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351 Lone Pine Drive, The Dalles, OR 97058, United States of America
August 15, 2016
눉Saturday morning we booked an additional night and Betty arranged it for us. However, the gal at the front desk on Sat am, after we all signed for another night, she didn't properly put our paperwork away and while at the car show 2 couples were called at home to explain we HAD NOT paid for another night - oh yes we had? So, whoever was the supervisor on Saturday calls my home and then I call them and Edwina tells me we need to get back to our room and remove our personal possessions! I said NO we did stop and pay for another night, I'm not a liar I said and she was getting ready to hang up on me because "I don't need your attitude!" Well, we already had so many problems with the computer system that we were frustrated. Then she looked further and the morning gal had stapled our paperwork backwards on another set of paperwork. Yes, we did have a room.
눇Betty greeted us at the front desk and even though she told us our reservations weren't available and they needed to change our rooms, she was very pleasant and efficient. 1st couples cards would not work in their door and she had to accompany them with the 2nd set of cards....We were given room 131 and when we opened the door there was a man and 2 small dogs barking....the computer gave 131 away twice?! Rearranged for another room on the 2nd floor 202. And the ice machine stopped working so Betty had a a lot on her plate and she was so pleasant and confident in helping us and making our stay great and she had just started her shift to come in the computers were giving wrong info and then shut down on her. So, we liked BETTY and that's my point - excellent employee. Pool was nice - breakfast bar was nice...facility was nice.
August 10, 2016
눇They serve a REAL breakfast. Simple cheese omelets, scrambled eggs, and sausage. No it's not elegant, but very good.
August 15, 2016
눉Confusing to find. Don't listen to Google maps.
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