11979 South Crater Road, Petersburg, VA 23805, United States of America
#4 of 16 hotels in Petersburg
Guests' ChoiceBased on 302 hotel reviews
7.4Cleanliness
7.9
Comfort
7.8
Location
8.2
Facilities
7.4
Staff
8.2
Value for money
7.2
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: April 8, 2024
Rashee
United States of AmericaThe parking availability was horrible. I had to park in another hotels parking lot. I couldn’t even park in the parking lot of the hotel that I was actually staying in.
Stayed in April 2024
Reviewed: January 5, 2024
Gina
CanadaNoisy. We could hear people opening and closing their doors and the toilet flushing in the room next door
Clean. Breakfast was good. Large rooms.
Stayed in January 2024
Reviewed: January 4, 2024
Keena
United States of AmericaBottom of tub has a weird grisly feel to it. I imagine it is to make it non-slip but this is a super odd way of doing that.
Super comfy beds. Able to control room temp. Large 2 room (plus bathroom) suite was really nice. Quiet - I was on 5th floor so no one was above me. A great night’s sleep.Breakfast was very nice.
Stayed in December 2023
Reviewed: November 14, 2023
Mary
United States of AmericaIt was pretty far out of Petersburg
Breakfast was very nice...but I don't eat breakfast 😕
Stayed in November 2023
Reviewed: November 13, 2023
Russell
United States of AmericaThere could have been more information about restaurants in the area
Easy location from highway Very clean
Stayed in November 2023
Reviewed: September 10, 2023
Candy
United States of AmericaWe were there for only one night but it was a good experience
It’s location was easily accessible to where we needed to go
Stayed in September 2023
Reviewed: August 15, 2023
Julie
United States of AmericaNothing
The breakfast was good, staff very nice. The room was large enough for all 5 of us. Overall experience was very good.
Stayed in August 2023
Reviewed: August 14, 2023
Lynette
United States of AmericaI did not like that when I booked my room, I asked for a King Suite. However that's not what I got. Very disappointing.
We've always stayed here when we travel down to Petersburg. Great location.
Stayed in August 2023
Reviewed: August 13, 2023
Barbara
United States of AmericaOur room types were changed leaving us without a place for one person yo sleep, towels were sparse and one had black stains in it, two towels for a room booked for 6 is crazy!!
Location
Stayed in August 2023
Reviewed: July 11, 2023
Keith
United States of AmericaThe carpet floor in the room was stained. The sink and tub in the bathroom were slow to drain.
The breakfast was nice. The food was served hot, and the selections were good. The breakfast seating location was convenient.
Stayed in July 2023
Reviewed: July 9, 2023
Karen
United States of AmericaWe reserved a living room suite with two queens and a sofa bed. When we arrived, we were assigned a room, but the key didn’t work. We got the key fixed, but when we opened it, the bolt was on the door, and people were inside. We went back and were assigned another room. Same thing happened! After that, there were no more living room suites available, and we had to find another place to stay at the last minute, which ended up costing us almost twice as much, but we had no choice. They said they would refund me, so we shall see.
Jason at the front desk. We arrived late on a Friday night, and he was the only one handling the busy front desk. He was as helpful as he could be, but the hotel appears to be very disorganized.
Stayed in July 2023
Reviewed: July 8, 2023
Duff
USAFalling apart, even though it appeared to be remodeled, workmanship very sub par. Elevator appeared to be broke , so one elevator worked but had broken indicators
Stayed in July 2023
Reviewed: July 2, 2023
عبدالعزيز
Saudi ArabiaBreakfast
Nothing
Stayed in July 2023
Reviewed: June 15, 2023
John
United States of AmericaAll was good for the price
Everything was fine
Stayed in June 2023
Reviewed: June 11, 2023
Shane
United States of Americawait for ever to get hot water in the shower, not enough water pressure
Stayed in June 2023
Reviewed: June 9, 2023
Kiema
United States of AmericaBreakfast was cold but it was ok. The location was so so. Building was clean though.
Stayed in May 2023
Reviewed: June 5, 2023
Franklin
United States of AmericaThe only negative was the location. Not many places to eat, but that is not a negative for the property.
The property was clean. The free breakfast was a real plus. The staff was very nice and very helpful.
Stayed in June 2023
Reviewed: May 18, 2023
Dianne
United States of AmericaNo complaints
Not the newest or prettiest hotel but everything was clean and comfortable. The staff was very friendly and helpful. The location seemed pretty rural but it was conveniently just off I-95 so it was fine for a one night stay over. Breakfast was good including some amazing cinnamon buns. Overall was a pleasant comfortable stay.
Stayed in May 2023
Reviewed: May 13, 2023
Aisha
United States of AmericaNo store variety, very limited food options, bread was hard as a rock, No Netflix option,TV choices very old
The room was awesome
Stayed in May 2023
Reviewed: May 4, 2023
Javonne
United States of Americacould of had bacon on the menu.
Breakfast was great. I enjoyed the biscuits and gravy with the scrabbled eggs. Although the scrambled had ran out on my way to seconds the cook assured me the omelets were great too, and he was right. Bagels, turkey sausage and cereal were also apart of my meal.
Stayed in April 2023
Reviewed: April 29, 2023
Wendy
United States of AmericaThe cleanliness of room was lacking. Carpet had multiple stains. Bathroom really needed a good scrubbing. They use a dispenser for shampoo and soap, scum on it was unreal! No way you could miss it! Also shower had scum buildup on walls. Not your usual for HIE. Our sink also had no stopper!
Location was good, staff was friendly .
Stayed in April 2023
Reviewed: April 24, 2023
John
United States of Americanoticeable hair on the bathroom floor, some rust around the walls in bathroom, and the lack of seating during breakfast had to eat in my room
the staff was exceptional got us checked in quickly and efficiently
Stayed in April 2023
Reviewed: April 12, 2023
Jaclyn
United States of Americanothing
the staff was wonderful!
Stayed in April 2023
Reviewed: March 27, 2023
Donna
United States of AmericaA baby in the pool was naked. I don't appreciate swimming in someone's toilet. The clock in the room hadn't been reset to daily savings time and I didn't notice plus I didn't receive my wake up call so missed breakfast.
Stayed in March 2023
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