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625 Union Street, Brooklyn, NY 11215, United States of America
March 29, 2016
March 15, 2016
눉We checked in at 7:30 pm. Got into our room and the following was missing: pillows, shower curtains, trash can, mattress pad, comforter and blankets, ice bucket, hair dryer, iron. By 10:30, nothing had been replaced. When pillows finally arrived after 11 PM, they didn't have a pillow case on either pillow. Never received that mattress pad. Received ice bucket, hair dryer and hand towels the following day. Staff was nice but under staffing meant a slow process to rectify what was wrong. It was so bad, they comped us a night. Probably should have comped us two nights.
눇Location was good and staff was nice
March 23, 2016
눉Room wasnt ready
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