No parking! Delay in assisting customers.

Distance to touristic areas

Stayed in April 2024

Smells

Stayed in April 2024

No parking and had to pay for it. Plus the pool was not big too many kids in there splashing younger kids.

It was clean but the area it was in was not good had to pay for parking which I didn’t like

Stayed in April 2024

Parking was a nightmare!!!! We got back to room at 7:30 on a saturday and drove around until 8 looking for parking spot. It’s in a rough neighborhood so walking several blocks was not an option with 2 littles. We looked everywhere within a 4 block radius. Everything was full due to some events we were unaware of. Hotel was not accommodating when it comes to parking and staff should make others aware of events and how hard parking will be upon arrival. Pool was small and overcrowded. They need an attendant or someone to walk around especially since it’s on second floor and surely staff right below at front counter can hear. There were a bunch of kids were playing football simply not caring about others trying to swim even little ones. It was extremely slick around the pool as well.

Room was decent. It was clean. Staff was always friendly. Pillows were wore out but the bed was comfy. Room was a decent size and had a microwave and fridge. Nightlights for each side of the beds.

Stayed in April 2024

Dirty, ceiling leaking. No parking

Location

Stayed in February 2024

Elevators were very sketchy. Toilet was very loud and dirty when entering the room.

Stayed in November 2023

Buffet breakfast was a disappointment. Ice machine was broken on my floor and the floor above.

Stayed in September 2023

The shuttle was awesome

Stayed in September 2023

I know they trying due to construction rehabbing but the staff was not Professional and not being attentive to the guest… they seem like they was at home or on break all the time. The breakfast wasn’t good it’s basic but couldn’t been much better if they going to charge the guest

I Liked that it had a Pool and I Liked that it had shuttle.. but the Pool i didn’t see no one in it the whole time I was there I thought something was wrong and the shuttle was like scooby doo… Van

Stayed in July 2023

In town for a concert, stood in line to check in for over an hour before we were told they had no rooms cleaned at the so called check in time and didn’t have any remorse that their guests were SOL for getting checked in before our concert. They said they didn’t have a clue about something going on for a second night. They need to have accommodations for big events, bring in more staff/housekeepers.

Rooms were comfy and decent size.

Stayed in July 2023

1. The AC did not work in my room, therefore, I was moved to another room. this room was directly by the elevator on the third floor. I heard all traffic from the elevator throughout the night affecting my sleep. 2. There was also a MLB game, this caused an increase in traffic with loud noise outside of my window throughout the night. 3. My bathroom was dirty with hair pins on the floor. 4. The bathtub is clogged up and the water does not go down, it settles into. puddle during my shower. 5. The toilet runs and I had to shake the leveler to quiet it.

Location is perfect for the purpose of travel.

Stayed in June 2023

The air conditioner in our room was not working. It was 78 degrees in our room making it hard to sleep.

The location and staff were very nice. It was very clean. Breakfast was wonderful!

Stayed in May 2023

a number of minor but annoying issues. no closet in the room for hanging clothing the toilet was somewhat loose and rocked no tissues in the tissue holder breakfast was at best not warm but mostly cool and of little taste (worst sausage gravy I’ve ever eaten. at least I hope it was sausage gravy). never found an ice maker that had ice in the 3 nights we were there booked through Bookings(dot)com as 4 per room and had towels for two

the hotel was across the street from the convention center where we were meeting

Stayed in May 2023

Not a great view from the location. The pool was closed for maintenance.

close location to downtown activities. The staff were super friendly and the shuttle was awesome.

Stayed in April 2023

Bathroom did not smell clean.

The staff was "the best". They were helpful at every request.

Stayed in April 2023

The staff was wonderful all except for one lady upon checkout. She was not friendly at all and stated she would send a receipt through email. Still waiting on that! You could tell she would have liked to have been any where else than at her job.

The hotel had a shuttle which was wonderful for the games and sight seeing. 99.9% of staff was wonderful. All were so nice except for the lady upon check out. Wish I had gotten her name. She could learn alot from her co-workers.

Stayed in April 2023

the pool was closed

the pool view from the room

Stayed in April 2023

Pricey

Breakfast was good

Stayed in April 2023

in a weird location and couldn't see anything nice from hotel. The indoor pool was closed 2 night out of 3 that we were there and the night it was open the water was so cold you couldn't swim in it in an indoor pool

clean workers were nice

Stayed in April 2023

Shower was too small. View was horrible. Neighbors very disrespectful. Charging $50 to park our vehicles was insane. The young lady Shonna that received us and the valet driver that parked our vechles were amazing. The hotel was decent but the view outside room 201 was horrific. We had to listen to extremely loud neighbors from 200 until about 2am. As Diamond Wyndham members whom stay in hotels every weekend all over the country I can say that in comparison to their hotels of equal rates I am disappointed.

Location, customer service, comfortable room.

Stayed in March 2023

had a cockroach in my bathroom when I got up and room was not very clean!

staff was very friendly and helpful!

Stayed in January 2023

Rooms need to be up graded no outlets in bathroom by sink weird

Staff was great

Stayed in January 2023

Beds needed to be updated. Slept pretty rough. We had a king room and only one heater ran making one side of the room way cooler than the other. Half of us froze while half of us were hot. Make sure u check your reservations...we were told ours did not include breakfast when our booking.com reservation clearly said we did. We did find a severely rotten apple in our room..yuck

Location to the Dome was fantastic. Walkng distance. Decent pool. Friendly staff. Decent breakfast. Shuttle available. Kid friendly hotel.

Stayed in January 2023

Literally the room that's it

Stayed in January 2023