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  5. Reviews of DoubleTree by Hilton Orlando East - UCF Area

Reviews of DoubleTree by Hilton Orlando East - UCF Area This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

12125 High Tech Avenue, Orlando, FL 32817, United States of America

#249 of 384 hotels in Orlando

Guests' Choice

Review Score

Based on 484 hotel reviews

7.8

Score breakdown

  • Cleanliness

    8.3

  • Comfort

    8.3

  • Location

    8.8

  • Facilities

    8.0

  • Staff

    8.8

  • Value for money

    7.8

  • Free WiFi

    7.6

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: April 4, 2024

    8.0
    Very Good
    • Business trip
    • Family with young children
    • Double Room with Two Double Beds
    • Stayed 1 night
    • Submitted from a mobile device

    Small beds and very uncomfortable pillows. The room with two beds is very tiny.

    Breakfast was good and staff very friendly.

    Stayed in March 2024

  • Reviewed: April 4, 2024

    8.0
    Other then the bed issue. Our stay was fine
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    That’s when we arrived in the room. I pulled the covers back and found nasty tissue under our sheet. Called to let staff know first thing said was we have no more room. Second call didn’t get the sheets so you can change the sheets. I did not come to be on a mini vacation to change my own sheets and make my own bed on vacation. Not pleased by that as a Hilton member.

    The close distance to the event we were attending. Sam he was very nice and went above and behind his job description. He came and brought us new clean sheets and made our bed.

    Stayed in March 2024

  • Reviewed: April 1, 2024

    8.0
    Good stay for cost
    • Leisure trip
    • Couple
    • King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The pillows were awful. Very uncomfortable due to losing shape. Not at all supportive. There was no mini fridge and the ice maker was out of order for my entire stay. I missed having a cold drink k available over night. The lighting. Even in the bathroom was insufficient and uneven.

    The location to restaurants was helpful. The bathroom was the perfect size and had all the items required. Enjoyed the shampoo and conditioner brand. The TV was large, and the wi-fi worked as expected. The staff at breakfast were friendly and attentive. The meal offered was standard and plentiful.

    Stayed in March 2024

  • Reviewed: March 11, 2024

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    There was no fridge in the room

    Stayed in March 2024

  • Reviewed: February 26, 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Double Room with Two Double Beds
    • Stayed 1 night
    • Submitted from a mobile device

    Found a roach walking by the wall in the middle of the night. Second floor full of guess making noise at 2 am. Complaint but I continue hear the noise

    Location, breakfast

    Stayed in February 2024

  • Reviewed: January 8, 2024

    7.0
    Stay was ok but Booking charged more
    • Leisure trip
    • Family with young children
    • King Room - Hearing Access
    • Stayed 2 nights
    • Submitted from a mobile device

    Booking charged more than they said

    Stayed in January 2024

  • Reviewed: October 23, 2023

    9.0
    Relaxing
    • Leisure trip
    • Solo traveler
    • King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    I did wished breakfast is free, but I don't mind that.

    The room was clean and it had comfortable beds.

    Stayed in October 2023

  • Reviewed: October 23, 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Requested housekeeping but had none, I was left on phone 30 mins then 2 girls knocked on door and had towels and serviced the room at 10 pm. They agreed to take 15% off my last night.

    Location, room!

    Stayed in October 2023

  • Reviewed: October 16, 2023

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds
    • Stayed 1 night
    • Submitted from a mobile device

    The staff and the food

    Very Good

    Stayed in October 2023

  • Reviewed: October 2, 2023

    9.0
    Had fun!
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    No refrigerator

    Close to UCF, very clean, comfortable, and the staff was great!

    Stayed in October 2023

  • Reviewed: September 11, 2023

    9.0
    Very comfortable.
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    I would have liked a fridge in the room. Would have made it a bit more convenient to take our medications.

    Stayed in September 2023

  • Reviewed: August 14, 2023

    8.0
    We enjoyed our stay for the time we needed and will be back
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    The rooms need updating. The sink & toilet are so low. Also the rooms need refrigerators. And the pillows are to soft

    That you had a restaurant & bar

    Stayed in August 2023

  • Reviewed: August 2, 2023

    9.0
    Was perfect location for UCF orientation.
    • Business trip
    • Family with young children
    • Double Room with Two Double Beds - Hearing Access
    • Stayed 3 nights
    • Submitted from a mobile device

    Did not request a room with a mini fridge and microwave. Just assumed there would be one. Will do my research next time.

    Convenient and set back off main road. Clean and plenty of parking. We did not eat at the hotel this time, but we did last stay and enjoyed the breakfasts.

    Stayed in July 2023

  • Reviewed: July 18, 2023

    9.0
    Wonderful
    • Family with young children
    • Double Room with Two Double Beds
    • Stayed 2 nights
    • Submitted from a mobile device

    All good...even the cookies

    Cool atmosphere since it's my daughter's first year at UCF

    Stayed in July 2023

  • Reviewed: July 18, 2023

    8.0
    The staff are amazing
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds
    • Stayed 4 nights
    • Submitted from a mobile device

    They are supposed to clean your room daily, not happening

    Food

    Stayed in July 2023

  • Reviewed: July 18, 2023

    9.0
    it was very enjoyable
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night

    Ice machine working on ever floor

    Didn't eat breakfast

    Stayed in July 2023

  • Reviewed: July 17, 2023

    8.0
    Softball Camp
    • Family with young children
    • King Room with Bath Tub - Mobility/Hearing Accessible
    • Stayed 1 night
    • Submitted from a mobile device

    My only issue was that I could not adjust the temperature in my room. This is important to me as I cannot sleep if I am hot

    Nice area, quiet, close and convenient to our camp. Great staff

    Stayed in June 2023

  • Reviewed: July 16, 2023

    7.0
    Would have been one of my favorite hotels if the AC was better.
    • Family with young children
    • Double Room with Two Double Beds - Hearing Access
    • Stayed 1 night
    • Submitted from a mobile device

    Room was nice but there was no refrigerator; but the only thing that affected our stay/rating was the AC. We were happy to see it was a central air wall unit (not window) but unfortunately it ran just like the noisy window units do. When on, the AC was VERY noisy and regardless of temp, on or off room was oddly humid and stuffy. Filter vent was not particularly clean either.

    Location was excellent, great looking hotel with cool bar & restaurant downstairs, super friendly staff and amazingly good warm chocolate chip cookies at check in!

    Stayed in July 2023

  • Reviewed: July 8, 2023

    8.0
    Very Good
    • Solo traveler
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Thin walls, no mini fridge, mattress and pillows were not that comfortable

    Very convenient, great value, nice room

    Stayed in July 2023

  • Reviewed: July 6, 2023

    7.0
    It was a decent stay for the two nights I was there. Aside from the one bug we had in the room. Staff was very nice, fri
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Hearing Access
    • Stayed 2 nights
    • Submitted from a mobile device

    First night there, we did have a roach crawl across the table. We didn’t see anymore, thankfully

    Location. It was very close to the UCF campus and close to the airport.

    Stayed in July 2023

  • Reviewed: July 5, 2023

    9.0
    Need a cooler
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds
    • Stayed 2 nights
    • Submitted from a mobile device

    Good staff no cooler that’s bad

    Good staff

    Stayed in July 2023

  • Reviewed: June 15, 2023

    8.0
    Polite and helpful staff, clean rooms, ac too loud
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    The air conditioner was extremely loud, and there was a second sound that the ac made that made it hard to sleep.

    The lady at the front desk was extremely polite and nice. Our room was clean and the bed was comfortable.

    Stayed in June 2023

  • Reviewed: May 1, 2023

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    it’s closeness to campus and the comfort of the rooms

    Stayed in April 2023

  • Reviewed: April 9, 2023

    7.0
    Perfect to visit UCF
    • Business trip
    • Group
    • King Room - Hearing Access
    • Stayed 4 nights

    They arrange to housekeep every 4 nights. It is ok, but still weirdo especially if you need towels for the shower. Once we asked towels and they were nice to bring them to our room.

    The hotel is close to the UCF campus, just a few minutes walk from the university entrance. Complimentary breakfast was ok and served by the bar in the hotel. Staff service is decent and the room and the bathroom are big enough for 2 people.

    Stayed in March 2023

Showing 1 - 25

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