371 13th St, Oakland, 94612, United States
#31 of 48 hotels in Oakland
Guests' ChoiceBased on 491 hotel reviews
6.9Cleanliness
7.6
Comfort
7.6
Location
7.5
Facilities
7.2
Staff
7.9
Value for money
7.2
Free WiFi
7.0
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End of dialog contentReviewed: 20 April 2024
Ivan
CroatiaBedroom and the bed way too small
Helpfull staff. Bathroom was spacious. Breakfast adequate at best
Stayed in April 2024
Reviewed: 27 February 2024
Kevin
United StatesThe walls are a little thin so you could hear doors slam and TVs in other rooms
The property is close to the Bart, friendly and attentive staff
Stayed in February 2024
Reviewed: 8 February 2024
Hollaway
United StatesSlow elevator
Location to downtown
Stayed in February 2024
Reviewed: 13 January 2024
Elizabeth
United StatesNo amenities. The heater was up high remote didn't work. Had to climb. My room was super duper small.
They had breakfast. Television. Indian restaurant downstairs. Hotel is close to a lot of restaurants nearby. Near Lake Merritt. Bed was comfortable.
Stayed in January 2024
Reviewed: 6 January 2024
Steven
United StatesNo mini fridge and ice machine was broken. Room was tiny.
Friendly staff
Stayed in January 2024
Reviewed: 13 December 2023
Morin
United StatesCigarette smell
Good location downtown, close to restaurants and music venues.
Stayed in November 2023
Reviewed: 21 November 2023
Nicholas
United StatesSmall and outdated rooms not to bad. Also didn't have the room I originally booked but were very nice about and took care of the price difference quick.
Staff and location were great.
Stayed in November 2023
Reviewed: 30 October 2023
Deanne
United StatesIn our room you have cable /Roku. We couldn’t get the Roku advertising off our screen ? That was irritating. . I know we could have called front desk but we just wanted to relax after a long drive .
It has upgraded since the last time we stayed there . You now can park your car in Next to the hotel itself. Which is nice.
Stayed in October 2023
Reviewed: 16 October 2023
Eloves
AustraliaThe bed and room are small, and some are badly laid out so that there's not even room to open a suitcase or two. In one room I stayed in the air conditioner was so loud I couldn't hear much over it. The lift is extremely slow. The room key cards seem to demagnitise daily and sometimes more. Everything seems a little bit run down.
The staff here really try to accommodate you. There are rooms with microwaves and fridges, which is helpful. The quality of the bathrooms varies but they're of a decent size. The location is a very convenient walk to the BART.
Stayed in October 2023
Reviewed: 10 October 2023
José
BrazilRoom and building are a bit old. The elevator is rather slow and small. And the carpet is a bit old and so the rooms aren't terribly clean, but not to a terrible extent.
Breakfast was fine, tea and coffee available through the day, more or less. Greatly positioned near BART and bus stops. And next to some restaurants and wallgreens.
Stayed in October 2023
Reviewed: 9 October 2023
Hemant
United StatesLocation is horrible. Rooms are very small and rooms don’t have a window facing outside.
Inside of the property was very clean. Room was very clean
Stayed in October 2023
Reviewed: 1 October 2023
Çakar
TurkeyHavent breakfeast
Stayed in September 2023
Reviewed: 28 September 2023
Justin
United StatesThe entry door was jammed, had to really tug to get in. Not a great introduction given the reputation of the area. Breakfast was underwhelming. They ran out of milk and never replaced it for at least the next two days. It wasn't the worst spread ever, but it wasn't great either. The window looked out onto a different window for a room around the corner. Didn't bother me, but don't expect a view.
Friendly staff. Proximity to public transportation. Small room, no wasted space. Wouldn't be good for more than a couple, kids would not like
Stayed in September 2023
Reviewed: 16 September 2023
Glenn
United StatesParking area very sketchy, lots of broken glass
Close to ballpark
Stayed in August 2023
Reviewed: 10 September 2023
Jennifer
United StatesRoom 201 is noisy and the shower was not working it’s spluttering . It would have been perfect if not for that .but my room was perfect 312 .
Great
Stayed in September 2023
Reviewed: 20 August 2023
Sergio
United StatesThe location Parking area is not secure vehicles get windows broken into it’s not secure can’t sleep comfortably without thinking if your car will be broken into , cars get vandalized.
The staff front desk attendant very professional that’d friendly .
Stayed in August 2023
Reviewed: 19 August 2023
Caroline
NetherlandsBreakfast wasn't well supplied: on both mornings there was no fruit, and on the second morning they were also out of yogurt. The pancake machine just stood there: it didnt work. The bread toaster worked, but they forgot to pull something out of the machine so all the bread kept stuck
The beds were comfortabel and the bathroon was very big. The hotel is situated very close to a subway station
Stayed in August 2023
Reviewed: 15 August 2023
Peter
NetherlandsBreakfast looks good at first but was quite a let down. Pancake machine doesn’t work and when you come in late, there is a big chance that some stuff isn’t available anymore
An actual silent room, which is unique in USA. Also great housekeeping.
Stayed in August 2023
Reviewed: 13 August 2023
Tina
United KingdomRoom was very stuffy as aircon wasn't the best and the window were pretty small.
The location was great considering just down the street you will be met with Chinatown.
Stayed in August 2023
Reviewed: 11 August 2023
Robin
United StatesOur room was very small and dark. The only window was right next to a brick wall.
The location and the breakfast were good.
Stayed in July 2023
Reviewed: 8 August 2023
Ketino
United StatesOur room did not have proper window
Stayed in August 2023
Reviewed: 2 August 2023
Anne
United StatesThe location for me was ideal and the parking price was great. I was grateful that breakfast was included.
Stayed in July 2023
Reviewed: 1 August 2023
Elizaberh
United StatesThe people hanging right outside the hotel entrance. The constant noise from the adjoining room until 4:48am when I finally knocked on the door. If I had known it was an adjoining room, I would not have booked it.
Location very convenient. Price was good. Breakfast was good.
Stayed in July 2023
Reviewed: 30 July 2023
Mazhar
United StatesOur car got broken into just across the street from the hotel.
The staff were very nice.
Stayed in July 2023
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