Choose your preferred language. We speak English (US) and 42 other languages.
Corner of 4th & San Carlos Street, Carmel, 93923, United States of America
May 3, 2016
April 27, 2016
눉The hotel had only been open for two weeks, so there were several things that were advertised on the website that were not yet functional at the hotel. The hot tub and Brody's Tavern were not yet open, there was no working ice machine (or way to get ice) and the fireplaces in the King Fireplace rooms were not operational. We also had trouble with the TV when we first arrived as it had not been set up. However, when we called the front desk, the staff promptly sent someone to fix it, and we were able to use the TV for the rest of the weekend.
눇The hotel has brand new furnishings, is impeccably clean, the bed was amazingly comfortable, and staff went out of their way to help. As just one example, we had an early morning of sightseeing planned and were going to be gone before the standard breakfast time. The staff opened breakfast 30 minutes early to accommodate our early departure. The staff were also incredibly friendly, offering to help us find ice for our room, get a bottle of wine to enjoy by the fire and generally simplify our lives while we were at the hotel.
May 1, 2016
눉Rooms near spa and fire pit are not well located for early to bed. Time limits need to be instituted for fire pit areas. Walls very thin in rooms. Breakfast advertised but not much choice (no bagels as was told to us when checking in). We were told hot tub was closed so the room was ok close to it, but then at 9 pm a large loud group were in there. Fireplace not working in rooms yet and that was part of reason for choosing this hotel.
눇Bed very comfortable. Nice nespresso in room. Staff very helpful
Get started now by entering your email address. We'll instantly send you a link to our Deal Finder!