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3101 Pacific Avenue, Atlantic City, NJ 08401, United States of America
May 14, 2016
눉I think the overall stay was polluted by bad customer service.! When i booked online, I requested one hour late check-out as I arrived around 10 at night, plus I had requested it on the website while booking as well. The Indian guy at desk was just plain mean and not helpful at all. Told me that check out was at 11. He told me to come down in morning at 9 and request a late check-out if they would grant it. I was like "If I have to wake up and come to desk at 9 anyways, what's the point of asking for late check-out?" I asked to speak to manager, he said the manager left 5 minutes ago and has gone out of town and he'll be back in morning at 9. (The whole thing seemed as if he was trying to jerk me around cuz he had this grin on his face the whole time.!) Well, I ask him to connect me on phone and he refuses that he's not allowed to do so. I was more pissed off cuz of the guy trying to be deceitful. As for the room, big smudge of paint on the upper corner of bathroom door as to cover some damage, causing paint smell in the room. It was noisy during the night. The Wi-Fi stopped working late at night.! There was just coffee at breakfast that ended at 9; nothing else. It just seemed like the people did not care at all abt providing customer service at all, just wanted to take your money and have you check out. Sort of like penny- pinchers, real stingy. I would not stay here again..! Would not hurt to get some tips from motels like Howard Johnson, a block down where I stayed next night and the guy gave me late checkout till 12 without me even having to request it..!
눇Nothing comes to mind.!
May 13, 2016
눉The toilet foundation was loose. The pancakes are not good as the waffle iron needs to come back. Don't like the outer appearance of the smoking rooms in the back...
눇The staff and price
May 11, 2016
눉Noisy guests next door at 4:00 a.m. . . . Police eventually called - problem resolved.
눇Good location close to the Boardwalk; wifi; friendly and welcoming staff; free parking; good breakfast.
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