1230 Congress Street, Portland, ME 04102, United States of America
#22 of 24 hotels in Portland
Guests' ChoiceBased on 544 hotel reviews
7.1Cleanliness
7.6
Comfort
7.7
Location
8.2
Facilities
7.2
Staff
8.2
Value for money
7.0
Free WiFi
7.2
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: March 16, 2024
Dewayne
United States of AmericaThe check in process was slow and felt unprofessional.
The location and price were good.
Stayed in February 2024
Reviewed: March 15, 2024
Nathan
CanadaStay here often for proximity to train station. Topless girl in pool was and unexpected surprise.
Stayed in March 2024
Reviewed: January 16, 2024
Jeffrey
United States of AmericaThe hotel breakfast/ coffee service was closed on Monday , January 15, for Martin Luther King Day. But no notice that a small complimentary coffee/ morning refreshment would be offered in a very small room off the lobby.Had I not walked out to get something from my car I would not have been aware of its availability. They could have added a notice of it along with the notice of the closed breakfast service.
Did not use the breakfast service. But disappointed that the Clarion does not offer complimentary coffee at least in the mornings. The in room coffee maker is inadequate.
Stayed in January 2024
Reviewed: January 3, 2024
Lisa
United States of AmericaThe bottom and back of toilet was filthy.. Curtains were filthy as well. .. I LOVE this hotel, may have just been an off day...Will definately go back..
Love the location, prices, staff is friendly..
Stayed in January 2024
Reviewed: January 3, 2024
Elio
United States of AmericaIt was dated, room did not feel clean, a bit run down. Horrible breakfast buffet.
Inexpensive. Nice indoor pool.
Stayed in October 2023
Reviewed: December 11, 2023
Michael
United States of AmericaThere was a major construction project going on in the room next door to me that wasn't disclosed. After checking with the front desk they said there were no other rooms and that would be finished that day. Continued for another 2 days.
Great location and very clean.
Stayed in December 2023
Reviewed: December 11, 2023
Mark
United States of AmericaN/A
I really liked the piloows and bedding . Very comfortable
Stayed in December 2023
Reviewed: December 9, 2023
Alannah
CanadaThey gave us the wrong room even though we had booked months in advance and tried to give us breakfast to make it up. Ended up making it right but it was a frustrating process. Overall an alright stay.
Stayed in November 2023
Reviewed: November 17, 2023
Darin
CanadaRestaurant not open in evening , bed not the most comfortable . Breakfast way, way to expensive for the quality.
Location and pool area.
Stayed in November 2023
Reviewed: October 24, 2023
Dana
United States of AmericaThe pillows were not great. There seemed to be no fan, or at least no working fan in the bathroom. The shower head, while great water pressure, would have been better if it was a wand. Early morning construction on our last day woke us up early.
The room was spacious and cozy. The bed was very comfortable. Plenty of TV channels to choose from at the end of the night while unwinding. Microwave and fridge was a plus.
Stayed in October 2023
Reviewed: October 15, 2023
Carol
United States of AmericaCoffee maker in room was tiny.
Hotel in quiet location, quick access to highway. Large parking lot to walk dog with hotel supplied clean up bags.
Stayed in October 2023
Reviewed: October 15, 2023
Elliot
United States of AmericaHousekeeping never showed even after being on the list for request, so we had to take all our trash out and get more towels ourselves.
Location and great shower pressure.
Stayed in October 2023
Reviewed: October 14, 2023
Emmaline
United States of Americanothing
close to downtown Portland
Stayed in October 2023
Reviewed: October 14, 2023
Amer
LebanonThe neighbour hood . Is not very clean
The parking space
Stayed in October 2023
Reviewed: October 12, 2023
Jerry
United States of Americathe room carpet was soaking wet outside the bathroom door for some reason; too late at 10 pm to change rooms.
staff was great: especially the person running the restaurant. the food was good, but the service was exceptional.
Stayed in October 2023
Reviewed: October 12, 2023
Lesley
United KingdomStaff had little or no knowledge about the local area.
Stayed in October 2023
Reviewed: September 18, 2023
Barbara
United States of AmericaRestaurant closed
Short distance from the airport ; friendly staff bed comfy
Stayed in September 2023
Reviewed: September 16, 2023
Gayle
United States of AmericaThe facility needs to be updated, repaired, it’s worn and tired. Arriving late in the evening we decided to eat in the restaurant, our waiter was also the bartender and the “cook” so he was running around trying to accommodate each area. Thank goodness there weren’t more guests using the restaurant and bar, or we would have never eaten. We were given the menus with most dinner selections crossed off, the only selections left were fish &chips or a burger. While the rooms were superficially clean, the corners, vents, light switches, etc were nasty. The bathroom vanity was was coming apart, toilet seat didn’t fit the toilet (so it would shift) and mix matched tile where there was a repair. Again, the parent company needs to put some money towards the hotel. The shuttle times didn’t accommodate our fight time so that was a disappointment, as that was the main reason we booked there.
They staff was very friendly, and helpful. They location is approximately 5-10 minute drive from everything, (but everything in Portland is only about a 5 minute drive) nothing within walking distance of the hotel. The beds and pillows were comfortable.
Stayed in September 2023
Reviewed: September 15, 2023
Andrew
United States of AmericaClean and comfortable. Close to hospitals and has an airport shuttle. Very quiet.
Stayed in September 2023
Reviewed: September 1, 2023
Rose
United States of AmericaYou only got 1 breakfast
It was good
Stayed in August 2023
Reviewed: August 30, 2023
Susan
United States of Americahousekeeping not always up to par upping the price for the summer season
the pool the location the staff
Stayed in August 2023
Reviewed: August 16, 2023
Nathan
United States of AmericaOverpriced for older room with moldy grout in shower, sink slow to drain and very low toilet (almost sitting in the water). Staff never at reception. No express checkout. Elevator buttons with burned out bulbs.
Walking distance to Transportation Center.
Stayed in August 2023
Reviewed: August 8, 2023
David
United States of AmericaStaff seemed up against it in terms of some difficult clientele and overall support from the Clarion Brand. Certain areas like the restaurant seemed promising but like a ghost town in the morning. Just seemed like the folks here are doing double the work at all times compared to other establishments in town. All are good people. The rooms themselves are clean, but they again look like they need investment from the brand, lots of rusting in the bathrooms, broken/clap shod molding and struggles with elevator maintenance.
Convenient to Thompson Point and the Airport as well as all points in Portland.
Stayed in August 2023
Reviewed: July 28, 2023
Kyle
United States of AmericaDated rooms and lobby areas.
Located centrally from the airport, downtown, and other locations in Portland. Nice pool on property.
Stayed in July 2023
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