Was surprised that parking and breakfast were extra given the higher room rates. Our windows opened to the atrium and the bar area there was loud at night.

Room was nice and the facility was quite posh. Staff were polite and helpful. Good location.

Stayed in April 2024

Can’t walk anywhere

Great facility

Stayed in April 2024

There has been a significant change concerning the parking. The hotel has outsourced the parking to a management company called PMC. Tonya Baker is the Guest service Manager who can only be reached by phone. Don’t expect a response when you call. We have been staying at this hotel for the last 5years and now they change the rules. There is now a $10.00 parking fee charged daily. When we checked into the hotel, The lady at the reception desk did not mention anything about the new rule. We parked our car as usual in their huge almost empty parking lot and checked in for the night. On the second day of our stay we received a notice on our car that said we had to register our car in their parking system. After checking with the front desk we were told that they did not handle parking and we needed to check with PMC . When I asked why this change was not explained to us when we arrived she simply shrugged her shoulders and said they no longer deal with the parking. The policy change happened in Dec. 2024 I had to pay $10.00 plus a $5.00 fee for not registering the day we arrived. Total with tax $ 16.54. Then the prompts asked how many more nights we were staying and then had to pay ahead for the remainder of the trip, $10.00 /day plus Tax.

The property is clean and the staff are friendly. This year coffee was provided in the lobby for guests each morning.

Stayed in March 2024

The carpet needs upgraded. I also didn't like that we had to pay for parking.

The staff was nice and the breakfast was a good deal.

Stayed in February 2024

Didn't like the charges for parking (that's new since HI days). Downstairs bar was somewhat limited. Bar couches were quite uncomfortable.

Breakfast was good. Staff were great! especially front desk. Rooms and shower were great. It's a very good location and hotel for an overnight stay, but it would be difficult to have a family group or business group there, but it probably wasn't designed for that.

Stayed in February 2024

There were no perks such as free parking or even free coffee in the lobby. Parking was about $10 a day and the parking lot was virtually empty. I found this to be rather annoying since I travel a lot on business and stay in hotels that have free parking And are less expensive than the Doubletree. Since I’m paying more for the room, I expected there to be some kind of perk and found this to be a little cheap on the hotels part.

The property was clean and relatively new. The facilities were nice.

Stayed in January 2024

The room window faced the patio inside

Location.

Stayed in December 2023

It should be understood that this hotel is at a big busy intersection and rooms facing traffic are noisy all day and night. Since it became Hilton, prices went up significantly.

This is convenient location for us, just depends on where you need to be. It has been updated since Hilton took over.

Stayed in October 2023

The shower did not drain well so water was pooling, kinda gross. Also, there was no restaurant and the bar was barely open. It was also odd that there was no water or water glasses in the room.

It was clean and the people were nice.

Stayed in October 2023

Not a lot room to hot, they were remodeling works everywhere.

Location was good. Prices on breakfast was way too high. Most places have a free breakfast they did not. $3.00 for a cup of coffee was easy to much.

Stayed in September 2023

Our room did have a noise, it sounded like a running faucet

It was good! Great location very large space

Stayed in September 2023

Water on the bathroom floor

Very good

Stayed in August 2023

Very loud air conditioning, incl. the loud sound of flowing coolant (woke up 3-4 times per night). Old carpets and worn surfaces. The place needs a renovation. Hotel restaurant not open every day. No other restaurant in walking distance.

Hotel was close to the office.

Stayed in August 2023

The air conditioner too loud

Nice lobby situated 7 minutes walk to chabad syngaouge so great for jewish people that keep shabat.

Stayed in July 2023

staff hospitabke

Stayed in June 2023

Free coffee would have been nice.

Just had coffee and fruit.

Stayed in June 2023

Hotel us not near anywhere walkable. Need a car or uber to local eats.

Price and size of room

Stayed in May 2023

mattress was uncomfortable, the decor looks like it hasn’t been updated in years, the side tables were scratched up, dust on furniture, the bathroom lacked proper lighting and made me feel like was in a place that wasn’t a hotel…more like someone’s house. it was just sad.

the outside was not bad.

Stayed in March 2023

loud ac and was charged a weird refundable fee.

good locations and comfortable. clean

Stayed in March 2023

Strong marijuana smoke in the hall. Some deferred maintenance.

Coffee and water service, staff was friendly, especially cleaning people.

Stayed in March 2023

When I wanted to use the pool it was very dirty.

Staff was very personable and very accommodating.

Stayed in March 2023

The WiFi disconnected all the time. It did not reconnect automatically. The coffee maker in the lobby was out of order. A Microwave has always been available upon request but this time the receptionist at the front desk said it was no longer an option. We stayed for 5 nights. We were not offered their signature cookies when we checked in this time. There was a small coffee maker in the room that we chose not to use.

The Hotel has a very convenient location for us when we visit Austin. There is always adequate parking. The rooms are super clean and well kept. The rooms are spacious and comfortable. They even provided an in room safe for belongings. There were plenty of outlets for our electronic devices. We will certainly stay here again when we visit relatives.

Stayed in January 2023

location

clean

Stayed in November 2022

No hot tub. Broken coffee maker. No microwave. No trashcan in the bathroom or vanity area. Several very long black hairs in the bathroom. The Night stand between the beds. Have rounded edges on it, so when you think you’re setting your something on the nightstand it falls off the edge bad design. The bed night/reading light had very bright lights.one light would light up the whole room.. The thermostat in the room was smarter than I was. My first night it would not go up, would not go down. And even when I put the fan on,it would not come on manually. $22 for a double crown and water I found to be excessive. The breakfast buffet for $18 had I’ve been power eating could’ve been a value but with a small amount of food that I ate it was not a value. Overall I would not stay at that location again.

Pretty facility

Stayed in October 2022