us that he might be able to get us a room that'll be available right away. We were appreciative of his effort. Checked in at room 206 around 1.30-2 pm. Left the hotel and came back around 10.30. Went up to out room but our keycard didn't work. Thought our room was 202 at first, then tried room 206 but our keycard still didn't work. Went down, no receptionist available (apparently there were 2 other guests having the same problem as us). Waited for ~10' was given a different keycard, still didn't work, went down to talk to the receptionist again, waited for almost another 15' (he was helping another guest and told us that he's the only one available at that moment, asked if there's a manager on call but there's none). I asked if he could check what our room # is and told us that it was 330. Told him our room is on the 2nd and not the 3rd floor. Still, he gave us a keycard, it worked but our things were not there. We were getting worried (laptop, cameras and credit cards were inside out luggage left inside the room when we checked in). Went down to the reception area again and he tried using another key in room 206. Alas! Our things were there. Nothing seems missing. Dominique, the evening receptionist went back up to our room and gave us SB cards for all of the trouble that we encountered.
눇Newly built hotel. Bigger, reception area, bathroom, and pool area.
August 9, 2015
눉I did not like the limit of 2 people max in each room. In a room with 2 queen beds you can easily fit 4 people.
눇I loved the location and the breakfast was so much better than other hotels I have stayed at in the same area.
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