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  5. Reviews of DoubleTree by Hilton Raleigh Midtown, NC

Reviews of DoubleTree by Hilton Raleigh Midtown, NC This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

2805 Highwoods Boulevard, Raleigh, NC 27604, United States of America

#61 of 101 hotels in Raleigh

Guests' Choice

Review Score

Based on 202 hotel reviews

7.8

Score breakdown

  • Cleanliness

    8.3

  • Comfort

    8.3

  • Location

    8.4

  • Facilities

    8.1

  • Staff

    8.2

  • Value for money

    7.8

  • Free WiFi

    8.6

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: March 28, 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    This area is not good for people who like to travel by foot

    Stayed in March 2024

  • Reviewed: March 17, 2024

    8.0
    Check in was amazingly quick though he struggled because I used booking.com. Checkout clerk was rude and hated that I us
    • Solo traveler
    • King Room with Bath Tub - Mobility and Hearing Access/Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Excellent location

    Stayed in March 2024

  • Reviewed: March 1, 2024

    9.0
    Wonderful
    • Leisure trip
    • Solo traveler
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    All of the staff were courteous and professional. Rooms and public places were kept clean throughout the day. Hotel was quiet.

    Stayed in February 2024

  • Reviewed: December 27, 2023

    9.0
    I would definitely stay there again. I will give it a nine rating.
    • Leisure trip
    • Couple
    • King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Breakfast was to expensive for they what they consider breakfast.

    Pretty much everything.? We had short access to everything in the city.

    Stayed in December 2023

  • Reviewed: November 13, 2023

    9.0
    Nice big room with an excellent bed.
    • Leisure trip
    • Couple
    • King Room with Bath Tub - Mobility and Hearing Access/Non-Smoking
    • Stayed 4 nights
    • Submitted from a mobile device

    A free breakfast would have been nice! Blind drives made exiting during rush hour a challenge!

    Location and excellent bed. Very clean.

    Stayed in November 2023

  • Reviewed: July 11, 2023

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The outside by the pool was nice.

    Stayed in July 2023

  • Reviewed: July 3, 2023

    8.0
    Very Good
    • Leisure trip
    • Couple
    • King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The hot water pressure was too low

    The location

    Stayed in July 2023

  • Reviewed: May 19, 2023

    8.0
    Very Good
    • Family with young children
    • Double Room with Two Double Beds
    • Stayed 1 night
    • Submitted from a mobile device

    internet

    Stayed in May 2023

  • Reviewed: May 11, 2023

    9.0
    Wonderful
    • Business trip
    • Group
    • Double Room with Two Double Beds
    • Stayed 1 night

    Staff was very friendly and accommodating.

    Stayed in May 2023

  • Reviewed: March 15, 2023

    8.0
    A very nice and clean Hotel with friendly staff!
    • Couple
    • Double Room with Two Double Beds
    • Stayed 1 night
    • Submitted from a mobile device

    The snacks for the Hotel down stairs are literally way over priced.

    Very Nice inside and Rooms are clean!

    Stayed in March 2023

  • Reviewed: December 27, 2022

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The showe

    The king size bed.

    Stayed in December 2022

  • Reviewed: November 27, 2022

    7.0
    Disappointing treatment
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds
    • Stayed 2 nights
    • Submitted from a mobile device

    The front staff, my reception at the Hotel, being ignored and left outside the building for quite a while at 11pm at night after long drive from a different state. Being belittled and rudely treated, in front of other people. When i arrived, the front desk staff was rude. I rang the bell and he ignored me for almost 10 mins, even though the other guest in the lobby area noticed that i was ringing the intercom bell. He then eventually spoke to the intercom and asked how he could help me. I told i was trying to checkin. He then proceeded to ask me, through the intercom if i had a reservation. I responded yes, i did. He then buzzed me in. I walked up to the front desk and he didn't speak a word to me or acknowledge me untill the couple in front left. Then he proceeded to ask for my ID. No greeting, no welcome!. I handed it over and he asked when did i make a reservation, i said over a week ago. He then said, he is not able to pull anything up in my name, if the reservation is in someone else's name. I said no. It is in my name. He then asked if i booked through Hilton or third-party, i said i had booked through a third-party, bookings.com, and that i can provide a confirmation number. He responded rudely that, "well, I'm sorry i cannot pull anything up that wasn't done through Hilton reservations" I then asked what did he want me to do, that i had already been charged for my booking, and earlier in the day, i had communicated with a staff prior to arrival through the phone, Corinne. He then proceeded to check on his system again and found out that Corrine had checked me in earlier. That was when he then proceeded to process my reservation and hand over the room card. This was my reception after a long drive into North Carolina at 11:30 pm at night. I was highly disappointed that i was treated this way.

    Stayed in November 2022

  • Reviewed: October 24, 2022

    8.0
    October stay
    • Leisure trip
    • Solo traveler
    • Double Room with Two Double Beds
    • Stayed 5 nights
    • Submitted from a mobile device

    The pillows were way too soft and no extra blanket was provided.

    The lobby was nice...but the floor i stayed didn't have that same feel.

    Stayed in October 2022

  • Reviewed: September 29, 2022

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night

    Our initial greeting at reception was abrupt and unfriendly, however other members of the staff compensated for this.

    Clean modern feel. Polite helpful staff. Bed very comfortable.

    Stayed in September 2022

  • Reviewed: September 3, 2022

    7.0
    Everything was need to include some type of free breakfast with your hotel stay.
    • Leisure trip
    • Family with young children
    • King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The one thing I didn’t like about the place is that I paid $168. a night and no free breakfast other hotels were cheaper and supplied breakfast. other than that it was fine.

    It was clean and quiet no problem with other couples.

    Stayed in August 2022

  • Reviewed: August 1, 2022

    7.0
    Good
    • Leisure trip
    • Couple
    • King Room with Bath Tub - Mobility and Hearing Access/Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    The air conditioning in our room did not cool the room off at all.

    Clean hotel room, great breakfast, friendly staff

    Stayed in July 2022

  • Reviewed: July 8, 2022

    9.0
    Visitor
    • Business trip
    • Family with young children
    • King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The tub was clogged, and wouldn't drain, I reported it to the front desk room 308 so hopefully someone fix it.

    The area

    Stayed in July 2022

  • Reviewed: June 13, 2022

    9.0
    Very good
    • Business trip
    • Solo traveler
    • Double Room with Two Double Beds
    • Stayed 1 night

    Pay for breakfast

    Price and cleanliness

    Stayed in June 2022

  • Reviewed: June 9, 2022

    9.0
    Wonderful
    • Business trip
    • Family with young children
    • Double Room with Two Double Beds
    • Stayed 1 night
    • Submitted from a mobile device

    The cost

    It was a lot for 1 night, but a always stay there b/c of the convenience.

    Stayed in May 2022

  • Reviewed: May 28, 2022

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    The younger staff had friends there and would talk to them before adressing customers. Leading unnecessary wait times.There was a gentleman who was older (not that old but older) who was very attentive.

    The beds.

    Stayed in May 2022

  • Reviewed: April 7, 2022

    9.0
    Great Experience
    • Leisure trip
    • Family with young children
    • King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Nothing everything was good.

    Cleaniness

    Stayed in April 2022

  • Reviewed: April 4, 2022

    8.0
    great value
    • Leisure trip
    • Couple
    • King Room
    • Stayed 3 nights
    • Submitted from a mobile device

    water pressure low

    location for the festival

    Stayed in April 2022

  • Reviewed: March 21, 2022

    8.0
    Very Good
    • Leisure trip
    • Group
    • Double Room with Two Double Beds
    • Stayed 1 night
    • Submitted from a mobile device

    You need a do not enter sign when u turn off the highway u can't see the arrow in the turn around lane..I was new to the area..

    Stayed in March 2022

  • Reviewed: January 17, 2022

    7.0
    A very nice stay
    • Leisure trip
    • Solo traveler
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    No hand towels, only the small wash towel & bath towels! The hand towels of question are for when you wash your hand- a towel to dry them with

    The rooms were nice, I booked the king size bed. It definitely met my expectations. They were very clean!

    Stayed in January 2022

Showing 1 - 25

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