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11269 Point East Drive, Rancho Cordova, CA 95742, United States of America
February 5, 2015
눉- the lady at the front desk could not find my reservation when I arrived. Then she said it was because they had not run the card for verification yet...then she blamed it on Booking.com. I have used this site many time and never had a problem like this... so no it was the hotels fault. - To top it off she wasn't very cheerful and made me think she really did not want to be there. - Our hotel room was not fully clean. I found hair in my tub and because I didn't have time I washed it myself so that I could take a shower and leave. - The tub jets did not work in our tub and I am surprised that they did not know this already because someone had to have already let them know. - The hotel charged an additional 50 dollar charge to my card. When I called about this the (same) lady told me that this was a fee that she had told me about when I checked in... which she did not.... then told me that it would be removed within 24 hours..... Three days later and it is still on my card. **** Please check everything at this hotel if you are still going to stay here****
눇Great location, large tub
January 24, 2015
눇Everything was wonderful
February 4, 2015
눉The whirlpool tub was a bit difficult to get in and out of. The A/C unit is loud when it turns on.
눇The value for the room. The hot tub. Location. The room was quiet even being close to the lobby door. They give guests 2 free drinks for the bar. The wifi worked every time I used it.
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