255 Church Street, Mobile, AL 36602, United States of America
#53 of 55 hotels in Mobile
Guests' ChoiceBased on 588 hotel reviews
4.8Cleanliness
5.3
Comfort
5.5
Location
7.8
Facilities
5.1
Staff
7.2
Value for money
5.6
Free WiFi
5.5
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: April 4, 2024
Latoya
United States of AmericaThe room was not very clean. We found something sticky on the counter. The microwave and refrigerator didn't work. The towels had stains and we found hair in the bathroom.
The staff was super nice. The location was great for our visit. We were in walking distance of the civic center.
Stayed in March 2024
Reviewed: March 25, 2024
Andy
United States of AmericaSmelled like mildew
It was mediocre
Stayed in March 2024
Reviewed: February 26, 2024
Shelly
United States of AmericaThe Motel is outdated and run down. A little overpriced for what you were actually getting. Tv was old and snowy, hard to watch but my husband suffered through it as we only stayed one night. There were missing tiles and broken tiles in the room floor that we stayed in.
The room was clean and comfortable, the bed was comfortable and the bathroom was clean. We did not eat breakfast that was provided so I can not comment on that.
Stayed in February 2024
Reviewed: January 31, 2024
Rooks
United States of AmericaDid not find this until morning of check out but the heat did not work at all in the room.
Stayed in December 2023
Reviewed: January 17, 2024
Beverly
United States of AmericaThe connecting door was COVERED in black mold. You could smell it as soon as you walked into the room. The bathroom door had blood on it.
The front desk staff was very nice and accommodating. They were working very hard.
Stayed in January 2024
Reviewed: January 1, 2024
Hayle
United States of AmericaThe room we stayed in did not have a tv that works, we asked multiple times for someone to check it out and they wouldn’t.
It is good location for downtown atmosphere.
Stayed in January 2024
Reviewed: October 11, 2023
John
United States of AmericaWe chose to eat out because you did not have the selection. The bathroom door was broken. Toilet did not flush! Lighting in the room was horrible! Sorry but you need to work on up keeping the rooms!!
Price and location!
Stayed in October 2023
Reviewed: September 25, 2023
Sunshine
United States of AmericaFrom check in on, it was not good, the clerk couldn’t get us checked in and kept trying to take more money from my debit card, I had already prepaid, this resulted in my debit card being locked on a Friday afternoon at 4:30 P.M. The floors were absolutely filthy, after a shower Friday night my grandson got in bed, I helped with his bath so I know his feet were clean, they were black when he got in the bed ! A picture wouldn’t stay on the wall, so I finally took it down!
I liked the location!
Stayed in September 2023
Reviewed: September 21, 2023
Phong
United States of AmericaThe floor was very nasty. It smelled very bad and did not look or feel like it was cleaned very well. There were also stains on the towels.
Front staff was nice and made check in really easy. The location was very convenient to downtown Mobile.
Stayed in September 2023
Reviewed: August 12, 2023
Robert
United States of AmericaDirty towel and AC leak water all over floor and you need Drano for the tub
Location
Stayed in August 2023
Reviewed: July 8, 2023
Barnes
United States of AmericaThe bed was uncomfortable and the bathtub was still dirty
The staff was wonderful very helpful
Stayed in July 2023
Reviewed: May 9, 2023
Marina
AustraliaMobile itself didn't have much to offer though.
the accommodation is budget and clean. good for a night or two.
Stayed in May 2023
Reviewed: May 8, 2023
Chris
United States of AmericaNeeds cleaning around stairs very bad smell
Stayed in May 2023
Reviewed: April 26, 2023
Nicole
United States of AmericaSmell of urine upon entering room and lingered Sticky floor wore my shoes whenever not on bed Door didn't work properly, couldn't get deadbolt to engage. Also when leaving the door would not close from outside. No tv channel listing No shampoo Had to unplug the microwave or refrigerator to use the coffee maker.
The Elevator The Bed
Stayed in April 2023
Reviewed: April 24, 2023
Barbara
United States of AmericaThe room was not carpeted and the floor was filthy and the bottom of your feet was black with dirt. Very large room but the bathroom was small. Asked housekeeping named Karen to please clean the floor which she did right away and was very sweet and helpful.
Friendly staff and the pool area was decent.
Stayed in April 2023
Reviewed: April 23, 2023
Christy
United States of AmericaThe a/c system. Our room didn't get very cool.
The rooms are a little out dated. They were clean & comfortable beds etc.
Stayed in April 2023
Reviewed: April 12, 2023
Brittany
United States of Americaprice was expensive for the low quality hotel. rooms are half clean. blinds did not close all the way. water was not that hot to shower in. the first room i had was covered in standing water from the door to the bathroom. the second room i had looked like a janitors closet.
the staff was quick to fix issues we had. very nice and polite
Stayed in March 2023
Reviewed: March 4, 2023
Emily
United States of AmericaOur room reeked of mold, and you could see a lot of mold growing in the vents. We were up all night coughing and sneezing. Door bolt was pulled out of the wall so it couldn’t be latched properly. Cleanliness of the facilities left much to be desired.
Walking distance to downtown, woman working reception was very nice
Stayed in March 2023
Reviewed: January 2, 2023
Markita
United States of AmericaIt wasn’t clean and the hotel could use some updating. from the rooms to the some of the employees!
It’s in the middle of everything downtown. It’s at a great price.
Stayed in January 2023
Reviewed: October 19, 2022
Captain
United States of AmericaAre first night there the elevator quit working and we were stuck climbing stairs to the 4th floor
As always Great Location
Stayed in October 2022
Reviewed: October 17, 2022
Laura
United States of AmericaKilled a roach as soon as we walked in the room. Giant crack in the shower wall. Toilet handle didn’t work properly. Bathroom door wouldn’t close. The ac was locked or stuck on 67 degrees and could not be changed. Breakfast food wasn’t replenished.
The staff was nice. The location was good.
Stayed in October 2022
Reviewed: August 26, 2022
Rhonda
United States of AmericaCleanliness
Location
Stayed in August 2022
Reviewed: August 2, 2022
Kimberly
United States of AmericaNo as clean as I expected and needed lots of updating and fixing up.
Near port, transport yo cruise terminal available.
Stayed in June 2022
Reviewed: July 11, 2022
Ferrell
United States of AmericaI knew going in it was a 2 star hotel. when we checked in the room they tried to give us, it had water on the floor black mold on the wall and a mold smell going in. not a good start. we changed rooms and the next one was better. the up keep of the hotel it self needs to be improved.
The location is great! The breakfast was good hot and space was clean.
Stayed in July 2022
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