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  5. Reviews of Holiday Inn Express Baltimore BWI Airport West, an IHG Hotel

Reviews of Holiday Inn Express Baltimore BWI Airport West, an IHG Hotel This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

7481 Ridge Road, Hanover, MD 21076, United States of America

#6 of 17 hotels in Hanover

Guests' Choice

Review Score

Based on 348 hotel reviews

8.7

Score breakdown

  • Cleanliness

    8.9

  • Comfort

    8.8

  • Location

    9.0

  • Facilities

    8.8

  • Staff

    9.1

  • Value for money

    8.6

  • Free WiFi

    8.8

Verified guest reviews from real Bookers

Real Bookers. Real stays. Real opinions.

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Showing 1 - 25

  • Reviewed: March 19, 2024

    10
    Great hotel for skating trip team
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    The beds were kinda of old hard to sleep on

    The staff was nice and the breakfast was very good and the lobby was nice and comfortable

    Stayed in March 2024

  • Reviewed: March 18, 2024

    10
    Great.
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night

    Breakfast was great! Shuttle driver was very nice as well as the woman working the desk. (Robbie). Would recommend.

    Stayed in March 2024

  • Reviewed: March 11, 2024

    10
    Exceptional
    • Business trip
    • Solo traveler
    • King Room - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Everything was Amazing! The bed slept so comfortable

    Stayed in March 2024

  • Reviewed: March 11, 2024

    10
    It was a beautiful stay
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    NA

    The hotel was very clean qnd quiet, the breakfast was hot and the front desk staff was phenomenal.

    Stayed in March 2024

  • Reviewed: March 7, 2024

    10
    Would recommend and stay again
    • Leisure trip
    • Family with young children
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    N/A

    Friend staff . Property was clean.

    Stayed in March 2024

  • Reviewed: March 5, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night

    Great breakfast options included.

    Stayed in March 2024

  • Reviewed: February 28, 2024

    8.0
    Comfort away from home!!!
    • Leisure trip
    • Group
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 2 nights

    The location was ok and the breakfast was great. It would help if you add markers to let people know where to turn to get to the hotel.

    Stayed in February 2024

  • Reviewed: February 26, 2024

    8.0
    Good location, well run hotel
    • Leisure trip
    • Couple
    • Double Room with Two Double Beds - Hearing Accessible - Non-Smoking
    • Stayed 2 nights

    As always in hotels, there could have been another towel rack. And the HVAC controls didn't seem to respond to changes.

    Breakfast was well stocked, and coffee and hot water was always available.

    Stayed in February 2024

  • Reviewed: February 20, 2024

    10
    Exceptional
    • Family with young children
    • King Room - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    Things seemed to close a little early. No bar to party at. Only sports bars around.

    I really liked the location of hotel. very convenient being so close to airport and staying so close to the casino and mall with so much to do. Would definitely stay here again.

    Stayed in January 2024

  • Reviewed: February 1, 2024

    10
    Great location good pricing
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    NA

    Good

    Stayed in January 2024

  • Reviewed: January 24, 2024

    10
    Exceptional
    • Family with young children
    • Room Selected at Check-In
    • Stayed 1 night
    • Submitted from a mobile device

    Location, great staff

    Stayed in January 2024

  • Reviewed: January 14, 2024

    8.0
    peacefull and comfortable stay close ro airport
    • Business trip
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night

    clean rooms, comforable beds, good breakfast, good location, peacefull and close to airport, big enouph parking

    Stayed in December 2023

  • Reviewed: January 11, 2024

    9.0
    Okay
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    My comforter had a big yellow stain at the bottom o left side

    Very clean and quiet

    Stayed in January 2024

  • Reviewed: December 31, 2023

    10
    Perfecr
    • Leisure trip
    • Group
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 4 nights
    • Submitted from a mobile device

    The staff . TRISH (she works at the breakfast area ) amazing . The staff in general was amazing . Felt like i was at home

    Stayed in December 2023

  • Reviewed: December 29, 2023

    10
    We'll be back!
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Hearing Accessible - Non-Smoking
    • Stayed 4 nights
    • Submitted from a mobile device

    I couldn't find anything that needed to change. It was a lovely experience.

    Fantastic staff, beautiful hotel, exceptional breakfast, a perfect place to be when we come up to visit family.

    Stayed in December 2023

  • Reviewed: December 19, 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 2 nights

    Great location, friendly staff, clean room.

    Stayed in December 2023

  • Reviewed: December 11, 2023

    10
    Home Away from Home
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    The ease at which everything was done. I was there for a family member's funeral. Excellence service.

    Stayed in December 2023

  • Reviewed: November 30, 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 5 nights
    • Submitted from a mobile device

    Breakfast was good Loved that they had biscuits n gravy. My room was clean. Staff was friendly. Only a few minutes away from car rental

    Stayed in November 2023

  • Reviewed: November 7, 2023

    10
    Very enjoyable. Will stay again. Everyone nice, friendly and professional.
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night

    Completely satisfied.

    Very good. Good selections,

    Stayed in November 2023

  • Reviewed: November 6, 2023

    10
    We had a wonderful stay at this location. Staff went above and beyond. We weren’t aware of the shuttle service to the ai
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Hearing Accessible - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    NA

    Convenient location Excellent room service Great staff

    Stayed in November 2023

  • Reviewed: November 3, 2023

    10
    Very satisfied.
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night

    No complaints. Friendly and professional staff. Very satisfied with room, breakfast, shuttle service and overall stay. Will return.

    GREAT ON BOTH QUESTIONS.

    Stayed in November 2023

  • Reviewed: October 31, 2023

    9.0
    Wonderful
    • Leisure trip
    • Solo traveler
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Customer service was good. Very clean and quiet. Location was good as well.

    Stayed in October 2023

  • Reviewed: October 19, 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    Everything, the breakfast, room, staff, and the shuttle.

    Stayed in October 2023

  • Reviewed: September 23, 2023

    10
    Very enjoyable.
    • Business trip
    • Solo traveler
    • Double Room with Two Double Beds - Disability Access - Roll In Shower/Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Clean, airport pick up, early check in which is a huge plus. Included breakfast

    Stayed in September 2023

Showing 1 - 25

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