1000 Moore Drive, Niles, MI 49120, United States of America
#2 of 3 hotels in Niles
Guests' ChoiceBased on 114 hotel reviews
8.4Cleanliness
8.8
Comfort
9.2
Location
8.8
Facilities
8.9
Staff
9.0
Value for money
8.3
Free WiFi
8.8
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End of dialog contentReviewed: November 20, 2023
Sheri
United States of AmericaThe mattress needs replaced
Location very close to Notre Dame stadium.
Stayed in November 2023
Reviewed: November 20, 2023
Rohlfs
United States of AmericaThe property was in a perfect location for our stay. The location was clean and well-kept, inside and outside.
Stayed in November 2023
Reviewed: October 11, 2023
Hombrepalo
United States of AmericaWe went there for the Wineries which were about 25-30 minutes away. Anything closer to them would be too much money or too outdated and dirty. The place is located on a main road but tucked away from the noise.
The hotel and staff were great. Really can't complain about it. The check in was quick and easy. The rooms were very clean and updated. Nice and quiet with a comfortable bed. AC/Heat worked great. Not too dry.
Stayed in October 2023
Reviewed: June 20, 2023
Beth
United States of AmericaNo problem
friendly welcome and comfortable
Stayed in June 2023
Reviewed: May 15, 2023
Darren
United States of AmericaI wish they had water in the lobby for guests
Clean facility, nice staff!
Stayed in May 2023
Reviewed: December 11, 2022
Mursal
United States of Americafriendly staff
Stayed in November 2022
Reviewed: October 31, 2022
Chris
United States of Americasoap dispenser in bathroom was broke and would not dispense soap, already in shower so had to use shampoo. although it was not the hotels fault, whoever was above us was dropping bowling balls on the floor at 5 am it seemed. hotel was fairly empty so I’m not sure why they were directly over us. Also, upon arrival we found the pool was closed for maintenance and it was one of the reasons I booked this hotel. the breakfast was on the disappointing side.
good location for us. mostly clean
Stayed in October 2022
Reviewed: October 13, 2022
Davies
United States of AmericaRoom smelled slightly of smoke.
The hotel appeared clean in the lobby upon arrival.
Stayed in October 2022
Reviewed: August 20, 2022
Kendell
United States of AmericaThe bathroom was not stocked with toiletries including hand soap. The breakfast was cheap and didn’t taste like other hotel continental breakfast items. For $155 a night the breakfast options seemed sad. We didn’t expect the best of the best but this all tasted microwaved/boiled.
The room overall was fine and clean.
Stayed in August 2022
Reviewed: August 14, 2022
Charlie
United States of Americathe bed was very uncomfortable to me they are the stiffer type beds
it’s a great hotel everyone was friendly and ready to help I really enjoyed the hot breakfast that was available it’s always nice to have something cozy to eat before a big day
Stayed in August 2022
Reviewed: August 8, 2022
Mccullough
United States of AmericaVery hard to find.
Breakfast was great.
Stayed in August 2022
Reviewed: July 31, 2022
Tammy
United States of AmericaHad no complaints. Everything was clean staff was friendly
I loved the room we were able to book. I have 4 kids and places usually only give me options for 2 rooms.
Stayed in July 2022
Reviewed: May 22, 2022
Rich
United States of Americamorning breakfast staff was unable to keep up with the coffee and other items. went down three times and empty every time. Keurig in room was fine but not much to it. Petty yes, but at $451 for the night (price hike due to the Garth Brooks concert no doubt) you expect more.
very clean. front desk staff was extremely friendly
Stayed in May 2022
Reviewed: May 20, 2022
Thierry
FranceI made a mistake while booking and they managed to fix it for me, despite the high activity that specific weekend. thanks a lot.
Stayed in May 2022
Reviewed: May 9, 2022
Anthony
United States of AmericaOnly thing didn't like is bathroom tub had rust spots in it
Exceeded expectations
Stayed in May 2022
Reviewed: October 28, 2021
John
United States of AmericaPowdered eggs
Marginal
Stayed in October 2021
Reviewed: October 18, 2021
Judi
United States of AmericaGetting into our room. We arrived at 8 pm and when checking in, we were told that we had already checked in and that our room was taken. Clearly that was not the case. The staff went to actually see if someone was in our room and yes the room was taken. We were given another room. At 10 pm, a couple walked into our room. They went back downstairs. They had called the hotel twice to let them know that they were coming and would be a late arrival. This couple had to be booked in a different hotel because we were already settled in the room and the hotel was booked because of a party (which we didn't hear at all). Because they gave this couple room keys to our room, our keys didn't work any longer. The staff worked very hard to accommodate everyone and they did give us some free water and snacks. Not certain if it was an overbooking situation or if the party at the hotel caused more guests than initially planned.
I thought the staff was excellent, the accommodation was clean and the location was excellent. Breakfast was very good as well.
Stayed in October 2021
Reviewed: October 11, 2021
Michael
United States of AmericaGood Breakfast and Staff was Great
Stayed in September 2021
Reviewed: August 24, 2021
Sylvester
United States of AmericaSome inconveniences, tv's that weren't in our suites, didn't know how to take some of the staff,but other than that our stay was great!
I liked the hotel itself. It was clean, and the staff we're great at making sure we had everything we needed. But there was especially one staff member ( Jojo) that treat our whole family wonderful and made us feel at home... not to mention my kids absolutely adored her so thank you!! There was quite a few staff members that were awesome too (3 other woman) once again a special shout out to Jojo!!!
Stayed in August 2021
Reviewed: August 14, 2021
Kenneth
United States of AmericaLocation.
Stayed in August 2021
Reviewed: June 21, 2021
Zulma
United States of AmericaNo microwaves in rooms
Great breakfast
Stayed in May 2021
Reviewed: April 6, 2021
Kimberly
United States of AmericaThat it was a bag breakfast
It was carry out and not the greatest. I did like the fresh fruit
Stayed in April 2021
Reviewed: November 20, 2023
Matthews
United States of AmericaNo safe in room
Staff was amazing
Stayed in November 2023
Reviewed: October 30, 2023
Robert
United States of AmericaNothing
Breakfast was very good. Pull out cot was unusually comfortable. Slept like a baby
Stayed in October 2023
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