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9200 Quaday Avenue NE, Otsego, MN 55330, United States of America
August 14, 2016
눉Wifi was non-existent and with a 9 and 10 year old who use it this is a big issue . It is the 21st centruy. When I complained to front desk, I was told it was the room location. Really?? Theey should have moved us or resolved the reception. I stayed at this hotel two years ago and thought it was excellent. Probably won't stay there again.
눇Nice size suite, waterpark was great for kids, close to restaurants and shopping
August 2, 2016
눉The staff was very rude when checking in. I understand that things get crazy around 3-4pm during this process, but I have never been so frustrated with service. I took my family to another waterpark-type hotel in maple grove instead. I wasn't going to let the staff in Otsego ruin my birthday weekend with my family.
눇Big water park. That's why we booked here. Last time we stayed here it was a good overall experience. This time, not so much, didn't even make it past checking in. Went to Maple Grove Holday Inn.
August 3, 2016
눉Décor is tired, and overall hotel is in need of a refresh. Carpets in the hallways buckling and coming up; rooms are sparce but functional. The restaurant serves very average food.
눇The water park is excellent and a draw for children 12 and under. Close to the Albertvllle Outlets.
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