1732 White Mountain Highway, North Conway, NH 03860, United States of America
#20 of 23 hotels in North Conway
Guests' ChoiceBased on 399 hotel reviews
7.1Cleanliness
7.6
Comfort
7.6
Location
8.8
Facilities
7.2
Staff
8.1
Value for money
7.3
Free WiFi
8.6
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: April 21, 2024
Ehab
United States of AmericaThe breakfast
Breakfast wasn’t that great. The coffee was good The room and the bed were clean
Stayed in April 2024
Reviewed: April 17, 2024
Brittany
CanadaThe staff was very nice and welcoming
Stayed in April 2024
Reviewed: February 27, 2024
Phillips
United States of AmericaWasher dryer was broken, breakfast area under renovation
Small quiet and clean
Stayed in January 2024
Reviewed: February 20, 2024
Dodge
United States of AmericaHotel was being renovated. No common room. Had to eat breakfast in our room.
Very satisfied.
Stayed in February 2024
Reviewed: February 17, 2024
Craig
United States of AmericaBREAKFAST
HOT TUB
Stayed in February 2024
Reviewed: February 8, 2024
Emily
United States of AmericaThe fact that we couldn't sit down to eat we had to go to our rooms were hard because I had my young children with us. The room was all that clean feeling and the smelled really bad. The shower drain was extremely slow and constantly had water at your feet. The bathroom also wasn't the cleanest as we arrived. Lastly there were no extra towels at all. For the pool or for the room. The hotel ran out.
Breakfast food was very good. Enjoyed this portion of the stay. The beds and pillows were comfortable.
Stayed in February 2024
Reviewed: February 4, 2024
Kristen
United States of AmericaRoom was comfortable & the location is prime for hiking & ice climbing
Stayed in February 2024
Reviewed: December 6, 2023
Kathleen
United States of AmericaIt could use some updating (ripped wallpaper etc) but it looks like they are making improvements
The location is great
Stayed in November 2023
Reviewed: October 23, 2023
Raymond
United States of AmericaSee above please.
For $250 per night I expected to be wowed. I was not. The breakfast was good and the attendant was very efficient. There s/b a tip jar in appreciation of his service. The charging station on the table does not work. An easy chair for reading in the room would be a logical addition. There was space for one. The electronic entry keys for my room and the woman across the hall were touch and go. I don't believe I received $550 for (2 nights) worth of accommodations.
Stayed in October 2023
Reviewed: October 21, 2023
Michael
CanadaThe hotel needs some updating.
The breakfast was wonderful. The location is excellent. We loved the pool and hot tub.
Stayed in October 2023
Reviewed: September 25, 2023
Frank
United States of AmericaThe hallway light did not work. The overall room lighting was poor. The body wash container in the shower was empty. The hair dryer did not work. The main door to the room kept jamming and would not close consistently.
The breakfast was excellent.
Stayed in September 2023
Reviewed: September 12, 2023
Barbara
United States of AmericaIce macjhine in our floor was removed
Excellent breakfadt
Stayed in September 2023
Reviewed: July 11, 2023
Marinaccio
United States of AmericaThe hotel had no air conditioning. The rooms did. Although our room didn't and it was very hot out. The phone didn't work .The light in the bathroom didn't work. They didn't clean room or change towels. Seriously I would not go back.
The beds were fine. Place was clean. Breakfast was ok. Staff member SARAH saved us from a room without air conditioning. Main desk fellow wouldn't help us to get another room. But young lady named Sarah gave us a different room Our room was so hot and the phone didn't work. The whole hotel didn't have air conditioning and it was very hot outside. We were ready to get another hotel when Sarah changed our room. It happened to be an upgrade so the fellow told us the hotel was booked. It wasn't. JUST A SHOUT OUT TO SARAH. THANK YOU
Stayed in July 2023
Reviewed: July 10, 2023
Jane
CanadaVery understaffed. Had to request room to be serviced - i.e. fresh towels, trash can emptied, toiletries replenished. This was not standard Holiday Inn treatment.We were there for a week and each day we made our bed, reused towels and task trash to the lobby. I grant it was theJuly 4th week but service was non - existent except for the great Front Desk staff,
Location, A/C it was hot temperature wise, breakfast was decent variety
Stayed in July 2023
Reviewed: July 6, 2023
Mourao
United States of AmericaThe cleaning, specially the pool area.
Some of employees
Stayed in July 2023
Reviewed: May 25, 2023
James
United States of AmericaToilet flushed very loudly. Had to have the room key, reprogramed three times. Two of the three drawers would not stay shut, without jamming the drawer with a piece of cardboard.
Breakfast was very good, as was the location. The pool area was clean.
Stayed in May 2023
Reviewed: May 8, 2023
Del
Canadanothing
having the Outlets close by
Stayed in May 2023
Reviewed: April 26, 2023
Amber
United States of Americabreakfast
Stayed in April 2023
Reviewed: April 5, 2023
Cindy
United States of AmericaLike I said. I liked staff and the pool and hot tub and location.
Staff was really nice but room had heating troubles and room had broken shampoo dispenser and here was some soap scum in shower and sink counter was chipped. They were doing remodeling. Liked pool and hot tub. Loved the location. Anyways was nice stay but could use some work.
Stayed in April 2023
Reviewed: April 3, 2023
Heidi
United States of AmericaWe were put in an adjoining room and could hear the people next door very loudly in my room. No room service unless we requested it. The ice machine in our had been removed. We got.locked out of our room because the key card failed and needed to be recorded.
The breakfast was great! The staff was friendly and the room was clean
Stayed in April 2023
Reviewed: April 1, 2023
Robert
CanadaFaint odor of stale cigarettes in the room
Great pool. Good breakfast choices
Stayed in March 2023
Reviewed: March 27, 2023
Medeiros
United States of Americanasty thing on shower curtain
great location dove products comfortable bed
Stayed in March 2023
Reviewed: March 13, 2023
Heather
United States of AmericaCleanliness, breakfast, too hot.
The location is great.
Stayed in March 2023
Reviewed: February 20, 2023
Karen
United States of America2 problems: 2 towels per room of 4 adults. faculty ran out of towels for rooms and pool. showers were out of shampoo and body wash. pumps attached to the shower not individually packaged ones to use.
great location and helpful staff
Stayed in February 2023
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