315 Yellowstone Avenue, West Yellowstone, MT 59758, United States of America
#19 of 38 hotels in West Yellowstone
Guests' ChoiceBased on 215 hotel reviews
8.4Cleanliness
8.6
Comfort
8.8
Location
9.2
Facilities
8.5
Staff
8.7
Value for money
7.6
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: September 18, 2023
Kyla
IndiaThe restaurant had limited breakfast options for vegetarians and the breakfast is sit down menu rather than continental breakfast or self-serve buffet.
The location is wonderful. The staff were extremely helpful and courteous. The rooms were spacious and clean with comfortable beds.
Stayed in June 2023
Reviewed: September 10, 2023
Alex
United States of AmericaThinnest/least soundproofed walls I've experienced in years. Breakfast is neither free/cheap nor particularly good even by hotel buffet standards.
Very nice and attentive staff, comfortable bed, great location
Stayed in September 2023
Reviewed: August 24, 2023
Jason
United States of AmericaThe fact that the we did not have a king bed option for our stay. I was told there was an option for a king bed, but since I booked with a third-party, they could not change the reservation. Not exactly sure why are using a third-party for reservations if you cannot alter them when you check in. Not sure who’s fault that is the hotel, allowing that, or the third party booking system.
We Did not eat breakfast at the hotel, I am not sure that it was actually offered It was a very clean hotel, and it was a good location in town
Stayed in August 2023
Reviewed: July 20, 2023
Stephanie
United States of AmericaTwo queen bed one of the beds the comforter had some stains, but other wise room was perfect
Location, value, and pool/hot tub were perfect
Stayed in July 2023
Reviewed: July 14, 2023
Kenneth
United States of AmericaThe only bad thing that happened was on July 13. We had to false fire alarms go off at 7 AM in the morning. Wasn’t a really good way to wake up.
Beautiful location
Stayed in July 2023
Reviewed: July 13, 2023
Pamela
United States of AmericaThe property listing indicated breakfast but breakfast was not included with the room price. Also, an additional $15 per day was charged which was not included in the room price and the staff could not explain the reason for the $15 daily charge. I messaged the property about the fee and asked for an explanation and requested a refund but did not receive any response. The property charged my credit card for $15 per day a total of $60 for four days without any explanation or any information on the property listing.
Location, room was clean
Stayed in July 2023
Reviewed: July 7, 2023
Tamala
United States of AmericaBreakfast wasn't included, for the $$$ of the room should have offered 3 complimentary meals.
Location was great for the event I was attending.
Stayed in June 2023
Reviewed: June 12, 2023
John
United States of Americapoor restaurant selection and high price. no complementary breakfast.
free laundry service. convenient location.
Stayed in June 2023
Reviewed: May 11, 2023
Jammuladinne
CanadaNo free breakfast
Stayed in May 2023
Reviewed: May 5, 2023
Alexis
United States of AmericaThe door from our room in our suite to the main living area was loud & squeaky, even after maintenance looked at it, and we requested extra towels and were told they were short on towels. They ran out of pool towels twice. Also, the valance over our bedroom window looked like it hadn't been dusted in a year.
The game room area for the kids was superb! Every hotel should have one! Breakfast was our 2nd favorite. The buffet gave lots of options! Last, the small town was great --- everything, from restaurants to the grocery store, were all within walking distance.
Stayed in May 2023
Reviewed: February 14, 2023
Barry
United States of AmericaThe icy front door area. The breakfast buffet wasn't very exciting and the offerings off the menu weren't much better.
Love the location.Right next door to the snowmobile tour company and right down the street from the park entrance. The game room with free pinball, fooseball,pacman,and a pool table was a nice surprise.Theres even an x- box and big screen for gaming.The Branch restaurant/ bar was a great place to watch the superbowl.The rooms were large and comfortable.The only thing that was a minus was the lack of snow removal which meant the entrance to the lobby was an icy- slippery zone. We will be back.
Stayed in February 2023
Reviewed: January 11, 2023
Meneses
United States of Americathe restaurant next to it… bad experience with bartender… not enough staff during breakfast
location and amenities
Stayed in January 2023
Reviewed: November 4, 2022
Clay
United States of AmericaExcellent place to stay & perfect location to enter the park! The restaurant attached was an excellent place to eat with excellent service.
Stayed in October 2022
Reviewed: October 12, 2022
Gray
United States of AmericaMaintenance of property leaves much to be desired hot tub was COLD with no staff on duty to rectify Door moldings damaged through out property Keriguig coffee maker defective in many rooms
Breakfast was outstanding Ecellent staff very professional!!! Extremely friendly
Stayed in October 2022
Reviewed: October 8, 2022
Anne
United KingdomNo housekeeping- again using covid as an excuse not to provide a basic service
good location and spacious room.
Stayed in October 2022
Reviewed: September 21, 2022
Wilbur
United States of AmericaThere were no bad experiences with this facility
availability of restaurant on site, discounts on meals and that kids under 12 ate free. The morning breakfast bar was exceptional and the servers were very friendly.
Stayed in August 2022
Reviewed: September 20, 2022
Larry
United States of AmericaWe were expecting the breakfast to be included in the price. The hotel gives you a 10% discount on the $18 breakfast buffet. That's not much.
Breakfast is located in the restaurant associated with the hotel.
Stayed in September 2022
Reviewed: September 13, 2022
Joey
United States of AmericaWish they would have had a complimentary breakfast. We already spent over $1300 for 3 nights. The food in restaurant was pricey and not that good.
We got a suite. The room was amazing.
Stayed in September 2022
Reviewed: August 16, 2022
William
United States of AmericaI was led to believe that there would be a breakfast buffet that I prepaid for. There was none. I will have to check my bill.
Stayed in August 2022
Reviewed: July 17, 2022
Kathy
United States of AmericaBreakfast price was ridiculous, poor noise insulation
Great location, clean, comfortable
Stayed in July 2022
Reviewed: July 1, 2022
Manoj
IndiaBreakfast could have been a little better.
Clean, no fuss, pet friendly
Stayed in June 2022
Reviewed: June 24, 2022
Mary
United States of AmericaNo complaints!
The location of the Hotel was perfect and close to the West entrance of Yellowstone Park. It was wonderful to have a good size refrigerator, microwave, and coffee maker. The room had plenty of drawer space and although the bathroom was small, a large double sink was just outside the bathroom door with a lot of counter space. The sitting area was spacious and gave us plenty of room to have our friends join us. It was great to have hot water/tea/coffee in the lobby area that was always stocked with choices.
Stayed in June 2022
Reviewed: June 24, 2022
Gerard
United States of AmericaA little too pricey
Location
Stayed in June 2022
Reviewed: June 17, 2022
Suzanne
United States of AmericaMy widow in our room was cracked on the outside and had a leak due to the horrible storm. It leaked all over our air conditioner and created a huge bubble. They advised us that they would fix/replace the window when we checked out. The window seal was disgustingly dirty.
I liked that the staff was so nice. I was very appreciative that we were able to do our laundry for free. I also love the beverage bar in the lobby.
Stayed in June 2022
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