Very disappointed that the water slide was closed. We booked that hotel for one night specifically to take our granddaughters, who live in ABQ, overnight at a hotel with a water slide. We checked in at 3 pm, went to the pool. The kids anxiously awaited the arrival of the lifeguard at 4pm, as the sign in the pool area stated, to begin using the waterslide, but it never happened. We later found out the the slide is only open on Fri, Sat, Sun. Had it said that on the website, I would have booked for Friday instead of Thursday. So we were really upset about that at the time, as were another family there at the same ttime.But the rest of the stay was great, the kids had a lot of fun at the hotel, which was the point. We would stay there again with the kids on a weekend night if the slide is open.

The hotel was nice, clean, beds were comfortable. Location was convenient for us. Breakfast was good, it was an additional cost for adults, but reasonably priced, and kids eat free. Food was better than most free breakfasts.

Stayed in March 2024

Nothing

It was tasty and well prepared.

Stayed in February 2024

The evening staff member that checked us in was demeaning and didn’t offer any help/advise unless asked.

Th pool with the waterslide and easy access to other amenities

Stayed in November 2023

There was no coffee in the lobby, ever, when we were passing through. The Hot Air Balloon Festival was the reason all the hotels were full, but still no coffee ever, but certainly no coffee at 3:30am when everyone was headed out to the Festival. And there was no breakfast, not even a continental breakfast with a muffin or banana we could have had on our way for the day.

The room was very clean, quiet, and comfortable. There were enough places to charge our phones. We liked that there was a refrigerator in the room.

Stayed in October 2023

The pool water slide had limited hours and was closed when we checked in, which was very disappointing. It was also very frustrating that “free breakfast” was listed in my booking, yet it only applied to the adults and not the children. Nowhere did I see this policy while booking, and it seemed like a ridiculous policy to me. The building next to the hotel also looked dodgy.

I liked that this hotel had a pool with a water slide. It was also nice to have breakfast and evening meal options. The rooms were clean and comfortable.

Stayed in October 2023

The slide was down

The restaurant and the pool

Stayed in August 2023

Clean rooms daily

Free breakfast

Stayed in June 2023

Access to the hotel, and a wider variety for breakfast.

Didn't have breakfast at the hotel. location was good.

Stayed in May 2023

Enjoyed the good well prepared , pool slide Great

Stayed in July 2023

The location was a bit confusing to get to.

The staff was very friendly and professional.

Stayed in July 2023

The fridge in 511 had water on the b ottom shelf.

Friendly staff. Good food.

Stayed in June 2023

Noise from the elevator. Also only one elevator working, therefore long wait time.

Location and cleanliness

Stayed in June 2023

We specifically stayed at this location for the slide in the pool. I called a week ahead of time and asked specifically if the slide will be open and they assured me it would be open that the slide had the same hours of the pool so I booked three rooms. Only to be told upon check-in it was not open. I would have never stayed there had the slide not been open for my kids.

Over all it was nice

Stayed in May 2023

slide was broken and pool was cold. traffic noise was loud.

Nice comfortable room. Kind Staff. Good breakfast.

Stayed in March 2023

A bit misleading. I booked this hotel specifically for the water slide, so I was disappointed to find out the water slide was closed indefinitely due to no lifeguard. We still mostly enjoyed our evening swimming, but we woke up and went straight to the pool when they open at 9 and the swimming pool was freezing cold and the hot tub was lukewarm, at best.. and the jets wouldn’t turn on, not that it would’ve been relaxing considering the temperature. My reservation stated breakfast was included. I didn’t realize it’s a full service restaurant and we were given 2 meal tickets for 4 people.

It’s a beautiful, clean hotel. The staff was very friendly.

Stayed in March 2023

On-line it said free breakfast included but wasnt

Room size n cleaness

Stayed in March 2023

We wish the slide at the pool was running but have high hopes for next time we visit.

The pool and hot tub were fun. The room was clean and spacious and the staff were so kind.

Stayed in March 2023

The slide was not open for use which kinda sucked for the kids.

It was clean and staff was friendly.

Stayed in February 2023

The bed was a bit soft for me.

Facility was fairly quiet despite the location adjacent to the freeway.

Stayed in January 2023

I booked this property to stay at on my sons birthday based on the fact they have a pool with a water slide. The slide was not available for our stay which was a major disappointment. We would have preferred to stay somewhere else.

The staff

Stayed in January 2023

Only problem we have was the 🚽 was not working properly in which they hotel personal fix it right away.

Surprising that the snacks and drinks where at a reasonable price not like other hotels have.

Stayed in November 2022

Nt enough time to stay again haha

Pool n bar 🍸

Stayed in August 2022

I never got my bed sheets change the whole I was there. I can understand a couple of days, but a whose week?

The hotel was well maintain.

Stayed in October 2022

the pool was indoors but not warm and the slide was closed because there was no lifeguard. one of the main reasons we booked this hotel was for the pool since my daughter loves to swim and it helps us keep her occupied during down time.

staff was super friendly. the food was really good. we couldn’t believe it! the nachos and Caesar salad at the bar we highly recommend. breakfast was also delicious - I had the breakfast burrito. super close to two of the balloon fiesta shuttle pick ups and easy to get to other spots around town. there was no noise from the highway or from other guests which was a huge plus since a lot of hotels can be super noisy.

Stayed in October 2022