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I booked a kitchenette room and the refrigerator was very discolored on the outside. This just is not pleasant to look at. Also, the nightstand had a lot of scratchy parts and actual cuts in the wood--another thing that looks sketchy. In the time was there each night an ambulance was coming to one of the rooms. Are people ODing or something in this little hotel? When I first started staying at this place it was freshly remodeled and very charming. Now, the rooms look VERY beat down. I stayed a third night in a different room and noticed the tub looked very strange around the drain area and a lot of damage to furniture in the room. I decided that was going to be my last visit. In addition, the second room I stayed in during this time in San Diego had a very heavy smoke odor which I did not appreciate especially since the rooms are supposed to be non-smoking. Someone needs to develop some technology where the minute that a cigarette is lit in a room an alarm goes off and they can kick the people out!

great location

Stayed in January 2024

Good view

Stayed in January 2024

There were many little bugs in the room. Some sort of little cockroach

The rooms are large, and roomy. The grounds are nice…ev charging is a plus!

Stayed in December 2023

No coffee machine in the room like stated in their advertisement. I was charged for the room a day prior on my credit card. I've never seen that before & most hotels usually charge the day of.

Location for the cost is the hotels big attraction. Can't beat it and they don't charge for parking like most of the other hotels in hotel circle.

Stayed in December 2023

Sandie the manager would fight with customers and side with her corrupt staff and refused to listen to customer complaints, also she would interrupt constantly and didnt listen Lynn the front desk braces woman, is racist and homophobic, escalated situations and gets on power trips

location and ease of access to the room for hookups

Stayed in November 2023

Phone didn’t work. Room wasn’t as appealing as in photos. Front desk was rude.

Stayed in November 2023

There was a lot of noise. Although it's not the hotel's fault it was the other residents or travelers

The room was pretty clean

Stayed in November 2023

The dirty feet smell of the room

All was great except the room smelled like dirty feet, other then that it was clean and a great place to stay for the night

Stayed in October 2023

No toilet paper. $100 deposit not reimbursed for 1 week. Stayed 2 nights but room did not get clean and stocked.

Room size. Location. Clean.

Stayed in November 2023

No salia agua caliente/ theres no hot water at the shower

Stayed in November 2023

The rooms were cheaply upgraded

Location

Stayed in October 2023

The room had a doorway to another room boarded and painted over. Although there was a large fridge in the room the whole facing frontage of it was covered in orange rust. Not a food or safety issue but looked like it was dragged in from some ones back yard but oh well. Also there was literally a rot iron "park bench" in the room for a sitting area which was pretty jenky. We just needed a clean space to sleep (which it more or less was) but still amazed that places can charge $250 for this place but what are you gonna do on a holiday weekend (labor Day)?

Easy check in. Fwy close and easy to get around greater SD.

Stayed in September 2023

Staff rude

Bed conferrable,clean room

Stayed in August 2023

No mini fridge,room 132 the tub has water trapped under plastic base. Not healthy. Everything was clean but kind of rickety

Please offer mini fridge. Plus the constant flow of homeless people with no visible Video surveillance made us nervous. I know security systems or people are expensive but even fake cameras are a deterrent!.

Stayed in September 2023

Can't say much except no breakfast

The jetted tub was the only reason we came and keep coming back to this hotel. Very quiet

Stayed in September 2023

The whole room has bad smell coming from AC

TV is not working when we came and the receptionist came to our room and fixed it real quick.

Stayed in September 2023

The room has a constant smell of urine, I had to buy candles and kept them burning the three nights we were there.

Close to town

Stayed in September 2023

This place reminds me of more of a motel stay. The bed was hard, pillows were flat, shower pressure was nill, pool wasn’t the cleanest and there were stains on the carpet. We had to be switched rooms because the AC was not working.

The staff was very nice. It’s conveniently located to Fashion Valley Mall & public transit.

Stayed in August 2023

Bed could’ve been better and the room more updated

The photos were different then the actual room

Stayed in July 2023

The room was not clean. And nothing like the pictures on the web site.

Stayed in July 2023

Close to the San Diego Zoo

Stayed in August 2023

Nothing

It was convenient

Stayed in July 2023

Pictures on the internet are deceiving. The air conditioning unit had a hard time working. There wasn't enough lighting in the room. There weren't comforters on bed just sheets and a slightly thick blanket. One small trash can for the whole room.

Stayed in August 2023