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  5. Reviews of Holiday Inn Express & Suites Atlanta Perimeter Mall Hotel, an IHG Hotel

Reviews of Holiday Inn Express & Suites Atlanta Perimeter Mall Hotel, an IHG Hotel This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

765 Hammond Drive NE, Sandy Springs, GA 30328, United States of America

#2 of 3 hotels in Sandy Springs

Guests' Choice

Review Score

Based on 1053 hotel reviews

8.1

Score breakdown

  • Cleanliness

    8.5

  • Comfort

    8.5

  • Location

    8.7

  • Facilities

    8.3

  • Staff

    8.6

  • Value for money

    8.3

  • Free WiFi

    7.9

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: April 23, 2024

    8.0
    It was a nice stay very great location
    • Leisure trip
    • Solo traveler
    • King Room
    • Stayed 3 nights

    the door safety latch to the hallway was very lose as if someone losened the screws them purposely.i asked the front desk for a repair of it.she offered a new room but said maintenance would fix it the next day and they didnt i ens up puting some furinture by the door.

    The larger bed and televison and nice work desk and the endless breakfast options were very tasty.thank you.

    Stayed in March 2024

  • Reviewed: April 23, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted from a mobile device

    Far to downtown

    Very nice area

    Stayed in March 2024

  • Reviewed: April 23, 2024

    8.0
    Met our needs for a short stay
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    Very few channels on Direct TV network, no place to buy anything to eat except vending machines. Ice machine did not work on our floor. Main floor mens bathroom stopped up

    Location to Retina surgery center came up night before surgery so we did not have to leave our house so early and drive from Warner Robins

    Stayed in April 2024

  • Reviewed: April 15, 2024

    7.0
    Great breakfast, good location
    • Leisure trip
    • Solo traveler
    • King Room
    • Stayed 4 nights

    The first room I was placed in had a very strong, weird odor that made the entire room smell. The bathroom door didn't have a lock on it, and had a huge chunk of tile missing on the floor. The carpet was pretty old with stains on it. Luckily, I was able to change rooms and the second room was better, however, I was not aware it was an adjoining room.The guests in the other room were extremely loud and yelling in the room, and kept slamming the doors at all hours regardless of the posted sign clearly displaying "Quiet Hours". The safe in the second room did not work at all so I was unable to use it. The refrigerator temperature button inside was completely missing from it. The elevator floors in the hotel were all sticky. Breakfast- l would've liked to have some bacon, and scrambled eggs added as they only have turkey and pork sausage links, and omelets.

    Breakfast was pretty good, and there was a variety of items to choose from like (cereal, oatmeal, grits, yogurt, turkey and pork sausage links, omelets, biscuits w/sausage gravy, toast, bagels, English muffins, cinnamon rolls, etc). The cinnamon rolls were so delicious! 😋I looked forward to eating those every day. There was also coffee (regular, and decaf), and, a variety of juices. I liked the extended breakfast hours as well, and the attendant was always there welcoming everyone daily. The front desk was friendly and helpful. The location is near many other restaurants, stores, and shopping. The room was very spacious and included a safe. I had plenty of room to store my clothes or hang them in the wardrobe closet. The sofa was very comfortable and I liked the dining tray as well, and the large screen tv.

    Stayed in April 2024

  • Reviewed: March 25, 2024

    8.0
    Very Good
    • Business trip
    • Solo traveler
    • King Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Nothing really

    Staff was friendly. Really enjoyed the kitchen staff.

    Stayed in February 2024

  • Reviewed: March 10, 2024

    8.0
    Very Good
    • Family with young children
    • Standard Room
    • Stayed 1 night
    • Submitted from a mobile device

    Nice staff. Clean. Everything was well maintained and as good as expected.

    Stayed in February 2024

  • Reviewed: February 14, 2024

    9.0
    The staff was excellent and friendly
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 5 nights

    I wished I had soap in my room

    The breakfast was great.

    Stayed in February 2024

  • Reviewed: February 12, 2024

    7.0
    Very good
    • Leisure trip
    • Family with young children
    • King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Early morning loud door slammng Echos with laminent flooring

    Breakfast excellent

    Stayed in February 2024

  • Reviewed: February 10, 2024

    9.0
    Nice and comfortable stay
    • Leisure trip
    • Couple
    • King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    You could hear everything through the wall Quite far away from Atlanta

    Clean Friendly staff Good breakfast Comfortable

    Stayed in February 2024

  • Reviewed: February 10, 2024

    8.0
    Perfectly fine
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted from a mobile device

    Limited parking, older mattress

    Location in regards to Northside Hosptal

    Stayed in February 2024

  • Reviewed: February 5, 2024

    7.0
    Would stay again for the value.
    • Business trip
    • Solo traveler
    • Standard Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Towels were missing after i checked in. Some other issues like no towelcurtain , making the bathroom soaked after a shower. Dated and stained carpet in room. Parking garage very unkept and full of junk, doesn’t feel secure.

    Great breakfast, friendly staff, clean overall.

    Stayed in February 2024

  • Reviewed: January 22, 2024

    9.0
    Amazing people, I travel every month to Atlanta for work.
    • Leisure trip
    • Solo traveler
    • King Room
    • Stayed 3 nights

    Security can be better. The elevator lobby at the parking level have an access keypad to use with the room card, people without a room card cannot access the elevator lobby so they wait until comes and sneak in going upstairs. I think you need access readers inside the elevators, people that are not in the hotel will not be able to go up.

    Amazing and friendly staff. Very clean.

    Stayed in January 2024

  • Reviewed: January 2, 2024

    7.0
    Great location
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night

    Check-in was slow and frustrating. Room not stocked with tissue. We asked for tissue to be delivered to the room and was told we would have to get it our selves from the front desk. AC / Heat noise was very loud. Fan noise in the bathroom was terrible.

    Room was spacious. Great view. Great location. Beds were comfortable. Breakfast was good. Breakfast lady was delightful. Parking was close and easy. Felt safe.

    Stayed in December 2023

  • Reviewed: December 28, 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    The room wasn’t what I paid for, very disappointed in this. Otherwise the room, staff and breakfast were pleasant.

    The location to where I needed to be with ease made the hotel worth the stay.

    Stayed in December 2023

  • Reviewed: December 2, 2023

    8.0
    Good value
    • Business trip
    • Solo traveler
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    The blind pull in the room was broken and I couldn’t close the blinds at night. The AC was really weak.

    Clean, updated, friendly staff.

    Stayed in October 2023

  • Reviewed: November 20, 2023

    8.0
    Its was Ok.
    • Business trip
    • Solo traveler
    • Queen Room with Two Queen Beds
    • Stayed 2 nights

    Paid for two beds, at a different rate but only got one bed.

    I stayed two nights, room service did not come in at all, everything was the same as how I left it.

    Stayed in November 2023

  • Reviewed: November 15, 2023

    9.0
    Very nice stay and definitely would book again.
    • Leisure trip
    • Couple
    • King Suite with Sofa Bed
    • Stayed 3 nights
    • Submitted from a mobile device

    Because of my specific diet some of the breakfast items I didn’t eat, however, the breakfast host was very pleasant and accommodating. She made everyone feel welcome and at home. Loved her personality.

    Stayed in November 2023

  • Reviewed: October 25, 2023

    7.0
    Decent. Ok for the money but felt a little more like a budget type hotel
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Seems like it needs to be refreshed. Lots of stuff in hallways/lobby that looks like it should be put away

    Location

    Stayed in October 2023

  • Reviewed: October 16, 2023

    7.0
    It was decent for a short stay
    • Leisure trip
    • Couple
    • King Suite with Sofa Bed
    • Stayed 1 night
    • Submitted from a mobile device

    The rooms were clean but outdated. We paid for a room that wasn’t available when we got there due to staff availability. No one told us about this when we booked the room.

    The location. Rooms were clean. Free breakfast.

    Stayed in September 2023

  • Reviewed: September 26, 2023

    8.0
    I will stay here again.
    • Leisure trip
    • Solo traveler
    • King Room
    • Stayed 3 nights
    • Submitted from a mobile device

    There was nothing that I didn’t like.

    The staff here is great. Very friendly and helpful.

    Stayed in September 2023

  • Reviewed: September 23, 2023

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    The bathroom needed a little attention. It was clean and everything worked , but the sink faucet only gave cold water and was crooked. There was no stopper in the sink either. We did not have much water pressure in the shower.

    The staff did a great job. The room was large and comfortable. It was a great location for what we needed.

    Stayed in September 2023

  • Reviewed: September 6, 2023

    8.0
    I would stay again
    • Leisure trip
    • Couple
    • King Suite with Sofa Bed
    • Stayed 1 night
    • Submitted from a mobile device

    The view could only see the next building. Was a little expensive for 1 night stay.

    Breakfast was good and staff was friendly. The breakfast kitchen staff was extremely friendly, courteous and went out of her way to make our experience great!

    Stayed in September 2023

  • Reviewed: August 19, 2023

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • King Suite
    • Stayed 2 nights
    • Submitted from a mobile device

    Pool dirty, pillow’s uncomfortable,parking

    Clean my room was large

    Stayed in August 2023

  • Reviewed: August 11, 2023

    9.0
    Just what we needed!
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night

    Can't think of anything. It was a nice place to stay.

    It was a great value and the location was great. The room was comfortable and we felt safe outside the hotel and in the parking lot. I-285 was closed in several sections for construction and we were able to access this hotel easily using other residential routes. It was convenient to Truist Park, Perimeter shopping and Buckhead. Breakfast was great too. I would recommend this hotel and I would stay here again!

    Stayed in June 2023

Showing 1 - 25

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