200 South Mannheim Road, Hillside, IL 60162, United States
#3 of 4 hotels in Hillside
Guests' ChoiceBased on 344 hotel reviews
6.1Cleanliness
6.4
Comfort
6.7
Location
7.6
Facilities
6.2
Staff
7.0
Value for money
6.2
Free WiFi
7.3
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End of dialog contentReviewed: 8 March 2024
Syed
United Statesnot clean, chair upholstery was dirty. i have the picture also. bath room was not the same what we get in other Holiday inn
excellent staff
Stayed in March 2024
Reviewed: 27 January 2024
Marvinna
United StatesThe rooms was out dated the washroom had old contact lens on the floor &the ceiling looked like water was in the curtains was dirty(rm 319)
The location
Stayed in January 2024
Reviewed: 30 December 2023
Holly
United StatesYoung gal who did our check in was very snippy with me when I did not hear a question she asked me. I have hearing loss and did not appreciate her being snippy when she had to repeat what she said. Needs hospitality training on diversity.
Breakfast buffet was very good
Stayed in December 2023
Reviewed: 22 December 2023
Derrick
United StatesMake a deposit when I checked out I never received my funds back.
Stayed in November 2023
Reviewed: 2 December 2023
Crawford
United StatesWas very disappointed that the hot tub was not available. The website listed that they had a hot tub. This was revealed at check upon our inquiry, and not mentioned by front desk staff.
Breakfast fine and location great.
Stayed in December 2023
Reviewed: 16 October 2023
Kristina
United StatesPool was out of control, breakfast was packed, and people were pushing.
Good area
Stayed in October 2023
Reviewed: 6 September 2023
Nicole
United StatesRoom needed major update. Everything very wore, old or broken. Not enough working outlets. No phone in room. When we told front desk was told “who uses phones anymore.”
Location was close to where I needed to be. It was also very quiet.
Stayed in September 2023
Reviewed: 18 August 2023
Amanda
United StatesStaff seemed a bit put out during check-in and check-out.
Location - near our family and amenities
Stayed in July 2023
Reviewed: 2 August 2023
Elton
United StatesAir conditioning was loud, and only worked when it was at the lowest level.
Location
Stayed in August 2023
Reviewed: 16 July 2023
Audria
United StatesDrapes were hanging off the rod,right side. Fabric on chair and bench was soiled. Carpet needed a good cleaningit
Breakfast was great. The location was really good. Few minutes from Living Word
Stayed in July 2023
Reviewed: 13 July 2023
Kimberly
United StatesI didn't like that I had to keep asking housekeeping for towels and to empty my trash. I was under the impression those two were done when you stayed in a hotel. However, everyday from Wednesday-Sunday I had to seek her out and ask.
The location of the hotel was perfect! Close to the highway and shopping.
Stayed in July 2023
Reviewed: 8 July 2023
Stewartf
United StatesThe toilet constantly ran and the A/C was noisy.
Desh, the receptionist, was great! She was very helpful at check-in. She upgraded ta because there were issues with our reservation.
Stayed in July 2023
Reviewed: 6 July 2023
Maddox
United StatesRoom carpet needs deep cleaning and they need new beds.
Staff was nice and met needs. Great location not far from the city.
Stayed in June 2023
Reviewed: 11 June 2023
Joseph
United StatesInside needs an upgrade. Very plain and old.
The staff
Stayed in June 2023
Reviewed: 2 June 2023
Susan
United StatesThe room was VERY worn. Bed was comfortable and there were a few outlets that worked for charging. Lampshades torn and stained, under the bed were unknown clumps. Not Holiday Inn Express quality.
Did not have breakfast.
Stayed in May 2023
Reviewed: 28 May 2023
Roy
United StatesAC fan did not stayed ON and always went back to auto. AC was also very dirty and full of dust.
Location and value
Stayed in May 2023
Reviewed: 22 May 2023
Patrick
United Statesit was clean, but well worn
Stayed in May 2023
Reviewed: 22 May 2023
Sandeep
United StatesIt was old room
Stayed in May 2023
Reviewed: 21 April 2023
Mckayla
United StatesThe first room that I stayed in smelled like an animal had been in there, I brought my newborn and my teenage daughter in and we all woke up sneezing. Then the toilet didn't work It took half a day for maintenance to even try to come by the time they came we switch rooms. But the hotel attendant did try to accommodate me she wouldn't have any clue as to the conditions of the rooms so it's not her fault. There are disruptive people next door outside of my room they were fighting and loud. The pool was being worked on so it was kind of tight and there in the pool looks dirty. The lady out front was doing her best to make sure that everything was taken care of but the hotel needs an upgrade. The second wrong that we were moved to was okay at first until I realized that the microwave didn't work at their point.
Stayed in April 2023
Reviewed: 15 March 2023
Alicia
United StatesStaff was not friendly, did not smile, did not speak not even a hello, unless asked a question and was not friendly upon responding. Checking in, we were not aware of amenities. We were not told about breakfast or given any information. Only was asked for ID and payment and never said any other words to us checking in or the person checking out besides throw your room key in the basket. No, thank you, have a nice day or anything else.
Very clean, room was comfortable. Bed was comfortable.
Stayed in February 2023
Reviewed: 6 February 2023
Pandora
United StatesIt would have been better if we could have closed the blinds and I didn’t like the the TV channels.
We didn’t eat anything and the location was fine.
Stayed in February 2023
Reviewed: 5 January 2023
Epsie
United StatesNot enough staff to clean rooms daily
The Location
Stayed in January 2023
Reviewed: 8 October 2022
Kaneshia
United Statesrooms could have been cleaner, hair dryer was dusty
modern room
Stayed in October 2022
Reviewed: 5 October 2022
Pamela
United StatesThe facilities were not very clean the hot tub was in disrepair and not running
The staff was absolutely wonderful
Stayed in October 2022
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