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Reviews of Extended Stay America Suites - Pittsburgh - Airport This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

200 Chauvet Drive, Imperial, PA 15275, United States of America

#4 of 4 hotels in Imperial

Guests' Choice

Review Score

Based on 51 hotel reviews

5.4

Score breakdown

  • Cleanliness

    6.3

  • Comfort

    6.7

  • Location

    8.3

  • Facilities

    5.9

  • Staff

    6.8

  • Value for money

    6.4

  • Free WiFi

    5.0

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: July 13, 2023

    5.0
    Fair
    • Leisure trip
    • Couple
    • Queen Studio - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Lots of immigrants stay here, and noise was a factor Saturday nite.

    Clean room, good location off highway near airport.

    Stayed in July 2023

  • Reviewed: June 7, 2023

    5.0
    Dissatisfied
    • Leisure trip
    • Solo traveler
    • Queen Studio - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Dirty lobby and hallway. Drain full of hair in the bathtub. Hair on the walls of the bathroom. Strange chemical odour

    Good location. Staff were friendly

    Stayed in June 2023

  • Reviewed: March 28, 2023

    4.0
    we did not get any sleep
    • Leisure trip
    • Couple
    • Queen Studio - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    it was very noisy. had an ac unit next to the window that came on every 15 minutes and was extremely loud. The chairs had stains on them

    The location and price

    Stayed in March 2023

  • Reviewed: January 2, 2023

    6.0
    Pleasant
    • Family with young children
    • Queen Studio - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    Some of the staff were non helpful nor truthful

    Clean rooms good location

    Stayed in January 2023

  • Reviewed: August 28, 2022

    4.0
    Disappointing
    • Business trip
    • Couple
    • Deluxe Studio with 1 Queen Bed - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Toilet was broken

    Stayed in July 2022

  • Reviewed: June 12, 2022

    4.0
    Disappointing
    • Family with young children
    • Deluxe Studio with 2 Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The couch and beds was very uncomfortable. The recliner was broken. A few of the drawers were broken. The shower head was in need of repairs (it sprayed water all over the place from were it was attached to the wall). The shower certain was missing the inner liner, so water got all over the floor. There was only 1 garbage can for the entire room (it was an extremely small one in the bathroom). The drapes in the window didn't close all the way, so anyone could look in (room was on the ground floor).

    The room was large enough for 4 people to stay comfortably.

    Stayed in June 2022

  • Reviewed: April 24, 2022

    5.0
    Fair
    • Leisure trip
    • Family with young children
    • Deluxe Studio with 2 Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The room had a bad smell and the sofa bed was horrible.

    We didn’t eat breakfast

    Stayed in April 2022

  • Reviewed: August 26, 2021

    5.0
    Fair
    • Leisure trip
    • Couple
    • Queen Studio - Non-Smoking
    • Stayed 1 night

    Cigarette burns on Toilet, tables, counters and bed. Carpet old and dirty.

    Did not smell.

    Stayed in August 2021

  • Reviewed: August 15, 2021

    4.0
    Needed a place to sleep in PGH without breaking the bank; this place barely met that criteria.
    • Leisure trip
    • Solo traveler
    • Queen Studio - Non-Smoking
    • Stayed 2 nights

    Had a slight odor , had some sketchy looking folks hanging around

    Stayed in August 2021

  • Reviewed: March 27, 2024

    10
    Me and my family enjoyed everything about this hotel!
    • Leisure trip
    • Family with young children
    • Queen Studio - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing

    Everything

    Stayed in February 2024

  • Reviewed: November 26, 2023

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Deluxe Studio with 2 Queen Beds - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    The pictures definitely make it look bigger than it is. Upon request you're given 2 skillets, a cutting board and a 2 place setting of dishes/silverware which is kind of difficult with 4 people, so we just bought paper plates and plastic silverware for our stay. You also get a coffee pot and toaster with that. The main stove eye didn't work and the toaster was a little smokey. You don't have control over the heat/air so it wasn't exactly where we wanted it at times, but it wasn't terrible. It's a "you get what you pay for" situation in a two star hotel. Overall we had a good stay and will likely be back when we come back to PA.

    They made a last minute change to our reservation because I forgot to reserve for our dog, so that was a huge relief after a 7 hour drive from NC. Veronica at the front desk was awesome and extremely helpful. The beds were really comfy. It's located close to Walmart and a lot of other stores to go shopping and places to eat. About 20 minutes to Pittsburgh, so not a bad drive.

    Stayed in November 2023

  • Reviewed: October 27, 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Studio with 2 Queen Beds - Non-Smoking
    • Stayed 2 nights

    It was very loud in the hallways during the day and evening. There were adults and children constantly making noise and running from room to room. I am assuming families were living there temporarily.

    The beds were comfortable.

    Stayed in October 2023

  • Reviewed: September 17, 2023

    1.0
    I paid $400 for 2 nights here - not cheap- and was beyond disappointed
    • Leisure trip
    • Family with young children
    • Deluxe Studio with 2 Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    It’s not clean

    The property is not kept . The outside doors are completely wide open all day and night - anyone can walk right in. The carpet here needs to go as they must have too many animals staying here because that’s what it smells like .

    Stayed in September 2023

  • Reviewed: September 11, 2023

    1.0
    Took 4 hours to get 1 of our rooms and even longer for the 2nd. Barely staffed. Terrible experience.
    • Leisure trip
    • Group
    • Studio with 2 Queen Beds - Non-Smoking
    • Stayed 2 nights

    No one was at the front desk 90% of the time. The front desk workers were the only ones there to clean the rooms. We weren't checked in properly, and our 2nd room was given away the following day. Just a really bad experience overall.

    It took 4 hours to have the room ready, and I had to wait in the lobby from 9PM to 1AM (check in was supposed to be 3PM). We had 2 room reserved, and the 2nd room wasn't ready until 4AM, so we never got to use it. I guess it was clean when we got in.

    Stayed in September 2023

  • Reviewed: September 8, 2023

    8.0
    Comfortable.
    • Leisure trip
    • Group
    • Queen Studio - Non-Smoking
    • Stayed 1 night

    AC made noises.

    Location, ease of getting to the room, parking.

    Stayed in September 2023

  • Reviewed: August 14, 2023

    1.0
    Nasty place
    • Leisure trip
    • Couple
    • Deluxe Studio with 1 Queen Bed - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Got there no one at desk for 20 mins then piles of trash in hall and it stayed there all day no one at desk there was missing cabinet doors

    Where it was a lot of stores

    Stayed in August 2023

  • Reviewed: August 7, 2023

    2.0
    A slumlord's paradise
    • Leisure trip
    • Family with young children
    • Deluxe Studio with 2 Queen Beds - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    It isn't accessible. The whole place smelled. No one staffed the front desk. Everything was dirty. There looked to be a blood splatter on the ceiling in front of the front desk. The room has stains. Things were falling apart. The window screen was falling out. There were no eating utensils, cookware or dishes despite being advertised. The bed skirts had who knows what on them. The office chair looked like it was pulled from a dump. The refrigerator was broken and sharp. There were sticky spills on the couch. The closet shelf was falling off the wall the curtain that covered the closet was falling off the ceiling. There were trash and cigarettes all over the property. Breakfast was granola bars and muffins.

    Not a bad location, but that's all it had going for it.

    Stayed in August 2023

  • Reviewed: July 20, 2023

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Deluxe Studio with 1 Queen Bed - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Our toilet ran unless you juggled the handle. Some kids were running down the halls. The guy at check-in was rude to my husband.

    Our room was nice and clean.

    Stayed in July 2023

  • Reviewed: July 18, 2023

    1.0
    Very Poor
    • Leisure trip
    • Family with young children
    • Deluxe Studio with 1 Queen Bed - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    Cleanliness, missing staff and issues with room not addressed.

    Location and affordable.

    Stayed in July 2023

  • Reviewed: July 6, 2023

    3.0
    Disappointing and stinky.
    • With a pet
    • Leisure trip
    • Family with young children
    • Deluxe Studio with 2 Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Maintenance and the description was inaccurate

    If they had continental breakfast we did not see it nor did we know of a pool. There was stinky large amounts of trash in the stairwells, the manager was very sober, while the fitness area looked awesome the maintenance of the property looked to not be done. It looked like at one time the property was nice. It was spacious and I believe the sheets were clean. I have seen dirtier places but my allergies acted up and I am sure there was dust in the air.

    Stayed in July 2023

  • Reviewed: June 18, 2023

    1.0
    Would never recommend.
    • Business trip
    • Solo traveler
    • Queen Studio - Non-Smoking
    • Stayed 1 night

    Not sure where to start. The front desk check in was slow (were not busy). Receptionist mumbled words took a personal picture of my drivers license didnt have me sign anything and had to repeat the amount of times he provided me my room number. Inital entry to room was okay. Dim lighting in the hallways upon entry room smelled like smoke and it was a non-smoking room. the floors were sticky and had a ton of foot prints on them. The towels had hair on them and were an off shade of yellow and pretty sure the towels were to be white.

    that it was central to where i needed to be for next day for work

    Stayed in June 2023

  • Reviewed: April 22, 2023

    1.0
    Very Poor
    • Family with young children
    • Deluxe Studio with 1 Queen Bed - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Lobby is dirty bad aspect ,,very noise place

    Room very comfortable and clean

    Stayed in April 2023

  • Reviewed: October 3, 2022

    3.0
    Great staff, horrible room and bed--would not recommend.
    • Leisure trip
    • Couple
    • Queen Studio - Non-Smoking
    • Stayed 1 night

    The room was dirty, the bed had several stains and it was honestly really gross. We had a no smoking room but it smelled like smoke because the room next door was a smoking room. It was hard to breathe at times and always stunk. Would not recommend.

    The staff was amazing. Very friendly and helpful. They were the best part of our stay at this hotel.

    Stayed in October 2022

  • Reviewed: September 25, 2022

    3.0
    Disappointing
    • Leisure trip
    • Family with young children
    • Queen Studio - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Very disappointing for the price!! The reception area and small and shabby looking, the hallways has a bad smell and the breakfast included only coffee, cereal bars and some packaged muffins. The rooms themselves were very outdated and not very clean. Overall, would not recommend this stay.

    Stayed in September 2022

Showing 1 - 25

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