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  5. Reviews of Holiday Inn Express Hotel & Suites Altoona-Des Moines, an IHG Hotel

Reviews of Holiday Inn Express Hotel & Suites Altoona-Des Moines, an IHG Hotel This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

165 Adventureland Drive Northwest, Altoona, IA 50009, United States of America

#4 of 10 hotels in Altoona

Guests' Choice

Review Score

Based on 88 hotel reviews

8.5

Score breakdown

  • Cleanliness

    9.0

  • Comfort

    8.7

  • Location

    9.1

  • Facilities

    8.7

  • Staff

    8.8

  • Value for money

    8.2

  • Free WiFi

    8.8

Verified guest reviews from real Bookers

Real Bookers. Real stays. Real opinions.

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Showing 1 - 25

  • Reviewed: March 14, 2024

    10
    I recommend holiday inn to any person looking for somewhere to stay. Clean and beautiful place. Felt like home
    • Leisure trip
    • Family with young children
    • Queen Suite with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Everything awesome

    Everything

    Stayed in March 2024

  • Reviewed: March 13, 2024

    9.0
    Would stay there again.
    • Leisure trip
    • Couple
    • Executive King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Breakfast was awesome. Liked the cinnamon rolls.

    Stayed in March 2024

  • Reviewed: January 28, 2024

    10
    Friendly, clean place to stay
    • Leisure trip
    • Couple
    • Executive King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing

    Clean

    Stayed in January 2024

  • Reviewed: September 25, 2023

    10
    Very clean and nice workers except the gal in the breakfast area.
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    I understand running out of breakfast but the gal working in the breakfast area obviously had issues helping or answering questions. The pancakes were empty and she looked at me and said it’s working and walked away. It was out and when she came back to the area about 5 minutes later and seen me still waiting for the pancakes she said were coming out she changed the bag. I asked about gravy and she was just snotty. Being out is one thing but her being so rude was terrible.

    That were friendly and left us check in early cause we were attending a concert.

    Stayed in September 2023

  • Reviewed: September 18, 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Executive King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The room could use some minor maintenance

    The breakfast was very good, good variety and done well.

    Stayed in September 2023

  • Reviewed: August 23, 2023

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Standard Room
    • Stayed 2 nights

    We stay when we come to Ia State Fair. Easy to travel back/forth to fairgrounds. Good breakfast to start the day. Grandkids like the pool. Other attractions close by.

    Stayed in August 2023

  • Reviewed: July 1, 2023

    10
    Very comfy bed and pillows! A+
    • Leisure trip
    • Couple
    • Executive King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The breakfast was not terrific but I didn’t expect it to be! Hotel breakfasts are almost always cold eggs.

    Very kind staff. The woman at the front desk is a gem. I had a great food recommendation from her!

    Stayed in June 2023

  • Reviewed: June 24, 2023

    8.0
    Not Disappointed
    • Leisure trip
    • Family with young children
    • Executive King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The hot tub was only lukewarm.

    The beds were very comfortable.

    Stayed in April 2023

  • Reviewed: June 8, 2023

    10
    Employees nice, place clean, overall a great hotel to stay at
    • Leisure trip
    • Family with young children
    • King Suite - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Wish pool was bigger for amount of kids in it!

    Everything breakfast was wonderful

    Stayed in June 2023

  • Reviewed: February 20, 2023

    10
    Good sleep and morning coffee and breakfast
    • Leisure trip
    • Family with young children
    • Executive King Room - Non-Smoking
    • Stayed 4 nights
    • Submitted from a mobile device

    Everything was good.

    Good morning breakfast.

    Stayed in February 2023

  • Reviewed: December 10, 2022

    10
    stay was quiet absolutely what I needed for recovering from Surgery
    • Couple
    • Executive King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    n/a

    everything!!!! I wish could of taken the bed and pillows home w us

    Stayed in December 2022

  • Reviewed: September 27, 2022

    10
    Just a quick over night while driving across country - felt very safe and the front desk employee wa
    • Leisure trip
    • Solo traveler
    • Executive King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Needs a deeper tub

    N/A

    Stayed in September 2022

  • Reviewed: September 26, 2022

    10
    Perfect place for a perfect stay!
    • Leisure trip
    • Travelers with friends
    • Queen Suite with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Nothing!

    Location, cleanliness, and facilities! Oh, and the breakfast was great!

    Stayed in September 2022

  • Reviewed: July 27, 2022

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • King Suite with Roll-In Shower - Disability Access
    • Stayed 1 night
    • Submitted from a mobile device

    The bed was way to firm for me.

    Stayed in July 2022

  • Reviewed: July 23, 2022

    10
    excellent and fun. short walk to convenience store
    • Leisure trip
    • Couple
    • Executive King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    the rooms were good design. I liked the privacy curtains or be completely open. the bathroom mirror was so gentle on my eyes and enabled me to see well! the decor was contemporary and concise breakfast was great too! and coffee!

    Stayed in July 2022

  • Reviewed: July 11, 2022

    9.0
    A quick over nite get away
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night

    It was good...nice variety of choices

    Stayed in July 2022

  • Reviewed: July 4, 2022

    8.0
    All in all good but over priced as our
    • Leisure trip
    • Couple
    • Executive King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Sink in bathroom had very slow drain

    Good choice for breakfast.

    Stayed in July 2022

  • Reviewed: June 15, 2022

    10
    close and easy to get to where we needed to be!
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    nothing

    great location

    Stayed in June 2022

  • Reviewed: April 18, 2022

    9.0
    The bed was fabulously comfortable!
    • Leisure trip
    • Couple
    • Standard Room
    • Stayed 1 night

    Bottled water in the room

    NA

    Stayed in April 2022

  • Reviewed: March 29, 2022

    10
    Clean, nice and safe hotel, would stay again.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    We didn't have any problems at all.

    Quiet, convenient to I-80, the room was clean and comfortable and we enjoyed the opportunity to use the pool and and hot tub after a long day in the car. The employees were kind and capable. The room was clean.

    Stayed in March 2022

  • Reviewed: March 21, 2022

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    It was great! The night before we stayed in a filthy place with pool and hot tub closed for over a year and that really made me mad since it didn’t show that online

    Stayed in March 2022

  • Reviewed: December 13, 2021

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The breakfast. And the room was great!!

    Loved the room and comfy

    Stayed in December 2021

  • Reviewed: November 15, 2021

    8.0
    Very Good
    • Leisure trip
    • Group
    • Executive King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The hot tub didn't work and the pool was cold.

    The rooms were Very clean. Beds were comfortable. Microwave and mini fridge in the room were clean. Good variety of food for breakfast. The coffee was good. Snacks, soda, and microwave meals were available for purchase at the front desk. There are two convenience stores within walking distance of the hotel.

    Stayed in November 2021

  • Reviewed: September 2, 2021

    10
    Excellent facility and staff
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 4 nights
    • Submitted from a mobile device

    Price was high

    Front desk staff were extremely friendly and helpful.

    Stayed in August 2021

Showing 1 - 25

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