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3 Appletree Square, Bloomington, MN 55425, United States of America
March 10, 2015
눉Only two breakfast included with room, had to pay for two. Breakfast was great, but would of been nice if we had a voucher for each member of our family of 4.
눇Was nice parking our car and taking the shuttle to the Mall of America and back to the hotel.
February 3, 2015
눉Bed and pillows average... but not comfy- pool was awkward to get to and whirlpool temp was lukewarm... the room card did not work to open the door and I had to go down 2x to get a different card... I told them I thought it might be the door reader itself and was ignored.. The staff did NOT give me a wake up call... we had set an alarm just in case for 3:45am...when I went to the desk to let them know... I was told they tried 3x according to their report.....I told them that we never heard a ring and when my husband was in the shower, I was in the room and visa versa and we NEVER heard the phone ring once... when I suggested that maybe the phone ringer had been set off, I didn't get a response at all ...again ignored... I could not pursue this because I had to leave for my flight... The flyer in the room said that the wake up call was guaranteed.. not only was it not guaranteed, but I was ignored and no compensation at all was offered.
눇Close to airport and drivers of shuttles were very nice and accommodating.
February 8, 2015
눉everything was dirty in room phone did not work
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