2590 Capital Avenue SW, Battle Creek, MI 49015, United States
#10 of 14 hotels in Battle Creek
Guests' ChoiceBased on 388 hotel reviews
6.0Cleanliness
6.5
Comfort
6.8
Location
7.6
Facilities
6.2
Staff
7.6
Value for money
6.6
Free WiFi
7.7
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 24 April 2024
Tina
United StatesNice
Stayed in April 2024
Reviewed: 15 April 2024
Lataijah
United StatesThe shower barely came on and it took forever for hot water
Stayed in April 2024
Reviewed: 23 March 2024
Andrew
United StatesMy credit card was charged twice. I'm still waiting for a refund on the 2nd charge.
Stayed in March 2024
Reviewed: 14 March 2024
Kachadourian
United StatesBleach, 409 smells as you walk into lobby. Musty smelly throughout the hotel. Our room smelled of smoke. I told staff I wasn't happy with room and they Said they were fully booked. Until I started to raise my voice, then they said they'd change it. Once inside new room they sprayed fabreeze everywhere. Smelled okay. All hotels were sold out. Breakfast was a joke, stale cereal, and not enough milk. Told staff that they didn't seem to care. Next time, I'll drive from Marshall
Hotel was close to freeways, restaurants
Stayed in March 2024
Reviewed: 14 March 2024
Elizabeth
CanadaBathroom was small and lighting was poor in the room
Staff was helpful and room was spacious and comfirtable.
Stayed in March 2024
Reviewed: 11 March 2024
David
United StatesThey couldn’t find my reservation. We had room with a broken bathroom door. No elevator.
Stayed in March 2024
Reviewed: 6 March 2024
Mackenzie
United StatesEverything just seemed lazily put together. The floor smelled like pee. The breakfast was sub par, and the hard boiled eggs were ROTTEN.
The location was great, and staff was were super nice!
Stayed in March 2024
Reviewed: 26 February 2024
Johnna
United StatesWe wee told we have a lot of guests we might not have another pillow.
The location is right off the highway.
Stayed in February 2024
Reviewed: 29 January 2024
Nate
United StatesThere was a tacobell burrito in the microwave so we know the room must not have been detailed properly, pillows were some of the smallest I've seen ever. The floor looked like a construction zone where there was residue left all over it. There was no mini fridge for guests staying more than one night. The room size was huge but no bedside table and the TV was so small compared to the sized room. Outside the room a gentleman was painting walls and had stuff all throughout the hallway and was disorganized.
I wasn't there the for the first breakfast but Sundays breakfast was not ready fully by the time 8am rolled around. Overall wasn't terrible and the staff lady was super nice!
Stayed in January 2024
Reviewed: 14 January 2024
Robert
United StatesThat they would get them a table and chair when they asked.
We booked this you for a speaker. We had at are church for a revival. They did not have a table or a chair in the room or a couch. Had to ask for one and the room across from them had a table and chair and would not move to there room. The people did not want to change rooms and have to move everything. They had. They did final get a chair and a table. But should not have to ask for one.
Stayed in December 2023
Reviewed: 5 January 2024
Lisa
United Stateselevator later pool opening- and a hot tub
breakfast was great!
Stayed in January 2024
Reviewed: 2 January 2024
Jennifer
United StatesCarpet was old with holes & stains. Doors had been kicked in at one point, safe was pulled away from the wall. Bedspread was dirty. There is no elevator so be aware of that if you have an elderly person.
Good location for what I needed. Eggs & sausage gravy were good, the rest of the breakfast standard fare. Very nice and accommodating staff. Paint was nicely updated.
Stayed in December 2023
Reviewed: 22 December 2023
Austin
United Statesthis the second time I stayed here and right off back they had to switch me rooms.. also the sheets was dist and tobacco was in a drawer... matress could be better.
Breakfast was delicious.. location is fine.. rooms spacious.
Stayed in November 2023
Reviewed: 5 December 2023
Rose
United StatesComforter was soiled and curtains were see through
Everything else
Stayed in December 2023
Reviewed: 20 November 2023
Sherry
United StatesGrab bar in the shower along with ridges in the bottom of the tub to prevent falling. No hair dryer
Large rooms. Excellent Breakfast
Stayed in November 2023
Reviewed: 25 October 2023
Rockland
United StatesThere were no wheelchairs there for us to use
Stayed in October 2023
Reviewed: 10 October 2023
Barbara
United StatesNo hot water for the shower.
Nice and clean.
Stayed in October 2023
Reviewed: 7 September 2023
Marilyn
United StatesI don't think they own a vacuum cleaner. Could have been cleaner
Breakfast was alright
Stayed in September 2023
Reviewed: 27 August 2023
Rustin
United StatesRoom could of been cleaner ac unit was full of dust a used band Sid was on the hot tub the bed sheets looked dirty room smelled like cigarettes
Breakfast was the best part of the stay location was ok
Stayed in August 2023
Reviewed: 13 August 2023
Hernandez
United StatesNo elevator. I think they should have one.
Pool was nice.
Stayed in August 2023
Reviewed: 12 August 2023
John
United StatesNo elevator to get to second floor with heavy luggage
Comfortable bed, quiet, hot breakfast
Stayed in August 2023
Reviewed: 8 August 2023
Larry
United StatesHad to lift up on heavy door in order to close it. Not good! Clean wipes got unseen filth off countertop areas. We got a great sleep and
Bkfst good! Bkfst host was great, helpful and caring and she served past serving hours
Stayed in August 2023
Reviewed: 7 August 2023
Johnna
United StatesSpecifically, the bathroom in our room had nowhere to hang anything. The whirlpool is poorly kept. The faucet is lose and came off in my hand and the knobs to adjust the way we’re lose as well, which made it difficult to adjust the water temperature.
The property is right off the highway. It smells amazing when you walk in, and the staff were nice and helpful. Breakfast was good too.
Stayed in August 2023
Reviewed: 6 August 2023
Luanne
United StatesRooms are old and should be updated.
The hot breakfast was very good. There was no fan in the bathroom which gave the room a moldy odor. My nephew has to change hotels with his family since his daughters asthma was aggravated by this. Not for people with breathing problems. A basic room with a fridge and microwave. Pool was ok
Stayed in July 2023
Alembon, France
Pattaya Central, Thailand
Brunelles, France
Phnom Penh, Cambodia
Hanoi, Vietnam
Alcudia, Spain
Freiburg im Breisgau, Germany
Verona, Italy
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content