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Reviews of Comfort Suites Scranton near Montage Mountain 3 stars

44 Montage Mountain Road, Scranton, PA 18507, United States

#3 of 8 hotels in Scranton

Guests' Choice

Review score

Based on 1157 hotel reviews

8.1

Score breakdown

  • Cleanliness

    8.6

  • Comfort

    8.5

  • Location

    8.7

  • Facilities

    8.3

  • Staff

    8.7

  • Value for money

    8.3

  • Free WiFi

    8.3

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Showing 1 – 25

  • Reviewed: 21 March 2024

    7.0
    It was ok for overnight
    • Leisure trip
    • Couple
    • King Suite - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    bed and pillows uncomfortable

    friendly staff, clean rooms

    Stayed in March 2024

  • Reviewed: 15 March 2024

    9.0
    very good. Heat and vent was excellent
    • Leisure trip
    • Solo traveller
    • Queen Suite with Two Queen Beds - Non-Smoking
    • Stayed 1 night

    B fast was delayed due to snow. But all good

    everthg

    Stayed in February 2024

  • Reviewed: 10 March 2024

    8.0
    Value for price paid.
    • Leisure trip
    • Couple
    • Queen Suite with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Internet service

    Availability and price

    Stayed in March 2024

  • Reviewed: 27 February 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Queen Suite with Two Queen Beds - Non-Smoking
    • Stayed 1 night

    A little extra shampoo and conditioner would have been nice.

    Very clean room, comfortable beds, good location

    Stayed in February 2024

  • Reviewed: 27 February 2024

    9.0
    All good but breakfast was missing
    • Leisure trip
    • Family with young children
    • Queen Suite with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Everything bad breakfast A half of breakfast stations where are broken

    Room it’s spacious

    Stayed in February 2024

  • Reviewed: 20 February 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Queen Suite with Two Queen Beds - Non-Smoking
    • Stayed 1 night

    Nothing

    Nice hotel with all the basic amenities; the breakfast was good; eggs and sausages plus the usual stuff i.e., cereal, yogurts, donuts, etc.

    Stayed in February 2024

  • Reviewed: 20 February 2024

    9.0
    nice, would stay again
    • Leisure trip
    • Couple
    • Queen Suite with Two Queen Beds - Non-Smoking
    • Stayed 2 nights

    location was great room was very good, breakfast was ok. staff was very helpful.

    Stayed in February 2024

  • Reviewed: 18 February 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • King Suite - Non-Smoking
    • Stayed 1 night

    Breakfast option was very limited. Very few fresh fruit. Everything tasted too sweet, even eggs.

    I wish hotel had juice and coffee stations running all day.

    Stayed in January 2024

  • Reviewed: 5 February 2024

    9.0
    Great stay for a family
    • Leisure trip
    • Family with young children
    • Queen Suite with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    The tv in the room is on an auto shut off

    It is clean & comfy. The breakfast was great. The pool and hot tub were a hit with my kids. We had a great time in the game room

    Stayed in February 2024

  • Reviewed: 28 January 2024

    8.0
    This was a very fulfilling enjoyable stay with my kids & We had a pleasant time.
    • Leisure trip
    • Family with young children
    • Queen Suite with Two Queen Beds - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    Organization of free breakfast, no gloves available to fix free breakfast for cleanliness and less germ spreading. No staff wiping down tables during the breakfast.

    Free breakfast option and family friendly facility. Close distance to shopping centers, restaurants, and grocery stores.

    Stayed in January 2024

  • Reviewed: 23 January 2024

    9.0
    very nice choice
    • Leisure trip
    • Family with young children
    • Queen Suite with Two Queen Beds - Non-Smoking
    • Stayed 2 nights

    the game room and swim pool is surprise. I didn't expect to have a good swim pool with this price. Even I didn't go to the pool after ski (too tired), I am very happy to have a clean and warm swim pool. The kids have a lot of fun in the game room. Another bonus is it is close to the super charge station for tesla.

    Stayed in January 2024

  • Reviewed: 19 January 2024

    9.0
    It was great
    • Leisure trip
    • Couple
    • King Suite - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Nothing

    The room was clean, the breakfast was decent and they have a pool.

    Stayed in January 2024

  • Reviewed: 16 January 2024

    8.0
    Good would stay here again.
    • Leisure trip
    • Family with young children
    • Queen Suite with Two Queen Beds - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    Little to no pool towels at the pool, went during peak ski season and they seemed short staffed so breakfast was really good when food was there. Breakfast was 6-9 and at 9 everything was shut down even though people were still waiting on food to come out or be replenished. Since they were ‘behind’ in prepping the food I wished it would have been open longer to accommodate everyone

    Comfortable bed , spacious room. Amazing new hot tub. warm pool

    Stayed in January 2024

  • Reviewed: 14 January 2024

    8.0
    Very good for short stay
    • Business trip
    • Family with young children
    • Queen Suite with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The rooms smell a lot like ramen noodles and the rooms are very noisy. We could here both rooms next to our room and all the walking from room above us.

    The size and the cleanliness

    Stayed in January 2024

  • Reviewed: 12 January 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Queen Suite with Two Queen Beds - Non-Smoking
    • Stayed 1 night

    Nothing!

    Good breakfast ! Clean

    Stayed in January 2024

  • Reviewed: 3 January 2024

    8.0
    Good hotel nothing exceptional but was perfect for what I needed it for
    • Leisure trip
    • Couple
    • King Suite - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    Hot tub was broken while we were there. No other real complaints

    Nice hotel good size room and nice pool.

    Stayed in December 2023

  • Reviewed: 2 January 2024

    8.0
    No issues other than weird things that are random. Last time I stayed there was period blood on the comforter and i was
    • Leisure trip
    • Couple
    • King Suite with Roll-In Shower - Accessible/Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    There was a pair of underwear behind our bed? & we didn’t get any new towels when maid was going around. I honestly like it anyway. It is a very comfortable stay. I am pregnant and need a comfy bed.

    Staff is nice, and comfy beds.

    Stayed in January 2024

  • Reviewed: 28 December 2023

    8.0
    Overall good stay.
    • Leisure trip
    • Family with young children
    • Queen Suite with Two Queen Beds - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    Understaff, no midweek cleaning service.

    Value, location and great amenities.

    Stayed in December 2023

  • Reviewed: 23 December 2023

    8.0
    Very difficult entrance to find, especially in the dark. But nice and clean, and friendly staff!
    • Leisure trip
    • Solo traveller
    • King Suite - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Room cards are terrible. They don’t work easily. I spent six hours driving from Massachusetts, was exhausted and just wanted to get in my room. Instead I have to drop everything and fiddle with this plastic thing to get into my $90 room. I never left my room because I didn’t want to mess with the card key trying to get back in!!

    Clean, nice room, spacious, clean bathrooms, nice setup with comfortable quarters and work desk. TV was easy to manage, heat worked nicely.

    Stayed in December 2023

  • Reviewed: 23 December 2023

    9.0
    Good value, clean, friendly service and good breakfast.
    • Leisure trip
    • Couple
    • Queen Suite with Two Queen Beds - Non-Smoking
    • Stayed 1 night

    very accomodating

    Stayed in December 2023

  • Reviewed: 23 December 2023

    8.0
    Good overall.
    • Leisure trip
    • Family with young children
    • Queen Suite with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Pullout mattress was dirty and uncomfortable.

    Convenient to I-81 and breakfast was good. Staff friendly and helpful.

    Stayed in December 2023

  • Reviewed: 23 December 2023

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Queen Suite with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The only issue was that the pull out bed mattress was dirty with food crumbs from previous guests, I'm assuming. The mattress also had deep rips where springs were sticking out. There was also a large pink stain on the carpet. Other than that the room was cleaned well.

    Staff was very polite and helpful. Room was very clean and spacious. Breakfast was good and plenty of options.

    Stayed in December 2023

  • Reviewed: 18 December 2023

    9.0
    We booked here because it was the best bargain, but didn't expect so much for our $$! Nice Surprise!
    • Leisure trip
    • Couple
    • Queen Suite with Two Queen Beds - Non-Smoking
    • Stayed 1 night

    nothing

    We liked the whole place. The room - more spacious and comfy that expected, and super soft sheets. The breakfast had generous, varied and delicious selections - especially liked the bacon/sausage, eggs, good yogurts (small size, thanks), fresh fruit, those great waffle makers that give you such authentic crispy waffles and happy to see hard-boiled eggs too. There's more - this is just what we ate. Staff could not have been nicer and more helpful with suggestions. Oh, the view of the surrounding hills was also lovely at sunset! We booked here because it was the best bargain in this area, so we weren't expecting so much for our money. Nice surprise!!

    Stayed in December 2023

  • Reviewed: 16 December 2023

    8.0
    Good value
    • Leisure trip
    • Couple
    • Queen Suite with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    small bathroom

    Big rooms, clean

    Stayed in December 2023

Showing 1 – 25

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