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  5. Reviews of Hotel Carmel

Reviews of Hotel Carmel This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Corner of 4th & San Carlos Street, Carmel, 93923, United States of America

#23 of 38 hotels in Carmel

Guests' Choice

Review Score

Based on 94 hotel reviews

8.1

Score breakdown

  • Cleanliness

    8.6

  • Comfort

    8.7

  • Location

    9.2

  • Facilities

    8.1

  • Staff

    8.9

  • Value for money

    7.3

  • Free WiFi

    8.9

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: April 22, 2024

    8.0
    good
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night

    bathroom

    location

    Stayed in April 2024

  • Reviewed: April 21, 2024

    9.0
    Quite location with easy access to town and spots just north and south of Carmel-by-the-Sea.
    • Leisure trip
    • Couple
    • King Room
    • Stayed 4 nights

    While there were several parking spaces, some were pretty tight and there didn't seem to be enough for all guests. Street parking was available, but did require some moving of your car depending on time of day.

    The onsite breakfast was excellent with fresh coffee and mimosas daily. The location was just at the edge of the strip where businesses and restaurants began. This made for easy walking to all the shops yet kept the noise level down.

    Stayed in March 2024

  • Reviewed: March 19, 2024

    8.0
    We loved the location and the staff! The hotel although older was very charming. Loved the breakfast and the happy hour.
    • Leisure trip
    • Travelers with friends
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Older hotel especially noticeable in the bathrooms.

    Very friendly and helpful staff. Loved the location!

    Stayed in March 2024

  • Reviewed: January 20, 2023

    7.0
    One night stay at a sweet hotel, still has a few kinks to work out, but overall enjoyed our stay.
    • Leisure trip
    • Travelers with friends
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Our room was on the bottom floor and we could hear every noise from the upstairs unit.

    Very walkable to downtown and the beach, reasonable amenities fee for access to parking, jacuzzi, breakfast and afternoon cookies/sangria.

    Stayed in January 2023

  • Reviewed: November 17, 2022

    9.0
    lovely weekend
    • Leisure trip
    • Family with young children
    • Queen Room with Balcony
    • Stayed 1 night
    • Submitted from a mobile device

    a bit too pricey for the accommodation provided

    location

    Stayed in September 2022

  • Reviewed: September 27, 2022

    9.0
    Lovely place to stay in Carmel. Beautiful, clean and well located property with everything you need.
    • Leisure trip
    • Solo traveler
    • King Room
    • Stayed 2 nights

    We had a price difference when checking out (which booking later fixed), and although personnel was very accessible and tried to help (they also reduced USD 50 from the USD 160 difference), the situation could have been handled much differently, with less stress, more time and without us feeling hostages of the situation as the hotel could charge us anyway with our card on file. Could have been avoided with the proper procedure at check in.

    Ample and clean rooms. Beautiful property. Jacuzzi was great for relaxing after a long day and food at the bar on the property was great (and so were drinks and service). Loved the architecture and layout of the rooms and outside seating areas.

    Stayed in September 2022

  • Reviewed: September 15, 2022

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    the mattress was a bit soft, I have stay d another time in a different room, and the mattress was great. maybe this room has not been upgraded yet

    breakfast is phenomenal. the check in is lovely, I love the location. I will definitely be back

    Stayed in September 2022

  • Reviewed: September 6, 2022

    9.0
    Loved every moment-
    • Business trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Parking was difficult

    The wine and cheese wwas lovely. The breakfast superb

    Stayed in September 2022

  • Reviewed: July 25, 2022

    9.0
    great
    • Leisure trip
    • Family with young children
    • Queen Room - Disability Access
    • Stayed 2 nights
    • Submitted from a mobile device

    nothing

    everything was great

    Stayed in July 2022

  • Reviewed: July 22, 2022

    7.0
    great location.
    • Leisure trip
    • Family with young children
    • Queen Room - Disability Access
    • Stayed 2 nights
    • Submitted from a mobile device

    bathrooms quite dated for the price and parking not great.

    breakfast was great

    Stayed in July 2022

  • Reviewed: July 20, 2022

    8.0
    I truly enjoyed the experience, facilities and staff
    • Leisure trip
    • Group
    • Queen Room - Disability Access
    • Stayed 2 nights
    • Submitted from a mobile device

    just the parking limitation

    almost everything, but the fact parking lot is limited and I had to park my car on the street on the first day

    Stayed in July 2022

  • Reviewed: June 25, 2022

    9.0
    very nice quiet part of Carmel wonderful staff with a delightful breakfast!
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    rooms were a bit small -no pool

    clean and updated

    Stayed in June 2022

  • Reviewed: June 4, 2022

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Queen Room with Balcony
    • Stayed 1 night

    the parking is limited

    very clean room, confortable beds

    Stayed in March 2022

  • Reviewed: May 23, 2022

    7.0
    soso
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    bathrooms were dated, rooms were small, overpriced, pet fee is insane

    common area was nice and lively. good location

    Stayed in May 2022

  • Reviewed: March 27, 2022

    8.0
    Cozy Inn.
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    2nd floor walk up and no one to help with my very heavy luggage.

    Fire place. Comfy bed.

    Stayed in March 2022

  • Reviewed: March 23, 2022

    9.0
    We enjoyed our stay. The hotel had cottage charm with updated decor. Everything was clean. Casual feel which goes for mo
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Although clean, renovated and well decorated, the buildings are a little old. We were on the top floor and the floor by the sink was soft and squeaky. No air conditioning but the average person won’t need it. Just open a window. Floor fan was provided. I didn’t like that the bathroom window was big enough for someone to come thru. The lock was broken on mine. Room 209. My husband would have liked a microwave in the room and a bigger breakfast.

    charming cottage type atmosphere. walking distance to restaurants, shops and beach.

    Stayed in March 2022

  • Reviewed: September 29, 2021

    8.0
    Very Good
    • With a pet
    • Leisure trip
    • Family with young children
    • King Room
    • Stayed 3 nights

    They acted like they were doing us a favor to waive our resort fee but the hot tub was broken. They kept sending updated reservations when I hadn't changed a thing. Workers right outside our window started working at 7:30 is not exceptable. It sounded as if they were in the room with me.

    Stayed in September 2021

  • Reviewed: June 24, 2021

    7.0
    Great place to stay in Carmel
    • Leisure trip
    • Family with young children
    • Deluxe King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The jacuzzi was empty (not able to use it). Could hear a bit too much from the adjacent rooms (but we had quite neighbors so was really an issue). A bit outdated/old room.

    This hotel has a lot of charm and is ideally located. The breakfast was also very nice. The room was spacious and clean. The shower was so hot (perfect after a day at the beach). While the description says that there isn’t baby crib available, they were able to have one installed in our room.

    Stayed in June 2021

  • Reviewed: June 15, 2021

    8.0
    I would go back, it is a 1.6 mile walk to beach so I got a lot of exercise in.
    • Business trip
    • Solo traveler
    • Deluxe King Room
    • Stayed 3 nights

    I was there for work but also pleasure, I need to be on bottom floor. I should have said something. Hauling laptops and business material up 2 flights of stairs was hard plus a weeks worth of luggage. Next time Alex said she would put me at a ground level. A room that was more quiet. Carmel walls are thin and my next door people were loud, which is not the Hotel's problem but it happens.

    Alex was very nice, and very frindly and helped me with finding a charger. The other lady was always stressed out.

    Stayed in June 2021

  • Reviewed: May 7, 2021

    7.0
    Good
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Location was fairly quiet but close to Ocean Ave

    Stayed in May 2021

  • Reviewed: May 3, 2021

    7.0
    Nice in town spot
    • Business trip
    • Couple
    • Deluxe King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Short walk to shops and restaurants. Clean and comfortable.

    Stayed in April 2021

  • Reviewed: April 2, 2024

    10
    We enjoyed our stay very much. Food at Brophy's was a nice bonus.
    • Leisure trip
    • Couple
    • King Room
    • Stayed 2 nights

    Everything was great...bathroom could have been a bit nicer.

    Stayed in March 2024

  • Reviewed: February 13, 2024

    6.0
    Disappointed
    • Leisure trip
    • Group
    • Queen Room with Balcony
    • Stayed 1 night
    • Submitted from a mobile device

    They put me in a room at the far end towards the street over a room that held the dumpsters. Then at seven something in the morning the dumpsters are being dragged out below us and put in the garbage trucks. It was very loud and literally shook our room. In an hour and a half later, propane truck came and parked right outside. The window was filling the bar across the street. She’s also very loud. I told the staff who were very nice and they said they were gonna have management contact me, but they never did. I reached out to management, but I never heard back , it was like they just ghosted me. I suggested they just don’t fill the rooms on the end on garbage night and there were definitely other rooms available.

    It was very cute and in a good location.

    Stayed in January 2024

  • Reviewed: October 4, 2023

    1.0
    Very Poor
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    It wasn’t Anything Like the photos

    We didn’t we left as soon as we drove in And saw the room

    Stayed in September 2023

Showing 1 - 25

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