Reviews of Holiday Inn Express Hotel & Suites Fisherman's Wharf, an IHG Hotel 3 stars
550 North Point Street, Fisherman's Wharf, San Francisco, CA 94133, United States
#55 of 222 hotels in San Francisco
Guests' ChoiceReview score
Based on 865 hotel reviews
8.4Score breakdown
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Cleanliness
9.0
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Comfort
8.9
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Location
9.3
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Facilities
8.6
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Staff
9.0
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Value for money
7.9
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Free WiFi
8.6
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Reviewed: 12 April 2024
Andrzej
Poland18 reviews2 helpful votes7.0Good- • Leisure trip
- • Family with young children
- • Queen Room with Two Queen Beds
- • Stayed 3 nights
- • Submitted via mobile
Coffee and tea in lobby great idea, the facility met our expectations.
Stayed in January 2024
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Reviewed: 11 April 2024
Smith
United Kingdom2 reviews8.0“.”- • Leisure trip
- • Couple
- • King Room - Non-Smoking
- • Stayed 2 nights
- • Submitted via mobile
.
.
Stayed in April 2024
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Reviewed: 4 April 2024
Fiona
United Kingdom3 reviews7.0“Basic, does the job if you just want a nice warm room near to sights.”- • Leisure trip
- • Family with young children
- • King Room - Non-Smoking
- • Stayed 3 nights
- • Submitted via mobile
Breakfast is poor. Coming from the Uk when informed you get cooked breakfast you think it will be that - but actually it is literally just some flavourless rubbery watered down scrambled egg, and really leathery bacon and then small rubbery pancakes from a pancake machine. The cinnamon rolls are okay but are shop bought and then left under the heater so can be there for a long time and get quite chewy under the lamp. Staff are probably best described as nonchalant. Having arrived directly from the UK we wrongly expected a warm welcome at the front desk (like when you usually check in to hotels around the world). Desk clerk barely looked up and just handed keys and returned to what they were doing. Same throughout our stay - not exactly rude but nonplussed that you were there.
Easy access to all the main transport links and sight seeing. Rooms are spacious, beds comfortable, decorations are basic but nice - not too outdated. Shower pressure and warmth is good.
Stayed in March 2024
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Reviewed: 1 April 2024
Hyerin
United States2 reviews2 helpful votes9.0“Satisfied!”- • Leisure trip
- • Solo traveller
- • King Room - Non-Smoking
- • Stayed 4 nights
Nothing. Although it was a bit expensive, I think most hotels near the Fisherman's Wharf are relatively expensive compared to those in downtown San Francisco.
the location was perfect, near the Fisherman's Wharf and Pier 39. You can easily visit main tourist' places with buses and trams. The room was tidy and clean. Breakfast was fine as it is served with typical continental breakfast menus.
Stayed in March 2024
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Reviewed: 29 March 2024
Suzanne
United Kingdom8 reviews8.0“Breakfast not good”- • Leisure trip
- • Couple
- • King Room - Non-Smoking
- • Stayed 4 nights
- • Submitted via mobile
Breakfast was not good and not nice only ate onthefirstmorningandnotmucheither as it was warmfood.,would rather have paid less and eaten elsewhere.
Rooms were very good.
Stayed in March 2024
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Reviewed: 27 March 2024
Stephanie
United States18 reviews2 helpful votes8.0Very good- • Leisure trip
- • Family with young children
- • King Room - Mobility Access/Roll in Shower - Non-Smoking
- • Stayed 2 nights
- • Submitted via mobile
Shower was broke, housekeeping service was not so great.
Location, comfortable beds. Horrible ryde staff, limited english. Shower broke.
Stayed in March 2024
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Reviewed: 24 March 2024
Celaya
United States1 review8.0“We had an awesome two day visit”- • Leisure trip
- • Couple
- • King Room - Non-Smoking
- • Stayed 2 nights
To have a little store inside the hotel would be nice. Also a bar would be nice for a little night life for travelers coming in from out of town. Over all there wasn't much to dislike because the hotel overall is in a great location.
Great location, good breakfasts. The location was perfect as we came to San Francisco to enjoy good food down at Fisherman's Wharf. It was fun taking the cable car into down town. The breakfasts are always a reason we like to stay at the Holiday Inn.
Stayed in March 2024
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Reviewed: 19 March 2024
Jenni
United States3 reviews8.0Very good- • Leisure trip
- • Group
- • Queen Room with Two Queen Beds
- • Stayed 1 night
Front desk was amazing. Vallet man was cranky and service was overpriced.
Stayed in March 2024
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Reviewed: 4 March 2024
Courtney
United States4 reviews9.0Superb- • Leisure trip
- • Family with young children
- • Queen Room with Two Queen Beds
- • Stayed 3 nights
- • Submitted via mobile
Clean and friendly staff
It was close to all attractions
Stayed in March 2024
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Reviewed: 26 February 2024
Kristi
United States1 review9.0“Great stay for price”- • Leisure trip
- • Couple
- • King Room - Mobility Access/Roll in Shower - Non-Smoking
- • Stayed 3 nights
- • Submitted via mobile
Food
Great location and staff
Stayed in February 2024
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Reviewed: 11 February 2024
Ajay
India1 review9.0“Will always look for Holiday Inn Express as an option in my travels”- • Leisure trip
- • Solo traveller
- • King Room - Mobility Access/Roll in Shower - Non-Smoking
- • Stayed 4 nights
- • Submitted via mobile
No room service / coffee shop
Matter-of-fact setup
Stayed in January 2024
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Reviewed: 2 February 2024
Brian
Australia7 reviews9.0Superb- • Leisure trip
- • Couple
- • King Room - Non-Smoking
- • Stayed 2 nights
- • Submitted via mobile
It was easy to get to and see the fisherman's wharf . Close to the hop on hop off bus's . Close to everything
Stayed in January 2024
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Reviewed: 29 January 2024
Ramandeep
Canada1 review9.0Superb- • Leisure trip
- • Family with young children
- • Queen Room with Two Queen Beds and View - Non-Smoking
- • Stayed 5 nights
- • Submitted via mobile
Price
Location
Stayed in January 2024
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Reviewed: 27 January 2024
Don
United States5 reviews1 helpful vote8.0“A good value near Pier 39, better than expected, but facing a noisy street.”- • Leisure trip
- • Couple
- • Deluxe Room
- • Stayed 1 night
Street noise was considerable. Breakfast was ok, your standard eggs/bacon/waffle fare, but needs some vegetables included.
Room was big, clean and modern.
Stayed in January 2024
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Reviewed: 21 January 2024
Zahidul
United States20 reviews9.0Superb- • Leisure trip
- • Family with young children
- • Suite - Non-Smoking
- • Stayed 1 night
- • Submitted via mobile
Only parking was expensive and guy was in charge for valet parking have less patients he was rude
It was good
Stayed in December 2023
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Reviewed: 17 January 2024
Kian
Australia15 reviews1 helpful vote9.0Superb- • Leisure trip
- • Family with young children
- • Queen Room with Two Queen Beds
- • Stayed 3 nights
- • Submitted via mobile
No microwave in the room
Location, large room, extremely helpful and friendly staff
Stayed in January 2024
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Reviewed: 6 January 2024
Mary
United States87 reviews8 helpful votes8.0“Good option for families at Fisherman’s Wharf”- • Leisure trip
- • Family with young children
- • Queen Room with Two Queen Beds
- • Stayed 3 nights
The room was stuffy and the windows did not open so we had to run air conditioning, which only helped a bit. We like fresh air! The bathroom had one of those awful automatic lights that blind you in the middle of the night. These are unsafe and annoying. They take your night vision and it’s hard to get back to bed. Please disable these unwanted features. If we want light we can turn it on.
This is a good family hotel in a fun tourist area of San Francisco. There’s good public transportation nearby so we didn’t have to use the car. The required valet parking was expensive, but that’s to be expected in the City. The breakfast was decent and typical.
Stayed in January 2024
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Reviewed: 1 January 2024
Marilyn
United States75 reviews13 helpful votes9.0Superb- • Leisure trip
- • Couple
- • Double Room with Two Double Beds - Disability Access/Non-Smoking
- • Stayed 2 nights
The staff was very friendly and helpful.
Stayed in December 2023
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Reviewed: 28 December 2023
Jm1122
United States25 reviews7.0Good- • Leisure trip
- • Family with young children
- • Queen Room with Two Queen Beds
- • Stayed 1 night
Location is excellent.
Stayed in November 2023
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Reviewed: 25 December 2023
Laura
Australia19 reviews3 helpful votes9.0Superb- • Leisure trip
- • Family with young children
- • King Room - Non-Smoking
- • Stayed 2 nights
- • Submitted via mobile
The cost for parking at the property is expensive
Good size room and great location along Fisherman's Wharf
Stayed in December 2023
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Reviewed: 27 November 2023
Noritsugu
United States2 reviews8.0Very good- • Leisure trip
- • Couple
- • King Room - Non-Smoking
- • Stayed 3 nights
location; Good breakfast ; so so, but nice. room; spacious and good.
Stayed in November 2023
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Reviewed: 26 November 2023
Wolfgang
Austria2 reviews9.0“Excellent location but expensive parking.”- • Leisure trip
- • Family with young children
- • Queen Room with Two Queen Beds
- • Stayed 3 nights
- • Submitted via mobile
The expensive extra charge for parking!
The room was large and comfortable. The, breakfast was geeat. Our absolute Highlight was the location close to pier 33!
Stayed in September 2023
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Reviewed: 14 November 2023
Alexander
Costa Rica2 reviews9.0“Confortable, clean and Safe!”- • Leisure trip
- • Couple
- • King Room - Non-Smoking
- • Stayed 3 nights
- • Submitted via mobile
Didn’t like the blankets requested to the front desk, also is a little bit expensive
Comfortable, clean, and great location near to many amenities and attractions. The Breakfast was good.
Stayed in September 2023
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Reviewed: 13 November 2023
Abitha
United States6 reviews9.0“Really good”- • Leisure trip
- • Group
- • Queen Room with Two Queen Beds
- • Stayed 3 nights
- • Submitted via mobile
Really nice location near pier 39 and Golden Gate Bridge. On check in and after, front desk and concierge was extremely friendly and knowledgeable about the area. Brandy was super sweet to our group.
Stayed in November 2023
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