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  5. Reviews of Homewood Suites by Hilton Houston-Westchase

Reviews of Homewood Suites by Hilton Houston-Westchase This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

2424 Rogerdale Road, Westchase, Houston, TX 77042, United States of America

#137 of 434 hotels in Houston

Guests' Choice

Review Score

Based on 152 hotel reviews

8.1

Score breakdown

  • Cleanliness

    8.4

  • Comfort

    8.5

  • Location

    8.8

  • Facilities

    8.3

  • Staff

    8.6

  • Value for money

    8.4

  • Free WiFi

    8.3

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: March 21, 2024

    8.0
    Overall, still satisfied, the location was very convenient to where we went.
    • Leisure trip
    • Family with young children
    • Two-Bedroom Suite - Non-Smoking
    • Stayed 1 night

    elevator, too narrow and smells old

    Not too much choices, pancake is good

    Stayed in February 2024

  • Reviewed: March 11, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • One-Bedroom King Suite - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Location was a bit out of the way for us

    Very nice employees

    Stayed in March 2024

  • Reviewed: January 25, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Two-Bedroom Suite - Non-Smoking
    • Stayed 4 nights
    • Submitted from a mobile device

    I didn't like the fact that they served a paper sack breakfast. The location was not the best!

    The space, clean rooms, and quiet and the African American lady at the desk were very efficient. She called in another worker to replace one of the TV's! He was exceptionally nice also.

    Stayed in December 2023

  • Reviewed: December 4, 2023

    9.0
    Wonderful
    • Business trip
    • Solo traveler
    • One-Bedroom King Suite - Non-Smoking
    • Stayed 2 nights

    there was potato soup out one night; would have liked it if there had been a note indicating that it was loaded baked potato soup, which has bacon in it.

    The breakfast was meh. Good selection, but the eggs were dried out.

    Stayed in November 2023

  • Reviewed: October 24, 2023

    7.0
    My overall stay was great.
    • Solo traveler
    • One-Bedroom King Suite - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    The photos on the website shows a oven which my room had no oven just 2 top stove burners. Front desk did not respond to my request for a can opener. My overhead light in the bathroom was not working.  The photos on the website shows a oven which my room had no oven just a top stove burners

    The digital entry

    Stayed in October 2023

  • Reviewed: September 11, 2023

    7.0
    Great room horrible night staff
    • Leisure trip
    • Family with young children
    • Two-Bedroom Suite - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    We got there around 9:45pm and there was no one at the front desk to check us in until about 25-30 minutes later because she had left the property to run an errand which is completely unacceptable. Then she acted like I was an inconvenience and she was in a hurry. The water pressure was also non-existent in the showers.

    The room was very spacious and perfect for our family of 5! Breakfast was delicious but could've had more options.

    Stayed in September 2023

  • Reviewed: August 25, 2023

    8.0
    Great experience, good proximity to centre of interest within the area and good customer satisfactio
    • Business trip
    • Couple
    • One-Bedroom King Suite - Non-Smoking
    • Stayed 6 nights

    Cost consideration for already checked in guest for stay extension is poor

    Breakfast is excellent but monotonous. The location is great....

    Stayed in July 2023

  • Reviewed: August 6, 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • One-Bedroom King Suite - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    It could be a bit cleaner (especially carpet). Swimming pool was not clean

    Location, breakfast and staff

    Stayed in July 2023

  • Reviewed: July 17, 2023

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Two-Bedroom Suite - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The breakfast was trash

    They room was a great size loved that my kids was on one side and I was on one side

    Stayed in July 2023

  • Reviewed: July 10, 2023

    7.0
    If I knew the price went higher than I have booked I definitely would not be staying.
    • Leisure trip
    • Couple
    • One-Bedroom King Suite - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    It was charged a little more than the price of that reservation which I was known.

    It was ok

    Stayed in July 2023

  • Reviewed: May 8, 2023

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Queen Suite with Tub - Mobility Access/Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Parking lot is dark. Bathroom has funky layout

    Room clean, comfy bed

    Stayed in May 2023

  • Reviewed: April 24, 2023

    9.0
    Comfortable stay (great A/C) and friendly staff!
    • Leisure trip
    • Family with young children
    • One-Bedroom King Suite - Non-Smoking
    • Stayed 1 night

    Delila (I believe it was or something close) at the front desk was wonderful! She checked for me to see if they had a room available for early check-in and at first there were none but she checked again and one had just come available so she got us in. Upon checkout, I realized I'd left my phone in the room and again Delila assisted me in retrieving it.

    Stayed in April 2023

  • Reviewed: February 27, 2023

    7.0
    I had a nice stay.
    • Leisure trip
    • Couple
    • One-Bedroom King Suite - Non-Smoking
    • Stayed 1 night

    did not like to see Mildew in the bathroom. and the hallways were extremely hot. The property can use some renovations, the breakfast was not to good.

    I liked the location and the staff was pleasant.

    Stayed in February 2023

  • Reviewed: January 13, 2023

    9.0
    it is good and I recommend it
    • Business trip
    • Solo traveler
    • One-Bedroom King Suite - Non-Smoking
    • Stayed 4 nights
    • Submitted from a mobile device

    room charge a little high

    location, Good staff, breakfast arrangement

    Stayed in January 2023

  • Reviewed: December 30, 2022

    8.0
    overall is good to choice
    • Business trip
    • Solo traveler
    • One-Bedroom King Suite - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    breakfast is options are limited

    location is good. a lot of facilities are around you and you reach them by walking such as markets , cafes, restaurants, cel phone shop nice staff

    Stayed in December 2022

  • Reviewed: September 21, 2022

    9.0
    Great staff , Peaceful location and good breakfast 💕💕
    • Leisure trip
    • Family with young children
    • One-Bedroom King Suite - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The pool needs upgrade .

    I like the staffs , food and the locations .

    Stayed in August 2022

  • Reviewed: August 6, 2022

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • One-Bedroom King Suite - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Elevator feels shaky and old. Needs updating n servicing.

    Great breakfast. Nice room

    Stayed in July 2022

  • Reviewed: May 20, 2022

    9.0
    More bang for your buck! Clean, safe, and comfortable. Breakfast buffet and staff are excellent!
    • Leisure trip
    • Family with young children
    • Two-Bedroom Suite - Non-Smoking
    • Stayed 2 nights

    Parking can be a little tight when hotel is full but it's manageable.

    Breakfast was excellent! They have buffet set up by 7am, biscuits and gravy, bacon, sausage, eggs, waffles, hash browns, muffins, cereals and fresh fruits. Coffee is available all day, but they also have milk and orange juice/apple juice for breakfast. Two separate bedrooms with sofa bed in the living room accommodates everyone, a full kitchen and full-size refrigerator was really nice for late night snacks. Proximity to shopping and restaurants is a plus too.

    Stayed in April 2022

  • Reviewed: April 26, 2022

    9.0
    Wonderful
    • Business trip
    • Family with young children
    • One-Bedroom King Suite - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    the room we booked was a 1 bedroom suite which included a bedroom with king bed, living area with sofa bed and fully furnished kitchen along with dining area. it was perfectly suited to our needs.

    Stayed in April 2022

  • Reviewed: March 11, 2022

    7.0
    staff was friendly room was clean and definitely set up for a multi night stay with a kitchenette in it.
    • Leisure trip
    • Couple
    • One-Bedroom King Suite - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    it looked tired and outdated.

    close to highway

    Stayed in February 2022

  • Reviewed: February 14, 2022

    8.0
    Great!!
    • Leisure trip
    • Couple
    • One-Bedroom King Suite - Non-Smoking
    • Stayed 1 night

    Please update your appliances but its neat and clean.

    Its quiet and clean!! A great places for children's pool parties because the pool and hot tub is indoors.

    Stayed in February 2022

  • Reviewed: November 15, 2021

    8.0
    Dissapointing.
    • Leisure trip
    • Couple
    • One-Bedroom King Suite - Non-Smoking
    • Stayed 5 nights

    The last 2 days there were a very poor breakfast, and the manager argued that the problem was a missing person and broken equipment in the "kitchen" so we had to go somewhere else to have it. The rude manager not even express an apologies for the situation, as we were responsible for it. I think it is better not offer breakfast at all and express it on arrival, so you know exactly what to expect.

    Excelent Location within the area

    Stayed in November 2021

  • Reviewed: November 12, 2021

    9.0
    It was great.
    • Leisure trip
    • Family with young children
    • One-Bedroom King Suite - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    For the most part everything was good 👍🏾

    The location was great the breakfast could have have been better.

    Stayed in November 2021

  • Reviewed: August 30, 2021

    9.0
    Family
    • Leisure trip
    • Family with young children
    • One-Bedroom King Suite - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing

    Everything

    Stayed in July 2021

Showing 1 - 25

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