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9020 Baltimore Avenue, College Park, 20740, United States of America
Based on 66 hotel reviews
Value for money
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Showing 1 - 51
January 12, 2017
눉Construction was going on in the hallway and room next door beginning at 8am. We had the room until 11am. I called the front desk to ask the loud noise to stop. Noise never stopped. Couldn't sleep or hear tv. Very unhappy.
눇Not much. Breakfast was average.
May 13, 2016
눉When I pulled into the hotel parking lot, I thought the building was being torn down. There was a dumpster taking space in the pot hole riddled parking lot & the front facade was totally removed. Debris was strewn in front of the building & along the grassy areas. You could see drooping and/or absent curtains from the windows above. I had to inquire at the desk if this was actually the hotel I had made reservations for. The clerk assured me the rooms were better than the public areas as the hotel was in the process of renovation & changing into a Holiday Inn Express. Renovations were not advertised on the Booking.com web site. Some reviewers made note of the remodeling. Painting & decorating is one thing. A hotel looking like it is abandoned is another. Unfortuantely, the rooms were as bad as the exterior. Old, damaged, stained, shabby and battered room furnishings, poor lighting, the only closet had jammed doors & could not be opened, ceiling tiles separating, curtains falling off the rods, moldy bathroom, warped bathtub base that was actually quite dangerous, "free" WiFi did not work in the rooms, lamps that were twisted with shades that no longer fit properly so the light bulbs were exposed, poor quality bedding. The public areas were filthy, stained and dirty carpeting in dire need of vacumming, dirty and battered walls, the elevator was filthy. It appeared the upper floors were not being used & the only other customers at the hotel were a large group of Asian tourists who took off for the day on a tour bus. The emptiness made the hotel even creepier. I immediately complained to Booking.com when I returned. I paid $150.00/night for a room that was only fit for drunken frat parties. I attempted to look for other lodging but everything in the area was sold out & quite frankly, all the hotels nearby looked just as disgusting. Booking.com has attempted to remediate with me & the hotel.
눇Not much interaction with staff but they were pleasant enough. Needed to be near University of Maryland. This location was not walking distance but close. Difficult to access parking lot during rush hours.
April 5, 2016
눉The hotel is currently under going renovations, exterior appearance was shabby. Bathroom walls showed signs of water damage. Our room shared a wall with the exercise room, very noisy.
March 14, 2016
눉Shower didn work no water off for hours at a time I get your email telling me I cant be compensated because I left the property without speaking to the manger thats not true the nanger was well aware of the situation plus I was told I could ho cross the hall to take a shower I didn pay money to ho criss the hall
March 1, 2016
눉Nothing worked inside of the room, poor privacy, very noisy from other rooms, lack of customer service, poor presentation of the hotel. Walls and doors were damaged, bathrooms could have been leaner and nicer. Personnel should have been more professional.
눇Breakfast was ok
January 25, 2016
눉Facilities were quite old. No refrigerator in the room. But the building was under construction, so I guess it may improve later. The location itself is embarrassing, around 45 min walk from the metro. The hotel provides shuttle service but not on Sunday; you have to get a cab, which costs around 9 dollars (tips not included). It is close to the north part of UMD, but quite far from the south part. Yet the trails to the campus are really nice for walking in good weather.
눇I stayed here for 8 days. Staffs here were really friendly; they treated me like friends. I love the coffee and fruited for the breakfast. Views are good from the restaurant. The queen size bed and the pillows were nice!
January 2, 2016
눉The entrance was hard to get into during rush hour traffic. I hope they fix the entrance during their renovations.
눇It was very convenient to the university.
November 19, 2015
눉Bed bugs and lady bugs crawling on the walls and ceiling, which is total unclean and ridiculous, especially when the general manager knows and confess to it and say that's nothing. I wouldn't recommend this location in College Park, MD to no one.
October 14, 2015
눉The toilet ran every 20 minutes keeping me awake. The room also had a funny smell, but not too bad
눇The room was clean and fairly comfortable. A nice touch was the hot breakfast
May 7, 2015
눉Carpet smells dirty, no fridge, no microwave, mattress uncomfortable, Check out at 11:00 while on my booking.com conformation says 12:00 pm!! Worst ever.
April 24, 2015
눉No coffee pot in the room; coffee in the lobby/eating area not good; get a better machine.
눇Great location; quiet; comfortable beds and nice sheets; great price; nice staff
April 17, 2015
눉1) You or the inn lost our reservation, but we were given a room anyway. 2)party central on the 11th April (near UM), and bogus pizza delivery at 3:24 AM the 12th. Regular staff not on duty that night.
눇Very comfortable and 5 minutes from where we needed to be. Staff very nice.
April 26, 2016
눉Working on inside n outside of building
눇Close to college
April 19, 2016
눉Sheets had stains.
눇The hostess was amazing
March 18, 2016
February 25, 2016
눉rooms small can't open window place looked like it was falling apart
February 23, 2016
눇The staff was great and very friendly and the location is perfect for UMD visitors.
February 16, 2016
눉I was awaken by my young child and when I had opened my eyes their was a bedbug. Smh. Manager did not do anything to accommodate my situation.
February 9, 2016
눉February 2016 the place was under renovation.
February 2, 2016
눉I'm excited to return when renovations are over
눇Great hotel breakfast Great mattress! Free use of safe!
January 31, 2016
눉Do to the weather (snow storm) the parking area was not cleaned good, I fell on the ice.
눇The location was 1/2 mile from where I had to go.
January 20, 2016
눇We needed to stay an extra night and the staff was very accommodating and the price was still fair.
January 11, 2016
눉That I could not check in at 8:00am
눇That my service was smooth
December 22, 2015
눉double beds are small
눇price and size of double bed room
August 25, 2015
눇Clean, easy, comfortable Very pleasant staff Great stay for the money Breakfast was good!
August 22, 2015
눇good location, ang have shuttle bus to subway station, very convient.
August 1, 2015
눉Worst hotel stay ever. Drunks with whiskey bottles outside front door during the day. Dirty towels. Terrible breakfast.
눇Staff was pleasant.
July 30, 2015
눉The surrounding neighborhood is not appealing.
눇Loved the fact that it was a non-smoking building!
July 21, 2015
눉Actually, I stayed for one night, and I paid for 2 nights instead.
눇The hospitality and the staff were fabulous.
June 28, 2015
눉Facilities could do with a bit of an upgrade. Not dirty, though.
June 20, 2015
눉The bed was in poor condition. The air condition was too loud
눇close to my home because I was displaced because of water damage to my house
June 15, 2015
눉Room decor and furniture also hallways very dated.
May 15, 2015
눉no water pressure in the PM on upper floor
눇Convenient to UMUC
May 12, 2015
눉The room was small. The bathroom door was broken and the person who checked us out was rude.
눇The pillows were soft
April 24, 2015
눇The food was good, your people were very friendly and knowlegable.
February 18, 2015
눉Bait and switch on price
January 13, 2015
눉television didnot work. I asked for a reduction in the room rate. The front desk agreed to refund 25.00. As best I can tell this never happened. Your help please. Jesse tayloe 252-345-1867
October 28, 2014
눉The towels looked like they had been already used by someone else.. There was no electricity for some 1 hour (no elevators, electronic keys not working..) At breakfast, there was no sugar-free yoghurt, no sugar-free muesli etc.
October 14, 2014
눉I actually don't have anything negative to comment on.
눇I liked that it wasn't hard to get too. It was right in the middle of all the shops and walking distance from the university. Very convenient!
September 22, 2014
눉There was no refrigerator or microwave in the room. Air conditioner did not work well- had to set it on high to make the room cool. Front desk staff allowed food delivery person to come to my room rather than call me to lobby even though they knew I was traveling alone. Wi-Fi did not work.
눇Bed was fairly comfortable. Room was spacious.
April 24, 2014
눉Poor breakfast selection. Coffee was terrible! No hot cocoa, no Danishes, no flavored creamers. Room 422 was ok, but found someone's hair in the bathtub, bathtub walls, and sink, which is gross.
눇Location was ideal.
November 7, 2014
November 5, 2014
눇location Metro shuttle breakfast
August 27, 2014
눉Room smelled of cigarettes. Furniture and rugs were old.
August 3, 2014
눉the noisy air conditioner
July 18, 2014
눉The check out time should be at 1pm..
눇The beds are very comfortable.
June 30, 2014
May 27, 2014
눉mold on ceilings and the room smelled musty and moldy
April 20, 2014
눉Carpet was dirty and bed linen was not clean. We had to change rooms.
눇Room with a nice view.
April 1, 2014
눉Breakfast is so simple.
눇Providing free shuttle service.
January 16, 2014
눇Very friendly staffs. Shuttle van
Showing 1 - 51
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