275 South Airport Blvd, South San Francisco, CA 94080, United States
#7 of 27 hotels in South San Francisco
Guests' ChoiceBased on 503 hotel reviews
8.0Cleanliness
8.6
Comfort
8.7
Location
8.5
Facilities
8.3
Staff
8.3
Value for money
8.0
Free WiFi
7.8
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End of dialog contentReviewed: 17 April 2024
Ora
United StatesI didn’t know checkout was at 10:00 am. The maid knocked on the door and was rude about telling me the checkout time. I called the front desk and they were accommodating with a late checkout time. That was well appreciated.
Stayed in April 2024
Reviewed: 8 April 2024
Lorena
United StatesI would love to have a microwave in the room
The room was really clean
Stayed in April 2024
Reviewed: 7 April 2024
Michael
IrelandPaid parking
Very clean and rooms really well presented. Gym was really clean and nice to work out in.
Stayed in April 2024
Reviewed: 9 February 2024
Wei
United StatesCan’t sleep well because you can hear everything, ac unit is very loud.
very close to the SFO airport
Stayed in February 2024
Reviewed: 29 January 2024
Melissa
United StatesNo Netflix, Hulu, Prime app
Comfortable bed
Stayed in January 2024
Reviewed: 24 January 2024
Les
United StatesBed was too firm
staff was great, very helpful
Stayed in January 2024
Reviewed: 15 November 2023
Priscilla
United StatesThe front entrance was small and when all luggage trolleys were there, the entryway became crowded and only one person at a time could enter (side by side only worked if you were small). The room was comfortable, but for a room with 2 queen beds, there were only 2 bath towels, 2 hand towels and 1 washcloth. There was no floor towel which is needed when showering - the shower was a walk-in with no lip or shower door - so we used one of the 2 hand towels as a floor towel. If there were more than 2 guests checking in later in the day as we did, it would have been an inconvenience to have to call and wait for additional linens - we did not bother. There was also no movable luggage rack, so we resorted to using the counter tops for our stay. Using the floor instead of a luggage rack is never pleasant, especially if you're elderly, or if there were more than 2 of us. There was only enough space on the counter for 2 suitcases. The luggage rack in the closet was small and a permanent feature of the closet. There were no tall/long spaces in the closet to hang anything longer than a jacket or a blouse. The ironing board was a small countertop board - if we needed to use it, we'd have to move the suitcases we had open on the counter - fortunately, we did not. I never like it when we have to pay for parking. The ice machine on our floor was not functional. I reported it, and it was still non-functional the next day and no sign was placed there to indicate it was not working nor where to find a functional ice machine. At the very least, a sign would have helped.
Close to the airport and freeway so travel was easier. They gave warm cookies at the front desk at arrival and upon request. Staff were always friendly. Using a third party, the prices were reasonable. The place was always clean.
Stayed in November 2023
Reviewed: 10 November 2023
Géraldine
SwitzerlandThey invoiced me the breakfast about $70.00 and this one was included in the room price. Until today I didn't receive any reply of them!
The bed
Stayed in November 2023
Reviewed: 8 November 2023
Patricia
ChileVery close to SFO airport, They have Shuttle. Good restaurant inside the Hotel, and a IHOP across the street.
Stayed in November 2023
Reviewed: 6 November 2023
Armida
United Statesthe air conditioning was loud the rooms are quite compact
did not have breakfast it wax ok for the one night stay
Stayed in November 2023
Reviewed: 13 October 2023
Patrik
SwitzerlandA hotel which has all your stay
A perfect layover hotel which has all your stay
Stayed in October 2023
Reviewed: 12 October 2023
Michelle
United StatesNo EV charging stations
Nice clean property
Stayed in September 2023
Reviewed: 28 August 2023
Apolinar
United StatesAll
Stayed in August 2023
Reviewed: 14 August 2023
Anand
United StatesRoom and location.
Stayed in July 2023
Reviewed: 13 August 2023
Nora
United StatesIt was easy to get to freeway, lots of parking
Really clean and friendly staff
Stayed in July 2023
Reviewed: 16 July 2023
Jesus
United StatesCrowded
Proximity to all
Stayed in July 2023
Reviewed: 30 June 2023
Linda
United StatesIt took time to get food ready in the restaurant
The room is big and clean
Stayed in June 2023
Reviewed: 6 June 2023
Carrie
United Statesvery well kept
Stayed in June 2023
Reviewed: 1 June 2023
Michael
United StatesThe design of the hotel was refreshing
Stayed in May 2023
Reviewed: 30 May 2023
Traci
United Statesthe noise from other guests
the cleanliness and quality of bed
Stayed in May 2023
Reviewed: 17 May 2023
Phillip
Netherlandsprobably isolated and receptionist may just have forgotten to mention but was not told that housekeeping is only on request- not a dealbreaker at all
nice clean modern hotel. will stay there again!
Stayed in May 2023
Reviewed: 3 April 2023
George
United StatesThat they didn't tell me if I wanted my room clean I had to request it
The cleanness of the hotel restaurant on site.
Stayed in April 2023
Reviewed: 25 March 2023
Delia
United StatesA persistent snapping sound originating in the shower stall was heard in the bedroom and was annoying all night.
Stayed in March 2023
Reviewed: 20 March 2023
Mary
United StatesNot all lights worked and the lighting was very poor for reading. The electrical outlet in the bathroom didn't work.
Comfortable bed and nice decor. Excellent and responsive staff.
Stayed in March 2023
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