2520 Horizon Lake Drive, Memphis, TN 38133, United States of America
#120 of 180 hotels in Memphis
Guests' ChoiceBased on 440 hotel reviews
6.7Cleanliness
7.1
Comfort
7.3
Location
7.8
Facilities
6.9
Staff
8.2
Value for money
7.2
Free WiFi
7.3
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: January 3, 2024
Taylor
United States of AmericaNo tv remote, and phones didn’t work.
Friendly staff, overall clean hotel
Stayed in January 2024
Reviewed: December 28, 2023
Katherine
United States of AmericaNo oven only stovetop
Space
Stayed in November 2023
Reviewed: October 7, 2023
Adrain
United States of AmericaNa
Room
Stayed in September 2023
Reviewed: October 5, 2023
Denice
United States of AmericaThe location I didn’t like it was only 1 tv in the room And 1 had a 1 bedroom suite
Stayed in October 2023
Reviewed: October 1, 2023
Collin
United States of AmericaKeep in mind it’s right next to a highway so there’s a bit of noise pollution. Breakfast was kinda misleading. Breakfast is from 6am-9:30am. Breakfast consists of Granola bars, pre packaged Blueberry and Chocolate muffins, Oatmeal packets, Coffee, Tea bags, hot water (for tea), regular coffee sweetener and vanilla coffee sweetener.
Very Clean and Spacious rooms. Friendly Staff and a decent area. Serves breakfast.
Stayed in October 2023
Reviewed: September 13, 2023
Hampton
Tanzaniathe out side could have been maintained some more removal of trash is alway good
The staff was friendly and helpful
Stayed in September 2023
Reviewed: September 2, 2023
Haley
United States of AmericaThey said there was a breakfast but was not. They only had dry muffins
The room was spacious and clean
Stayed in September 2023
Reviewed: July 8, 2023
Nathalie
AustriaThe breakfast shouldn't be called breakfast - the only things offered were coffee and a few muesli bars. Friendly staff, but they are rarely at the reception, but at a back room. There is a bell to call them, but the bell doesn't seem to work. Room smelled a bit funny.
Very spacious room, great location right next to Wolfchase Galleria Mall. Nice outdoor pool. Great value.
Stayed in July 2023
Reviewed: June 21, 2023
Dana
United States of Americathe remote never worked for tv
Stayed in June 2023
Reviewed: June 11, 2023
Karina
United States of AmericaBeing an extended stay location (we stayed only one night) disappointed in not having the following available in the room. Blowndryer, coffee cups, coffee maker, etc.
Bed was comfortable and location was close to where we had plans.
Stayed in June 2023
Reviewed: May 8, 2023
Jackesha
United States of AmericaWe had sweet ants in our room that cause us to be uncomfortable but the staff was very attentive to the situation. The room was clean I’m not for sure where there ants came from in the room.
The location of the hotel was in a great area, everything was around the hotel far as food, shopping, and gas station. The staff was friendly and meet all my expectations.
Stayed in May 2023
Reviewed: April 2, 2023
Jesse
United States of Americasmall beds
kind and helpful staff
Stayed in April 2023
Reviewed: March 25, 2023
Tynisha
United States of AmericaI think the maintenance people for cleaning could have serviced better since you pay for service. Come by to the rooms at a certain time of day or week to pick up dirty towels and laundry, trash etc and go check on customers, greet customers. I witnessed a big cock roach in the room walking through check in having my two year old grandson with me that run across the floor fast and up on our clothing. I had no one to pick up laundry or trash, no silverware in room. I was told I have to take laundry to the front to get new clean. It to me is inconveniencing for your money. Down stairs a baby roach run up almost got on me.
Staff was so friendly, accommodating and nice. Especially a certain lady kept nice with everyone I needed help with a situation having loss my charger some place with a very busy two year old and staff let me use charger and keep to accommodate me which was so nice. I thought the male though seem pretty flirtatious with the women customers though honestly as they seem very flirtatious with him I know representatives have to be nice but there's a professional way I think should be more than personal. He was nice though and helped me out. This was good for me .
Stayed in March 2023
Reviewed: March 22, 2023
Hosly
VenezuelaRooms are specious and comfortable
Stayed in March 2023
Reviewed: March 5, 2023
Milan
United States of AmericaEven though the property was non-smoking you could smell evidence of smoke. Also I went down for breakfast at 7:30 and everything was gone. that was a little disappointing.
I felt secure. Location was great. Room was clean.
Stayed in March 2023
Reviewed: February 19, 2023
Bonnie
United States of AmericaIf breakfast lasted longer. Ace 30 morning when Levi is really wanted breakfast but on the weekends, we usually sleep in. We could’ve had breakfast if it was open till 10 which is one hour longer.
I was pleasantly surprised at my stay due to the fact, it was one of the lesser expensive hotels.
Stayed in February 2023
Reviewed: February 17, 2023
Rucker
United States of AmericaNo laundry on 1st floor
The cleaning staff does a great job on the rooms for the next guest
Stayed in February 2023
Reviewed: February 8, 2023
Christopher
United States of AmericaNo breakfast.
Clean room. Clean front entrance
Stayed in February 2023
Reviewed: December 28, 2022
Loraine
United States of Americathe bed was incredibly uncomfortable. I tossed and turned both nights I was there trying to get comfortable and nothing worked. I didn’t like that I didn’t have an oven. I brought a fire stick to hook up to the tv and it was such a hassle just trying to get to the back of the tv so I could plug it in.
I liked the location and that it had a stove so I could make myself food. the staff was super accommodating and so sweet about everything.
Stayed in December 2022
Reviewed: December 23, 2022
Alisha
United States of AmericaThe rooms seemed outdated and the breakfast was almost nothing.
The staff were very friendly and kind! Check in was easy, and Eric was funny and helpful.
Stayed in December 2022
Reviewed: November 6, 2022
Ladana
United States of Americalocation
nice and clean
Stayed in October 2022
Reviewed: October 8, 2022
Joshua
United States of AmericaThe cleanliness of the floors in the room and the breakfast.
The breakfast was lacking. We went to get coffee a few times and was always out. It was nore like an on the go breakfast. The location was good. Our over all experience was good for the most part but something was up with our carpets bc they were turning our socks and feet black and even though we stayed several days and disnt have room service while we were there our room always smelled of a wierd bleachy smell. We would stay again. It was decent for the money.
Stayed in October 2022
Reviewed: October 4, 2022
Latishawarner
United States of AmericaThe hotel is located in a great area. Easy access to several stores & restaurants.
Stayed in September 2022
Reviewed: October 3, 2022
Morganne
United States of Americasmall beds but that’s okay.
nice place. close to lots of stuff
Stayed in October 2022
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