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  5. Reviews of Clarion Hotel Airport Portland

Reviews of Clarion Hotel Airport Portland This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

1230 Congress Street, Portland, ME 04102, United States of America

#22 of 24 hotels in Portland

Guests' Choice

Review Score

Based on 544 hotel reviews

7.1

Score breakdown

  • Cleanliness

    7.6

  • Comfort

    7.7

  • Location

    8.2

  • Facilities

    7.2

  • Staff

    8.2

  • Value for money

    7.0

  • Free WiFi

    7.2

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: March 16, 2024

    6.0
    It wasn't memorable. It was loud on the first floor. I think an event was being held on a first
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The check in process was slow and felt unprofessional.

    The location and price were good.

    Stayed in February 2024

  • Reviewed: March 15, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night

    Stay here often for proximity to train station. Topless girl in pool was and unexpected surprise.

    Stayed in March 2024

  • Reviewed: January 16, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    The hotel breakfast/ coffee service was closed on Monday , January 15, for Martin Luther King Day. But no notice that a small complimentary coffee/ morning refreshment would be offered in a very small room off the lobby.Had I not walked out to get something from my car I would not have been aware of its availability. They could have added a notice of it along with the notice of the closed breakfast service.

    Did not use the breakfast service. But disappointed that the Clarion does not offer complimentary coffee at least in the mornings. The in room coffee maker is inadequate.

    Stayed in January 2024

  • Reviewed: January 3, 2024

    8.0
    Very Good
    • Family with young children
    • King Room - Pet Friendly/Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The bottom and back of toilet was filthy.. Curtains were filthy as well. .. I LOVE this hotel, may have just been an off day...Will definately go back..

    Love the location, prices, staff is friendly..

    Stayed in January 2024

  • Reviewed: January 3, 2024

    6.0
    Pleasant
    • Business trip
    • Couple
    • Double Room with Two Double Beds - Pet Friendly/Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    It was dated, room did not feel clean, a bit run down. Horrible breakfast buffet.

    Inexpensive. Nice indoor pool.

    Stayed in October 2023

  • Reviewed: December 11, 2023

    6.0
    Pleasant
    • Solo traveler
    • King Room - Non-Smoking
    • Stayed 11 nights
    • Submitted from a mobile device

    There was a major construction project going on in the room next door to me that wasn't disclosed. After checking with the front desk they said there were no other rooms and that would be finished that day. Continued for another 2 days.

    Great location and very clean.

    Stayed in December 2023

  • Reviewed: December 11, 2023

    8.0
    Stayed before. This visit was even better.Will come again . Convenient location. Nice staff.
    • Leisure trip
    • Couple
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    N/A

    I really liked the piloows and bedding . Very comfortable

    Stayed in December 2023

  • Reviewed: December 9, 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    They gave us the wrong room even though we had booked months in advance and tried to give us breakfast to make it up. Ended up making it right but it was a frustrating process. Overall an alright stay.

    Stayed in November 2023

  • Reviewed: November 17, 2023

    8.0
    Very Good
    • Business trip
    • Solo traveler
    • King Room - Pet Friendly/Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Restaurant not open in evening , bed not the most comfortable . Breakfast way, way to expensive for the quality.

    Location and pool area.

    Stayed in November 2023

  • Reviewed: October 24, 2023

    8.0
    Weekend Getaway
    • Leisure trip
    • Family with young children
    • King Room - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    The pillows were not great. There seemed to be no fan, or at least no working fan in the bathroom. The shower head, while great water pressure, would have been better if it was a wand. Early morning construction on our last day woke us up early.

    The room was spacious and cozy. The bed was very comfortable. Plenty of TV channels to choose from at the end of the night while unwinding. Microwave and fridge was a plus.

    Stayed in October 2023

  • Reviewed: October 15, 2023

    6.0
    Adequate hotel, good if traveling with a pet.
    • With a pet
    • Leisure trip
    • Solo traveler
    • King Room - Pet Friendly/Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Coffee maker in room was tiny.

    Hotel in quiet location, quick access to highway. Large parking lot to walk dog with hotel supplied clean up bags.

    Stayed in October 2023

  • Reviewed: October 15, 2023

    6.0
    Decent, but overpriced.
    • Leisure trip
    • Family with young children
    • King Room - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    Housekeeping never showed even after being on the list for request, so we had to take all our trash out and get more towels ourselves.

    Location and great shower pressure.

    Stayed in October 2023

  • Reviewed: October 14, 2023

    7.0
    this hotel was perfect for what my partner and I needed
    • Leisure trip
    • Couple
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    nothing

    close to downtown Portland

    Stayed in October 2023

  • Reviewed: October 14, 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The neighbour hood . Is not very clean

    The parking space

    Stayed in October 2023

  • Reviewed: October 12, 2023

    8.0
    it was good overall with a few issues.
    • Leisure trip
    • Group
    • Double Room with Two Double Beds - Pet Friendly/Non-Smoking
    • Stayed 1 night

    the room carpet was soaking wet outside the bathroom door for some reason; too late at 10 pm to change rooms.

    staff was great: especially the person running the restaurant. the food was good, but the service was exceptional.

    Stayed in October 2023

  • Reviewed: October 12, 2023

    7.0
    Good
    • Leisure trip
    • Solo traveler
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    Staff had little or no knowledge about the local area.

    Stayed in October 2023

  • Reviewed: September 18, 2023

    7.0
    It was fine
    • Leisure trip
    • Solo traveler
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Restaurant closed

    Short distance from the airport ; friendly staff bed comfy

    Stayed in September 2023

  • Reviewed: September 16, 2023

    6.0
    This hotel is a one night stay for convenience at best.
    • Leisure trip
    • Couple
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 3 nights

    The facility needs to be updated, repaired, it’s worn and tired. Arriving late in the evening we decided to eat in the restaurant, our waiter was also the bartender and the “cook” so he was running around trying to accommodate each area. Thank goodness there weren’t more guests using the restaurant and bar, or we would have never eaten. We were given the menus with most dinner selections crossed off, the only selections left were fish &chips or a burger. While the rooms were superficially clean, the corners, vents, light switches, etc were nasty. The bathroom vanity was was coming apart, toilet seat didn’t fit the toilet (so it would shift) and mix matched tile where there was a repair. Again, the parent company needs to put some money towards the hotel. The shuttle times didn’t accommodate our fight time so that was a disappointment, as that was the main reason we booked there.

    They staff was very friendly, and helpful. They location is approximately 5-10 minute drive from everything, (but everything in Portland is only about a 5 minute drive) nothing within walking distance of the hotel. The beds and pillows were comfortable.

    Stayed in September 2023

  • Reviewed: September 15, 2023

    8.0
    Very Good
    • Business trip
    • Solo traveler
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Clean and comfortable. Close to hospitals and has an airport shuttle. Very quiet.

    Stayed in September 2023

  • Reviewed: September 1, 2023

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Pet Friendly/Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    You only got 1 breakfast

    It was good

    Stayed in August 2023

  • Reviewed: August 30, 2023

    8.0
    Very Good
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 6 nights
    • Submitted from a mobile device

    housekeeping not always up to par upping the price for the summer season

    the pool the location the staff

    Stayed in August 2023

  • Reviewed: August 16, 2023

    6.0
    Overpriced for run down facility. Needs a renovation.
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Overpriced for older room with moldy grout in shower, sink slow to drain and very low toilet (almost sitting in the water). Staff never at reception. No express checkout. Elevator buttons with burned out bulbs.

    Walking distance to Transportation Center.

    Stayed in August 2023

  • Reviewed: August 8, 2023

    8.0
    Good location to Thompson point and the airport, mediocre value, safe and comfortable.
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Staff seemed up against it in terms of some difficult clientele and overall support from the Clarion Brand. Certain areas like the restaurant seemed promising but like a ghost town in the morning. Just seemed like the folks here are doing double the work at all times compared to other establishments in town. All are good people. The rooms themselves are clean, but they again look like they need investment from the brand, lots of rusting in the bathrooms, broken/clap shod molding and struggles with elevator maintenance.

    Convenient to Thompson Point and the Airport as well as all points in Portland.

    Stayed in August 2023

  • Reviewed: July 28, 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Dated rooms and lobby areas.

    Located centrally from the airport, downtown, and other locations in Portland. Nice pool on property.

    Stayed in July 2023

Showing 1 - 25

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