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800 Jefferson Road, Rochester, NY 14623, United States of America
August 14, 2016
눉The way the staff treated me and my family. The electricity keep going out the phone didn't work. I really didn't like the way the owner/manager refered me and my family as " you people".
August 9, 2016
눉So we were traveling with one teenage child and wanted a double queen room. We ended up with a King bed and rollaway twin bed. My teenager reported the rollaway was (typically) uncomfortable. We did look at the alternative suite with a queen bed and a queen sofa bed. At appearance, the queen sofa was very old looking so we opted for the King room.
눇The King bed was comfortable---but I thought I had reserved two Queen beds and we were told at the desk this type of room was sold out. Be very careful reserving online! Even if you click on double Queen room, the fine print says 'whatever room is available'. The manager was very kind, though, and he said that he felt the online reservation system was at fault and not the customer nor the hotel could change the way it can be deceiving. He did his best to get us a room that would be comfortable.
August 9, 2016
눉No waffles lol
눇Very clean, amazing staff!! Awesome pool. Delightful breakfast buffet
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