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  5. Reviews of Holiday Inn Express Albuquerque N - Bernalillo, an IHG Hotel

Reviews of Holiday Inn Express Albuquerque N - Bernalillo, an IHG Hotel 2 stars

119 Bell Lane, Bernalillo, NM 87004, United States

#1 of 4 hotels in Bernalillo

Guests' Choice

Review score

Based on 233 hotel reviews

8.5

Score breakdown

  • Cleanliness

    8.9

  • Comfort

    8.9

  • Location

    8.5

  • Facilities

    8.7

  • Staff

    9.1

  • Value for money

    8.4

  • Free WiFi

    8.2

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Showing 1 – 25

  • Reviewed: 24 February 2024

    7.0
    Quick pass thru
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Mobility Access Tub/Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Breakfast

    Location

    Stayed in December 2023

  • Reviewed: 13 February 2024

    8.0
    Well-run, affordable, comfortable place to stay in Bernalillo.
    • Couple
    • King Room
    • Stayed 4 nights
    • Submitted via mobile

    The door to the adjoining room wasn't thick enough and the space under it was too big, which allowed us to hear everything that was said next door. The manager was willing to move us, but, fortunately, the Loud family left halfway through our stay.

    The room was clean and had what we needed. The location was convenient, the breakfast was excellent and the entire staff was friendly.

    Stayed in February 2024

  • Reviewed: 2 February 2024

    10
    Altogether nice.
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Mobility Access Tub/Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Kids running up and down stairs late at night I don’t consider this a fault of the hotel just a reflection of society.

    Great breakfast nice kitchen staff

    Stayed in January 2024

  • Reviewed: 1 February 2024

    10
    A place that was comfortable and convenient. Definitely out Holiday Inn Express on our list of chains to look for.
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 3 nights
    • Submitted via mobile

    Location was convenient but neighborhood run down

    Room was very clean and comfortable. It was quiet and we did not hear a lot of noise in the halls or through the walls . The staff was friendly. Breakfast was excellent and the young woman tending the breakfast kept it well supplied and immaculate

    Stayed in January 2024

  • Reviewed: 25 January 2024

    9.0
    The right kind of place in the right location.
    • Leisure trip
    • Solo traveller
    • King Room
    • Stayed 1 night

    Not easy to find after dark. One odd note: the TV was on and I couldn't turn it off. Turned out the link to the remote was disconnected.

    Good breakfast options. Good location.

    Stayed in January 2024

  • Reviewed: 15 January 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    O

    The room was so clean and staff was very helpful and pleasant 😊

    Stayed in January 2024

  • Reviewed: 9 January 2024

    9.0
    Superb
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    The guy in front of my husband for breakfast loaded up on the bacon, like for a room full of people, loaded up! He only left a few pieces for the rest of the guests. Not the hotels fault..... but not sure he was staying there cause he came from the back, or if he was there with or for an employee.

    Everything was clean and staff was wonderful

    Stayed in January 2024

  • Reviewed: 8 January 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 3 nights
    • Submitted via mobile

    Furnace/ac was a pain. Thermostat didn’t work. Large group of kids so couldn’t use pool.

    Good bfast.

    Stayed in January 2024

  • Reviewed: 28 October 2023

    10
    Great stay and location for a few things we wanted to do.
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night

    Super helpful and friendly staff.

    Stayed in October 2023

  • Reviewed: 24 October 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    Only disappointment was the cold water of the indoor pool . I couldn't get in past my feet.

    Very helpful and accommodating staff. Bkf was great especially the wonderful cinnamon rolls

    Stayed in October 2023

  • Reviewed: 16 October 2023

    10
    Great location to balloon fiesta
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    Decent breakfast, great location, clean rooms

    Stayed in October 2023

  • Reviewed: 11 September 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    Location

    Stayed in September 2023

  • Reviewed: 26 August 2023

    9.0
    Will recommend to friends.
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Mobility Access Tub/Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    This was one if the best, healthy, delicious breakfasts I have experienced. I need to watch cholesterol. There were egg white veg omelets, ham, turkey sausage, hot oatmeal with great toppings, raisin bread so good toasted. Thank You !

    Stayed in August 2023

  • Reviewed: 9 August 2023

    10
    Great service at the Holiday Inn Express.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Mobility Access Tub/Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    :-) Everything was great. Great service

    Zooie was very friendly and professional. She even got a power strip for our room because USB ports on the lamp were not working. We got a good nights sleep as the beds were very comfortable. The breakfast was very good with lots of variety and hot.

    Stayed in August 2023

  • Reviewed: 5 August 2023

    8.0
    It was very good Would book another one again
    • Family with young children
    • Queen Room with Two Queen Beds - Mobility Access Tub/Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    I liked everything

    The free breakfast

    Stayed in July 2023

  • Reviewed: 18 July 2023

    9.0
    would recommend
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night

    traffic noise at night, kids drag racing

    clean and cool

    Stayed in July 2023

  • Reviewed: 11 July 2023

    8.0
    Great location
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    Parking is tight and a bit tricky. We don't think there is soundproofing on these rooms. We didn't sleep well; walls shaking every time a door open & closes, footsteps above us, traffic in the hallway,  noisy A/ C, waterpipes.

    Good location- quick access to restaurants, gas station, grocery stores and main road. Good warm breakfast. Comfy room. Loved the layout.Clean and smells good. Spacious bathroom with refillable toiletries. A/ C working well in this scorching heat. Good size refrigerator with freezer in it. Love the furnitures and storage cabinets.

    Stayed in July 2023

  • Reviewed: 25 June 2023

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Queen Room with Two Queen Beds - Mobility Access Tub/Non-Smoking
    • Stayed 4 nights
    • Submitted via mobile

    Nothing...actually I didn't like that I had to leave

    Everything. Clean rooms, friendly and professional staff, delicious breakfast and a kurig in the room.

    Stayed in June 2023

  • Reviewed: 9 June 2023

    10
    Excellent stay one of the best HIE's I have ever stayed at thank you Jeanette for all you did for us
    • Leisure trip
    • Group
    • King Room
    • Stayed 1 night

    Odd location had difficulty finding the entrance to the parking lot from the main street

    Jeanette was excellent in taking care of all our needs since we were riding motorcycles she went above and beyond to make everything convenient for us very hospitable and friendly!!

    Stayed in May 2023

  • Reviewed: 4 June 2023

    9.0
    Great stay
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Mobility Access Tub/Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Everything was clean, comfortable feeling. The beds were very comfortable. The room was a good size, plenty of room to get around. Good breakfast.

    Stayed in June 2023

  • Reviewed: 23 May 2023

    9.0
    Superb
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night

    Room was clean and furniture was comfortable. Excellent breakfast.

    Stayed in May 2023

  • Reviewed: 15 May 2023

    10
    We stay here every year and the road is getting worse .. but we love the hotel and breakfast
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night

    The road getting there is full of HUGE pot holes! That was the only thing terrible about staying there.

    The breakfast was amazing

    Stayed in May 2023

  • Reviewed: 14 May 2023

    8.0
    It was great, no problems
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    Stayed on main floor 1st , and our door was messed up looked like it had been broken before and had screes in place. It still was was secured.but kinda of scary .

    It was great, nice and hot plus a variety of breakfast items .

    Stayed in May 2023

  • Reviewed: 11 May 2023

    10
    Nice little hotel to spend the night at
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Mobility Access Tub/Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The parking lot was a bit tight and the road going into the establishment was quite rough.

    The comfortable beds and pillows, also the spacious rooms.

    Stayed in May 2023

Showing 1 – 25

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