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  5. Reviews of Extended Stay America Select Suites - Rockford - State Street

Reviews of Extended Stay America Select Suites - Rockford - State Street 2 stars

747 North Bell School Road, Rockford, IL 61107, United States

#12 of 29 hotels in Rockford

Guests' Choice

Review score

Based on 71 hotel reviews

7.9

Score breakdown

  • Cleanliness

    8.4

  • Comfort

    8.3

  • Location

    8.7

  • Facilities

    8.1

  • Staff

    8.5

  • Value for money

    8.2

  • Free WiFi

    7.9

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Showing 1 – 25

  • Reviewed: 27 December 2023

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Deluxe Studio with 2 Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    No pool.

    The front desk person was very nice., and the place was nice and clean. I like the location .

    Stayed in December 2023

  • Reviewed: 30 June 2023

    9.0
    Superb
    • Leisure trip
    • Couple
    • Queen Studio - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Breakfast offerings were very limited.

    Stayed in June 2023

  • Reviewed: 16 June 2023

    9.0
    Convenient and comfortable
    • Leisure trip
    • Family with young children
    • Deluxe Studio with 1 Queen Bed - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    There was nothing wrong with anything

    Good breakfast and location meet my needs

    Stayed in June 2023

  • Reviewed: 18 July 2022

    8.0
    Extended stay for a day.
    • Leisure trip
    • Family with young children
    • Queen Studio - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Needed more plug in's by the bed for cell phones, c-pap. Bath toilet looked like it hasn't been cleaned. Breakfast was a disappointment. We had read reviews that said there was a hot breakfast. Breakfast consists of granola bars, muffins or oatmeal that you can make in your room.

    Nice room, comfortable. This room had a single bed. Bed was comfortable and nice pillows.

    Stayed in July 2022

  • Reviewed: 1 June 2022

    8.0
    serve its purpose.
    • Solo traveller
    • Queen Studio - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    not enough electrical outlets

    cleanliness

    Stayed in May 2022

  • Reviewed: 22 May 2022

    7.0
    Good
    • Business trip
    • Solo traveller
    • Queen Studio - Non-Smoking
    • Stayed 1 night

    The free "breakfast" is only some pickup buffer and closes early for being on the weekend.........

    The room is big, enough parking, the bed is comfortable. In generally fully ok for a stay.

    Stayed in May 2022

  • Reviewed: 7 February 2022

    7.0
    Good
    • Business trip
    • Solo traveller
    • Queen Studio - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Needs updates

    Zach Lange was Awesome!

    Stayed in February 2022

  • Reviewed: 25 July 2021

    8.0
    Very clean! Would stay again!
    • Leisure trip
    • Family with young children
    • Deluxe Studio with 1 Queen Bed - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    They have coin operated washers and dryers but do not have a change machine and the gentleman at the front desk said he was unable to give change. That was the only issue we had which really wasn’t even an issue..more of an inconvenience.

    The kitchen had a full size fridge, stove/oven, dishwasher and sink which was very convenient! They provide dishes up front if needed as well. Room was very clean aside from the fridge having someone’s drink still in there.

    Stayed in July 2021

  • Reviewed: 7 July 2021

    9.0
    Superb
    • Business trip
    • Solo traveller
    • Deluxe Studio with 1 Queen Bed - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Could not find a parking spot due to construction , had to walk around the building.

    Close to work, quiet

    Stayed in June 2021

  • Reviewed: 22 June 2021

    7.0
    Location was good for me and I slept very well. Room was quiet and Wi-Fi worked well. Thank you.
    • Leisure trip
    • Solo traveller
    • Queen Studio - Non-Smoking
    • Stayed 1 night

    Overflowing garbage cans and people hanging out on the North side doorway - not sure why. Trash all over the sidewalk/driveway. People "hanging out" at North doorway was a little concerning - perhaps a security camera is needed? I parked behind the building where I could keep an eye on my car but to access it I had to walk through the trash and groups of seedy smoking people hanging around. "Breakfast" listed on website but not offered or available - update your website.

    Room was clean and well maintained. No carpeting in the room - which I liked - much easier to keep clean. Room was quiet - no noise from any neighbors or hallway which I really appreciated. Elevator was a plus. Front desk clerks very friendly and helpful.

    Stayed in June 2021

  • Reviewed: 24 May 2021

    9.0
    Superb
    • Business trip
    • Solo traveller
    • Deluxe Studio with 1 Queen Bed - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The room I was in was very clean I was surprised to see a full stove in there so that eliminated me from keep buying restaurant food so that was a plus. It was nice and quiet. Judy at the front desk was the sweetest she had great hospitality I will be back in 2wks and I will be staying there again

    Stayed in May 2021

  • Reviewed: 5 May 2021

    8.0
    Very good
    • Family with young children
    • Deluxe Studio with 2 Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    The lady that worked the front desk was great at check in. It really meet the needs of the 6 family members.

    Stayed in May 2021

  • Reviewed: 29 December 2023

    5.0
    We won't be staying here again.
    • Leisure trip
    • Couple
    • Queen Studio - Non-Smoking
    • Stayed 1 night

    The only amenities were toilet paper and 2 thin bath towels and washcloths and a bar of soap. there was no coffee maker in the room or complementary coffee in the lobby. The desk clerk told us the property had changed to guests having to buy kits with dishes, etc.

    The room and bathroom were clean. The staff was friendly and apologetic that they had changed to a different format that did not include coffee, breakfast, dishes or coffee maker in the room.

    Stayed in December 2023

  • Reviewed: 30 October 2023

    10
    Highly recommended-Perfect rating
    • Leisure trip
    • Couple
    • Deluxe Studio with 1 Queen Bed - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    I loved everything about the hotel, the area was perfect, different varieties of restaurants, I loved cherry vale mall and other attractions.

    This was the only available hotel at last minute and I was able to reserve a room, the check in was very quick, my stay was perfect-the room was very cozy and comfortable, the staff was nice and I love the kitchen that was included although I didn’t cook! Will stay again once the new hotel is built! Highly recommended!

    Stayed in October 2023

  • Reviewed: 3 October 2023

    10
    It was good and no issues.
    • Leisure trip
    • Couple
    • Deluxe Studio with 1 Queen Bed - Non-Smoking
    • Stayed 1 night

    No breakfast.

    The location. The room was decent sized and clean and the staff was friendly.

    Stayed in October 2023

  • Reviewed: 3 October 2023

    4.0
    I won't be back. A shame, for it is the closest accommodation establishment to Midway Village Museum
    • Leisure trip
    • Solo traveller
    • Queen Studio - Non-Smoking
    • Stayed 4 nights

    I arrived and found no coffee maker and not a pot nor pan to cook with in what is supposed to be a fully equipped kitchen. An equipped kitchen is the main reason I choose this type of accommodation. They had no offering of coffee in the lobby and not so much as a box of Captain Crunch to eat for breakfast. I complained the lack of utensils. I was told they were transitioning. "Transitioning," from to what? The next afternoon, after stressing my displeasure, they brought a coffee maker and cooking utensils to my room gratis. (They now charge for these extras.) This softened the sting for I could have stayed in in a less expensive place that served breakfast and have a coffee makers in the rooms.

    Stayed in October 2023

  • Reviewed: 28 September 2023

    10
    Perfect option for an area stay for a group. Great kitchen facilities and perfect location
    • Group
    • Deluxe Studio with 2 Queen Beds - Non-Smoking
    • Stayed 4 nights
    • Submitted via mobile

    Breakfast could be a bit improved

    Great location. Very nice and helpful staff. Perfect room for more than 2 people

    Stayed in September 2023

  • Reviewed: 19 November 2022

    5.0
    This stay was economical and the rooms are spacious, but the property feels old and outdated
    • Leisure trip
    • Group
    • Queen Studio - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The property is in need of updating. The rooms feel old and outdated. They will give you anything you want for the kitchen at the desk, but they aren’t stocked with anything - not even a coffee maker and cups.

    The rooms were spacious and the bed was comfortable.

    Stayed in October 2022

  • Reviewed: 26 October 2022

    10
    only place I stay when I’m in Rockford
    • Leisure trip
    • Family with young children
    • Queen Studio - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    everything

    Stayed in August 2022

  • Reviewed: 21 August 2022

    10
    Fantastic value!
    • Leisure trip
    • Solo traveller
    • Queen Studio - Non-Smoking
    • Stayed 4 nights

    Not anything!

    Outstanding value! Actually heard a bird chirping at the front door.

    Stayed in August 2022

  • Reviewed: 15 July 2022

    6.0
    Late night last minute stay
    • Leisure trip
    • Solo traveller
    • Queen Studio - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Loud outside my room and in hallway outside my room in the morning

    Available last minute

    Stayed in July 2022

  • Reviewed: 28 May 2022

    4.0
    Won’t be back
    • Leisure trip
    • Group
    • Deluxe Studio with 2 Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Dirty, no ice machine, no pool,

    Stayed in May 2022

  • Reviewed: 14 May 2022

    5.0
    Just okay.
    • Leisure trip
    • Couple
    • Queen Studio - Non-Smoking
    • Stayed 1 night

    Disappointing after reading reviews. It’s been updated to some degree, but still feels “older”. No ice machine on-site, breakfast was a few granola bars and packaged muffins and coffee. I’ll spend a few more dollars for a nicer hotel next time. Lobby was a real turn-off.

    Location was great. Everything looked clean in our room.

    Stayed in May 2022

  • Reviewed: 13 February 2022

    10
    Great place to stay.
    • Leisure trip
    • Couple
    • Deluxe Studio with 2 Queen Beds - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    Everything

    Stayed in November 2021

Showing 1 – 25

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