Skip to main content
  1. Hotel reviews homepage
  2. USA hotel reviews
  3. Kentucky hotel reviews
  4. Louisville hotel reviews
  5. Reviews of Extended Stay America Suites - Louisville - Alliant Avenue

Reviews of Extended Stay America Suites - Louisville - Alliant Avenue This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

1650 Alliant Avenue, Louisville, KY 40299, United States of America

#114 of 145 hotels in Louisville

Guests' Choice

Review Score

Based on 87 hotel reviews

7.0

Score breakdown

  • Cleanliness

    7.5

  • Comfort

    7.7

  • Location

    8.4

  • Facilities

    7.2

  • Staff

    8.5

  • Value for money

    7.5

  • Free WiFi

    6.9

Verified guest reviews from real Bookers

Real Bookers. Real stays. Real opinions.

Read more– opens a dialog box
Write a Review

Showing 1 - 25

  • Reviewed: April 13, 2024

    8.0
    Very Good
    • Business trip
    • Couple
    • Deluxe Studio with 1 Queen Bed - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    There was no guest restroom near lobby. Breakfast options were minimum. Water dispenser was not available anywhere in premises.

    The room was clean and comfortable. The staff was very cooperative and humble. They allowed us early check-in, and all the formalities were completed seamlessly.

    Stayed in April 2024

  • Reviewed: March 21, 2024

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Deluxe Studio with Two Double Beds - Non-Smoking
    • Stayed 4 nights
    • Submitted from a mobile device

    We found a piece of something under the sofa bed, but we notified the front desk, and the room was cleaned. The hotel seems to be outdated.

    The front desk staff were excellent! Beds were comfortable, and the room had enough space for the kids to play.

    Stayed in March 2024

  • Reviewed: October 24, 2023

    8.0
    Very Good
    • Business trip
    • Solo traveler
    • Deluxe Studio with Two Double Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    The rooms could be updated! But other than that, nice hotel, close to all restaurants!

    Stayed in October 2023

  • Reviewed: October 21, 2023

    6.0
    Overall an ok experience for the proc.
    • Business trip
    • Family with young children
    • Deluxe Studio with 1 Queen Bed - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Outdated, no breakfast bar. I am not a fan of grab and go. Workout room inaccessible, no ice machine. Rooms not really clean especially pull out couches and bathrooms. Most of the electrical outlets don't hold plugs due to worn out. Electrical hazard.

    I liked the staff. Very friendly and prompt. Also the GM was very understanding..

    Stayed in October 2023

  • Reviewed: August 13, 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Deluxe Studio with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The room smelled like a dog

    Very spacious

    Stayed in August 2023

  • Reviewed: May 9, 2023

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Deluxe Studio with 1 Queen Bed - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    very clean

    Stayed in May 2023

  • Reviewed: April 28, 2023

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Deluxe Studio with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The customer service was amazing!

    Stayed in February 2023

  • Reviewed: August 12, 2022

    8.0
    the people working here was great .. but they need to replace the countertop
    • Leisure trip
    • Travelers with friends
    • Deluxe Studio with 1 Queen Bed - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    the countertop was bent so bad you was scared to use it .. and I was cooking for a wedding …

    the people were great that works there … the property was kept nice looking and clean ..

    Stayed in July 2022

  • Reviewed: July 18, 2022

    7.0
    Good
    • Leisure trip
    • Travelers with friends
    • Deluxe Studio with 1 Queen Bed - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Rooms could of been cleaner exceptionally around stove eyes.

    Was there with a group for my wedding. The staff max jade loleta and Tyler went above to make sure we were comfortable and happy. Want to give them recognition for it.

    Stayed in July 2022

  • Reviewed: November 29, 2021

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Deluxe Studio with 1 Queen Bed - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    We had some roaches, hallways and stairwells were dirty. Dog waste bins were overflowing.

    Staff was super friendly and professional.

    Stayed in November 2021

  • Reviewed: June 15, 2021

    6.0
    could use some improvement
    • Leisure trip
    • Solo traveler
    • Deluxe Studio with 1 Queen Bed - Non-Smoking
    • Stayed 4 nights
    • Submitted from a mobile device

    the front door would be locked at night and the key card for it doesnt work. luckily the side doors worked. when i used the phone next to the door when they were locked the lady on the other end hung up on me my room smelled like a wet smoker/moldy smoker all the time shower was slightly broken like it needs to be resealed or tightened. made the water pressure almost non-existent. shower wasnt cleaned throughly as there was an old soap bar and some hair on top (see photos) and in one kitchen cabinet there were dozens of grocery bags and car cables.

    the guy with a braid/pony tail at the front desk was super nice bed/sheets seemed clean great location next to a lot of food options and a sams club. safe/secure building

    Stayed in June 2021

  • Reviewed: April 29, 2021

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • One Bedroom Suite with 1 Queen Bed - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    It’s dated and the carpet in the hallway has a smell. It needs cleaning or replacing.

    The rooms need color to brighten the rooms but It was very clean. That’s very important.

    Stayed in April 2021

  • Reviewed: April 4, 2024

    10
    A great stay.
    • Leisure trip
    • Family with young children
    • Deluxe Studio with 1 Queen Bed - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Everything was perfect. We may stay here again if we return.

    I really enjoyed my stay at Extended Stay America Suites. Everything was very impressively clean and beautiful. My bed and couch were comfortable and it's in a very nice area, so I felt safe. It's close to interstate and it was an easy off-on for my trip. Everything was perfect but something that others need to know is that there were no pots, pans, bowls, plates, silverware in the kitchen, so you will need to bring your own. We did use the microwave and the refrigerator is a large one and we used it also. If we ever come back through this way we will probably stay here again.

    Stayed in April 2024

  • Reviewed: March 11, 2024

    4.0
    Front desk lady on midnights was extremely rude and would not check us in. Didn't get in our room for two hours.
    • Leisure trip
    • Family with young children
    • One Bedroom Suite with 1 Queen Bed - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    Extremely outdated, air vents had thick dust in them, room hadn't been cleaned thoroughly (i.e. crumbs in the microwave, on the nightstand, carpet not vacuumed, towels look dirty)

    Location

    Stayed in March 2024

  • Reviewed: February 27, 2024

    2.0
    Very disappointed, will never go back
    • Leisure trip
    • Family with young children
    • One Bedroom Suite with 1 Queen Bed - Non-Smoking
    • Stayed 4 nights
    • Submitted from a mobile device

    Staff parked in handicapped spaces without placards. Did not get a decent nights sleep, all 4 nights due to guest(s) above us stomping so bad that it shook our bathroom door. Called front desk to complain 5 times but it still continued. The worse hotel stay I have ever had

    Nothing

    Stayed in February 2024

  • Reviewed: December 7, 2023

    3.0
    The guy that checked us in was extremely nice very sweet guy! The room we had was okay, it was my husband, our two boys,
    • Leisure trip
    • Family with young children
    • Deluxe Studio with Two Double Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    N/A

    Clean property and I like that it is pet friendly.

    Stayed in December 2023

  • Reviewed: December 3, 2023

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • One Bedroom Suite with 1 Queen Bed - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    No dishes

    The quiet at home feel

    Stayed in November 2023

  • Reviewed: November 27, 2023

    10
    Exceptional
    • Leisure trip
    • Solo traveler
    • One Bedroom Suite with 1 Queen Bed - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    No dishes or dishes soap I'm room

    Clean and comfortable

    Stayed in November 2023

  • Reviewed: November 2, 2023

    10
    Great
    • Leisure trip
    • Solo traveler
    • Deluxe Studio with 1 Queen Bed - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Breakfast was nice, offering coffee, breakfast bars, oatmeal, and muffins. I would like to have had more options with healthy protein choices such as meat/eggs/yogurt etc.

    Check-In was pleasant and comfortable. The price and availability of a last minute rental was great.

    Stayed in November 2023

  • Reviewed: October 26, 2023

    1.0
    I will never book with this hotel ever again
    • Business trip
    • Couple
    • Deluxe Studio with 1 Queen Bed - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The hotel clerk at the front desk told me that she did not know how to work the computer. She made me double pay, after I explained that I booked through the booking app. She was also rude and obnoxious with the booking customer service agent as well.

    Absolutely nothing.

    Stayed in October 2023

  • Reviewed: September 18, 2023

    4.0
    Nice location with subpar performance from staff and room
    • Leisure trip
    • Couple
    • Deluxe Studio with 1 Queen Bed - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Hardly functional shower/tub Never received dishes for use during stay Cleanliness of room/floors/tub

    Location

    Stayed in September 2023

  • Reviewed: September 8, 2023

    10
    Loved it , everyone was so nice and accommodating!
    • Family with young children
    • Deluxe Studio with 1 Queen Bed - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Everything!

    Stayed in September 2023

  • Reviewed: June 16, 2023

    3.0
    terrible place to stay, absolutely terrible
    • Leisure trip
    • Family with young children
    • Deluxe Studio with Two Double Beds - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    dark in room even when all lights on, 1 light flickering & staff tried to fix but couldn't so couldn't use that 1, too hot or too cold all the time no matter unit adjustment, constant rumble and floor moving badly in kitchen made us feel dizzy standing there, refinishing in bathroom sink and tub chipping off making it seem unclean, crumbs in both beds when covers first pulled back, were there 3 days & entire 2nd floor we were on stunk so badly it seeped into our clothes so we smelled like that too everywhere we went, office chair pulled up to kitchen counter too dirty to sit in. just overall a very depressing place to stay and won't stay there or any extended stay ever again. also, vending machine took our money and staff refused to reimburse us.

    most of the staff were friendly and helpful

    Stayed in June 2023

  • Reviewed: June 11, 2023

    10
    absolutely wonderful
    • Business trip
    • Solo traveler
    • Deluxe Studio with 1 Queen Bed - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    not a thing

    clean nice staff

    Stayed in June 2023

Showing 1 - 25

We Price Match
We Price Match
Low rates • No booking fees • Find something cheaper? We'll refund the difference!

Guests also reviewed these properties: