2898 Keagy Road, Salem, VA 24153, United States
#9 of 16 hotels in Salem
Guests' ChoiceBased on 241 hotel reviews
7.7Cleanliness
8.1
Comfort
8.2
Location
8.5
Facilities
7.6
Staff
8.5
Value for money
7.8
Free WiFi
6.8
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End of dialog contentReviewed: 22 April 2024
Joseph
United StatesThe first afternoon the toilets backed up on the whole floor and werent able to get fixed until the next morning
Location was prime and rooms were well kept
Stayed in April 2024
Reviewed: 11 April 2024
Shawn
United StatesStaff were friendly. Our room had nice size too it and room was very clean.
Stayed in April 2024
Reviewed: 10 April 2024
Ttodd
United StatesWiFi was slow.
Everything was fine here.
Stayed in April 2024
Reviewed: 8 April 2024
Emmett
United StatesDidn't as why but a bag was wrapped around the toilet piping that kind of made me feel that management isn't so keen on fixing things ..and the elevator if the pool was open was no way to get to the pool as someone broke the 1st floor button on the elevator
Breakfast was decent nothing spectacular rooms were clean and the beds very comfortable
Stayed in April 2024
Reviewed: 2 April 2024
Gail
United StatesOur room was a very long walk from the dining room and the front door and was hard on my husband who uses a cane. The bathroom needs towel bars and safety bars in the tub/shower. A comfortable chair would have been nice.
Breakfast was good with lots of options to choose from. Our room had been upgraded from a single queen to a double queen suite. Housekeeping staff was friendly and provided us with clean towels each day without being asked.
Stayed in April 2024
Reviewed: 25 March 2024
Reginald
United States$50 per night for small dog should have been published on booking
Clean with a good breakfast
Stayed in March 2024
Reviewed: 21 March 2024
Brenda
United StatesAll toilets in hotel should be higher. People with special problems need higher toilets. Thank you
Stayed in March 2024
Reviewed: 21 March 2024
Er
United StatesNA
Always a good spot to stay.
Stayed in February 2024
Reviewed: 19 March 2024
Jisna
United StatesCleanliness- especially on the bathroom floors- seemed like it wasn’t cleaned for many days- with visible dust and even hair! The beds smelled ok, there was a feather under one bed.
Location Free breakfast Availability of bigger capacity rooms
Stayed in March 2024
Reviewed: 29 January 2024
Katherine
United StatesI had a pet and knew there would be a fee. I did not know it would be $50/night! You had to really search the fine print to find the fee. Not what I would call "pet friendly". Meanwhile, Red Roof Inn (I found out later) has NO charge for pets. That's pet friendly. Found a used water bottle in the room behind the tv.
Breakfast was what you expect from this level motel. Cleaning personnel was friendly. Front desk - meh.
Stayed in January 2024
Reviewed: 5 December 2023
London
United Statesn/a
Good selection.
Stayed in December 2023
Reviewed: 17 October 2023
Bakare
United StatesTHE WIFI IS A MESS.
ITS CLOSE TO THE LOCATION I WAS GOING TO. THE WIFI IS A MESS
Stayed in October 2023
Reviewed: 7 September 2023
William
United StatesBreakfast
Great good
Stayed in September 2023
Reviewed: 2 September 2023
Muhammad
United StatesExtended checkout should be available with payment, Hotel lobby should also have a restroom. Easier garbage disposal.
Breakfast was awesome. Location was nice however away from main roanoke city. Salem itself isn't a very big city but people are very friendly.
Stayed in September 2023
Reviewed: 13 August 2023
Joseph
United StatesCarpet in the room was not clean and really worn. Areas in the bathroom had not been thoroughly cleaned. Water was very hard and drying to skin. TV picture was dark and hard to see at times. Facility just needs some updates- the basics are good.
Love the wide hallways and easy access to room. Love the patio and pool area, the view of the mountains is beautiful. The size of the room was great. Easy parking and entry to building.
Stayed in August 2023
Reviewed: 5 August 2023
Robin
United Statesthe first morning the breakfast was great. 2nd morning employee didn't show up so didn't have full breakfast stuff. little disappointed. employee that morning was very rude as well. Pool needed to be cleaned and when I asked about it, rude employee said they didn't know when they would be getting to it, due to lack of employees. when we got to the room, it was semi clean, however there was dirty washclothes still in the tub and toilet was dirty. Also found some ants in the room.
it had AC mine was out at my house, which is why i stayed there
Stayed in July 2023
Reviewed: 12 June 2023
Lisa
United Statesneed to have curtain that close, this way you can close, so no one can see into room
Stayed in June 2023
Reviewed: 26 May 2023
Deborah
United StatesVery clean, updated hotel in a quiet location.
Stayed in May 2023
Reviewed: 22 May 2023
Shepard
United StatesThe breakfast could have a bit more options.
Stayed in May 2023
Reviewed: 21 May 2023
Rosalyn
United StatesNeeded some updating
Perfect location and views
Stayed in May 2023
Reviewed: 15 May 2023
Angelina
United Statesthe Toilet was small and too low. Carpet do not like carpet and stains. lately the hotels i've been staying have faux wooden floors. Also couch could be faux leather or real. But at least you can wipe it down couch had a small stain.
i loved the view and the outside dining overlooking the pool. The rooms were very spacious with a big closet. water pressure was great. Love the couch area it also had. desk area had a nice office chair.
Stayed in May 2023
Reviewed: 1 May 2023
Bakare
United Statesthe coin laundry , if you don’t tell them at the lobby on time to get ur room cleaned , then u have to wait till the next day. its not a thorough cleaning, I had to call d cleaner again about my bathroom, the refrigerator had to be changed.
the location is good
Stayed in April 2023
Reviewed: 21 April 2023
Melody
United StatesNo comment
The location was spot on for our destination
Stayed in April 2023
Reviewed: 14 April 2023
Leonard
United StatesThey did not have mattress cover on bed
Stayed in April 2023
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