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  5. Reviews of Gateway Hotel & Suites, Ascend Hotel Collection

Reviews of Gateway Hotel & Suites, Ascend Hotel Collection This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

11 N. Baltimore Avenue, Ocean City, MD 21842, United States of America

#9 of 115 hotels in Ocean City

Guests' Choice

Review Score

Based on 601 hotel reviews

8.7

Score breakdown

  • Cleanliness

    9.0

  • Comfort

    9.0

  • Location

    9.3

  • Facilities

    8.8

  • Staff

    9.4

  • Value for money

    8.4

  • Free WiFi

    8.1

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: November 1, 2023

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • King Room - Non-Smoking
    • Stayed 1 night

    Very nice clean room

    Stayed in October 2023

  • Reviewed: October 29, 2023

    10
    Would recommend.
    • Leisure trip
    • Family with young children
    • King Room - Non-Smoking
    • Stayed 1 night

    Liked it all. Thank you.

    Went for running festival. Convenient location. Very nice staff. Room was clean.

    Stayed in October 2023

  • Reviewed: October 23, 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    AC unit wasn't working properly

    Staff is always friendly and helpful.

    Stayed in October 2023

  • Reviewed: October 18, 2023

    9.0
    Easily one of the best facilities downtown. And I can’t say enough about the staff, especially Carole.
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 4 nights
    • Submitted from a mobile device

    Parking is a little tight.

    The staff was amazing. The room was clean and the location is great.

    Stayed in October 2023

  • Reviewed: October 9, 2023

    8.0
    Very Good
    • Leisure trip
    • Couple
    • King Room with Partial Sea View - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    The smell of pot in the hallways

    The location

    Stayed in October 2023

  • Reviewed: September 30, 2023

    10
    Amazing everything
    • Leisure trip
    • Couple
    • King Room with Partial Sea View - Non-Smoking
    • Stayed 6 nights
    • Submitted from a mobile device

    N/A

    Everything the location, staff, room , we will be staying here again

    Stayed in September 2023

  • Reviewed: September 24, 2023

    10
    awesome place and location
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 3 nights

    always stay here, carole is awesome, great location just 1block off of the boardwalk, highly rec. this place to all my family and friends, will be back next year thanks again love this place

    Stayed in September 2023

  • Reviewed: September 16, 2023

    10
    It was wonderful stay. I’ll comeback again on my next trip. I would like to extend my appreciation to the wonderful staf
    • Leisure trip
    • Solo traveler
    • King Room - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    I love all of it- there is nothing I don’t like.

    Staff members are super nice and friendly

    Stayed in September 2023

  • Reviewed: September 15, 2023

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • King Room with Partial Sea View - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Parking Stinks

    The Staff. The Front Desk Clerk has been there 10 years and was most helpful.

    Stayed in September 2023

  • Reviewed: September 5, 2023

    9.0
    Good experience and will definitely come back again
    • Leisure trip
    • Family with young children
    • King Room with Partial Sea View - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    Nothing

    Quiet and very friendly staff

    Stayed in September 2023

  • Reviewed: September 5, 2023

    8.0
    very enjoyable
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 4 nights

    beds and shower pressure

    we enjoy going to gateway hotel,this was our 2nd year and the staff is friendly and helpful,especiallly Carol;the beds were a little less comfortable this year but overall a great experience!! LR

    Stayed in September 2023

  • Reviewed: September 4, 2023

    9.0
    Wonderful
    • Family with young children
    • King Room - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Small pool

    Close to every activity

    Stayed in August 2023

  • Reviewed: September 4, 2023

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    The only complaints we had were that the mattress was not very comfortable and we had problems getting the door to our room to open but not enough to get staff involved.

    The location and the staff were great. Walking distance to the boardwalk and other attractions. Will definitely stay here again.

    Stayed in September 2023

  • Reviewed: August 29, 2023

    10
    Wonderful place!
    • Leisure trip
    • Couple
    • King Room with Partial Sea View - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    The only downside is the parking lot is extremely tight.

    It was clean and the staff was very friendly. It was also a great location. I will definitely stay here again.

    Stayed in August 2023

  • Reviewed: August 28, 2023

    9.0
    Great place in a great location!
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Very clean and staff was very friendly. Love that it was close to everywhere! Really enjoyed the water with lemons in lobby!

    Stayed in August 2023

  • Reviewed: August 28, 2023

    9.0
    Simply amazing
    • Leisure trip
    • Family with young children
    • King Suite - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Balcony was very small for our room.

    Staff was amazing, area was easy access to the boardwalk, room was nice and comfy for a family of three.

    Stayed in August 2023

  • Reviewed: August 28, 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    It was clean and staffs were respectful

    Stayed in August 2023

  • Reviewed: August 28, 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Good staff Good place

    Good place Clean

    Stayed in August 2023

  • Reviewed: August 28, 2023

    9.0
    Love the modern bathroom, the bed was so comfortable, the location was perfect.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    The pool water was green, wish there was a hot tub.

    It is so clean, the location is so close to the beach, free parking is great and not too expensive.

    Stayed in August 2023

  • Reviewed: August 28, 2023

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    The parking is very tight for almost every vehicle except a compact car. Very difficult to maneuver a SUV.

    The location, comfortable beds, cleanness of the entire property

    Stayed in August 2023

  • Reviewed: August 24, 2023

    9.0
    It was overall a very nice stay.
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    Tight parking spots and unaccommodating staff- Booking.com has our King Standard Room listed with a microwave but our room didn’t have one (it is a must for us when we travel). We were told that only the Suites have them. They told us that they’ll get one placed in our room but they never did and didn’t even bother calling us back for a follow up. My husband opted not to push for it. However, Booking.com should fix this misleading mistake on your site. Dangerous crosswalk- be very careful when crossing the street heading to and from the boardwalk. Very few cars give in to pedestrians. There’s no traffic light where the crosswalk is so there’s no safety there. You have to gauge the traffic flow on Baltimore and it is a busy street.

    Clean, comfortable bed, good water pressure and very close to the boardwalk and amusement area.

    Stayed in August 2023

  • Reviewed: August 17, 2023

    10
    Love the gathering room and how all rooms have access to patios
    • Leisure trip
    • Family with young children
    • King Room - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Parking spots are tiny and big cars purposely take 2 spots.

    Great staff at a clean hotel

    Stayed in August 2023

  • Reviewed: August 16, 2023

    10
    Wonderful
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Nice location

    Cleanliness

    Stayed in August 2023

  • Reviewed: August 14, 2023

    9.0
    Great staff, very clean and accommodating, in a great location!
    • Leisure trip
    • Family with young children
    • King Room - Non-Smoking
    • Stayed 5 nights

    The ONLY thing I don't like about the facilities, is the parking lot in back. The spots are too close together and you often have to slowly pull in and out several times to park, or get out of your space.

    This was our second year in a row staying here. My son and I have been driving down from Buffalo, NY to OC Maryland for 3 years now. The staff is amazing! The facilities are so clean, and the location is great!

    Stayed in August 2023

Showing 1 - 25

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