3200 El Camino Real, Palo Alto, CA 94306, United States of America
#25 of 37 hotels in Palo Alto
Guests' ChoiceBased on 267 hotel reviews
7.9Cleanliness
8.2
Comfort
8.2
Location
8.5
Facilities
7.9
Staff
8.3
Value for money
8.1
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: February 16, 2024
Olga
LatviaBasic but offering everything one needs. Clean and comfortable.
Stayed in February 2024
Reviewed: February 5, 2024
Cynthia
United States of AmericaI didn’t like that the front door was old so it had a large opening at the bottom of the door. Critters could make their way in.
The room was very clean and everything was updated.
Stayed in February 2024
Reviewed: November 19, 2023
Rémy
FranceCarpet covering the whole floor as it may be a problem for people suffering from dust mites allergies.
Comfortable and large bed.
Stayed in September 2023
Reviewed: October 24, 2023
Adrito
United Kingdom- Should be clear the checkin system is semi-virtual.
- Convenient location. - Clean room.
Stayed in October 2023
Reviewed: October 23, 2023
Donna
United States of AmericaBathroom was dated, area was ok.
Room was basic and clean. Great value!
Stayed in October 2023
Reviewed: October 9, 2023
Leah
United States of AmericaCould have been cleaned more thoroughly, and our toilet clogged the first day, and the only service they offered was a plunger.
Nice big room.
Stayed in October 2023
Reviewed: September 18, 2023
Roy
United States of AmericaBathroom fixtures were in bad shape…you have to jiggle the handle of the toilet or it will never stop running; shower barely worked; TV remote did not work; kinda ratty carpet…
Bed was firm and comfortable; location was quite handy; the desk manager was friendly; room was pretty clean
Stayed in September 2023
Reviewed: September 5, 2023
Aviv
IsraelPrice was expensive relative to the value at the time, possibly due to a concurrent event. Air conditioner was strong, but also noisy. Not a lot of privacy.
Rooms were well stocked, and had everything advertised.
Stayed in September 2023
Reviewed: August 21, 2023
Elizabeth
United States of Americano plce to sit outdoors. no breakfast or real coffee on premises
very clean, good location. pleasant office staff.
Stayed in August 2023
Reviewed: August 13, 2023
Ruby
United States of AmericaWould like larger pillows. Would like more toilet paper available in the room other than what is on the holder. Shouldn't have to request more.
Good location. Roominess of room.
Stayed in July 2023
Reviewed: July 28, 2023
関
JapanThe room was clean and enough space for two persons. There was a nice restaurant next to the hotel.
Stayed in July 2023
Reviewed: June 30, 2023
Mary
United States of AmericaNothing
Clean, quiet, good location.
Stayed in June 2023
Reviewed: June 30, 2023
Mary
United States of AmericaWe got a queen accessible room as it was the only one left when I booked it. Our only complaint is that there is no closet, dresser, or place to hang anything long (dress, long coat) in that room, and no where to put toiletries in the bathroom. Our daughter came later to a regular queen room and it had more amenities for storage. Could also have used a couple extra pillows.
Clean, basic, and a great location.
Stayed in June 2023
Reviewed: June 22, 2023
Dennis
United States of AmericaWhen I called 2 different times Monday Eve no one answered. Parking spots were tight.
Had necessities. Bath and Beds were comfortable and clean.
Stayed in June 2023
Reviewed: June 20, 2023
Donna
United States of Americaclose to everything
Stayed in June 2023
Reviewed: May 21, 2023
Robert
United States of America.
..
Stayed in April 2023
Reviewed: May 21, 2023
Inman
United States of AmericaHandicapped room
Stayed in May 2023
Reviewed: April 14, 2023
Vera
United States of AmericaOutside appearance, not so easy car entrance to the parking lot.
Cleanliness, quiet, very comfortable mattress, nice furniture, no-smoking, no scent in the room, not far from Stanford Hospital.
Stayed in April 2023
Reviewed: March 7, 2023
Sarah
United States of AmericaI did not like the check-in/ out process where you have to ring a bell on the outside of the building and wait for someone to come to the window. There was no lobby.
The room itself was commodious and comfortable with everything I could need- microwave and mini- refrigerator, small desk area, large chest of drawers, coffee macine, iron, and blow dryer. The location is easy walking distance to the campus.
Stayed in March 2023
Reviewed: March 5, 2023
Lei
United States of Americaroom is clean, the microwave and the refrigerator are useful, and the location is convenient
Stayed in March 2023
Reviewed: February 13, 2023
Keith
United States of AmericaOlder hotel.
A good value, clean rooms
Stayed in February 2023
Reviewed: January 1, 2023
John
AustraliaCheck in staff - bit weird and cold to have night window operational at 4pm. Would not let us in the front door and was vague with room directions… “it’s over there”. Young “check out” staff member the next day was lovely though so hard to say if just one person letting down the team
Fab, clean, convenient, good value! Bathroom was great. Spare pillow would have made it better but really, great stay!
Stayed in December 2022
Reviewed: November 13, 2022
Julia
United States of Americawater pressure of shower was very poor (low)
The room was basic but clean and comfortable. The staff were most friendly and helpful.
Stayed in November 2022
Reviewed: October 10, 2022
Elizabeth
United States of AmericaThe microwave was old and looked worn.
Stayed in October 2022
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