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Reviews of Extended Stay America Suites - Stockton - Tracy 2 stars

2526 Pavilion Pwky, Tracy, CA 95304, United States

#6 of 7 hotels in Tracy

Guests' Choice

Review score

Based on 153 hotel reviews

7.1

Score breakdown

  • Cleanliness

    7.5

  • Comfort

    7.7

  • Location

    8.3

  • Facilities

    7.4

  • Staff

    8.0

  • Value for money

    7.3

  • Free WiFi

    9.1

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Showing 1 – 25

  • Reviewed: 17 November 2023

    7.0
    Just ok
    • Leisure trip
    • Couple
    • Queen studio with 1 Queen Bed - Disability Access/Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    When it is advertised that breakfast is included in the price of a room, I expect eggs and sausage… not a plastic wrapped muffin and a coffee. This should be advertised for what it is… grab and go

    Clean and comfortable

    Stayed in November 2023

  • Reviewed: 23 October 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Studio with 2 Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    N/A

    Everything was great

    Stayed in October 2023

  • Reviewed: 11 September 2023

    7.0
    Okay
    • Leisure trip
    • Solo traveller
    • Queen Studio - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The bed was hard. The cover of the fluorescent light fell on floor while I was standing in the kitchen. The pieces flew all over scaring me and my service dog. Probably not put back correctly.

    Location.

    Stayed in September 2023

  • Reviewed: 6 August 2023

    6.0
    Staff very accommodating and friendly and helpful
    • Leisure trip
    • Family with young children
    • Queen Studio - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Other guests at hotel made it uncomfortable. Random man seen me alone with my daughter but didn’t see my bf, came aggressively knocking on my door then tried to fight my bf.

    Very clean & well maintained rooms, close to many amenities.

    Stayed in August 2023

  • Reviewed: 3 April 2023

    8.0
    Normal
    • Leisure trip
    • Couple
    • Queen studio with 1 Queen Bed - Disability Access/Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    No shampoo, just one soap.

    Clean facility

    Stayed in April 2023

  • Reviewed: 21 March 2023

    6.0
    you get what you pay for
    • Leisure trip
    • Family with young children
    • Queen Studio - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    bed was hard.

    location was central

    Stayed in March 2023

  • Reviewed: 15 March 2023

    7.0
    decent
    • Leisure trip
    • Couple
    • Queen Studio - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    room doesn’t smell right

    location

    Stayed in February 2023

  • Reviewed: 10 March 2023

    8.0
    Very good
    • Business trip
    • Solo traveller
    • Queen studio with 1 Queen Bed - Disability Access/Non-Smoking
    • Stayed 4 nights
    • Submitted via mobile

    nice area to stay and very

    how they had full size fridge and stove very clean and friendly

    Stayed in March 2023

  • Reviewed: 21 February 2023

    8.0
    Return business is based on total experience
    • Leisure trip
    • Solo traveller
    • Queen studio with 1 Queen Bed - Disability Access/Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Checking in with Rosie went very well, very professional, coffee ran out and she immediately got more, now checking out the next day, a different lady who was sitting down, I placed my room card on the counter, she came up didn’t even acknowledge me or asked how my stay was, just took the card and went back to sit down and continue with what ever she was doing

    You can add some fresh fruit

    Stayed in February 2023

  • Reviewed: 31 January 2023

    8.0
    good value for what i paid.
    • Leisure trip
    • Couple
    • Queen Studio - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    dirty rooms

    good price.

    Stayed in January 2023

  • Reviewed: 5 May 2022

    8.0
    comfertable stay
    • Leisure trip
    • Family with young children
    • Queen Studio - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    price

    location

    Stayed in May 2022

  • Reviewed: 1 April 2022

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Queen Studio - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    I paid through booking and it said I didn’t need to pay any additional cost when I arrived. But I was expecting to give them my card for incidentals. What I didn’t expect was to pay the same price that I was already charged. I told the front desk I already paid and provided my email, the booking reference and my receipt and my online bank statement. He said he didn’t see anything on his side that says I paid already, it was late and I had no strength to argue anymore. So now a week later and my bank is still investigating smh

    Stayed in March 2022

  • Reviewed: 11 February 2024

    9.0
    Comfortable and great value.
    • Leisure trip
    • Couple
    • Queen Studio - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    The grab and go breakfast was very poor. Packaged chocolate chip muffin and instant oatmeal. Coffee. That’s it.

    Clean. Excellent value. Spacious and comfortable. Great having the kitchenette with microwave and big refrigerator. Desk, table, and recliner chair were nice. Close to shopping and restaurants

    Stayed in February 2024

  • Reviewed: 5 February 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Queen studio with 1 Queen Bed - Disability Access/Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    All good TS by

    Fabulous

    Stayed in February 2024

  • Reviewed: 10 December 2023

    1.0
    Very poor
    • Leisure trip
    • Solo traveller
    • Queen Studio - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    I couldn't even stay in the room. There was hair and dirt in bathroom. Sink cracked and counters were dirty. I was in room for a total of 10min and left. As I was leaving there were people parked behind hotel working on their cars and a mobile home with some scary looking people. I live in Tracy and was having my bathroom remodeled so needed a day away to have a restroom. Id rather use a bucket then stay there.

    Stayed in December 2023

  • Reviewed: 10 December 2023

    10
    Everything is great but front desk needs to work on their customer service! Place is clean and room is clean
    • Couple
    • Queen Studio - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Place is clean and hope they’ll keep it that way!

    Stayed in November 2023

  • Reviewed: 7 December 2023

    5.0
    Cheap for a reason
    • Leisure trip
    • Couple
    • Queen studio with 1 Queen Bed - Disability Access/Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The room had a cockroach in it. The bathroom shower walls were falling.

    Staff where very nice

    Stayed in December 2023

  • Reviewed: 3 December 2023

    10
    Recommended. It is a good stay.
    • Business trip
    • Solo traveller
    • Queen Studio - Non-Smoking
    • Stayed 1 night

    I did not like the bed. It was a comfortable bed; however, it moved a lot. For example, if I sat at the foot of the bed, the bed would tip forward. I had to be cautious. I was a bit sad there was not any coffee machine with coffee in the room. I didn't really need it this time but I would have liked the option to be there and not have to go downstairs to request one at the front desk. It is the walking that is the inconvenience but it is the inconvenience that I would have to change into a different set of clothes to go to the front desk.

    Very friendly staff (both checking in and out). There was also lots of parking (front, sides, back). The bathroom had a good amount of room. There were many outlets. This was perfect as one was right next to the worktable. The television also swiveled. I loved this as I was working on the table, I was able to move the television if I wanted to watch a show.

    Stayed in October 2023

  • Reviewed: 2 December 2023

    1.0
    Very poor
    • Leisure trip
    • Family with young children
    • Queen Studio - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The towels smell duty. There were hair in the bathtub. The room touch up paint were so bad. There were so many stains in the wall too.

    I my Son and I like the view. The locations was great close because of lots of options of store next door.

    Stayed in November 2023

  • Reviewed: 20 November 2023

    5.0
    Fair. Good price!
    • Leisure trip
    • Couple
    • Queen studio with 1 Queen Bed - Disability Access/Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Hotel entrance area was worn down giving the hotel an over all runned-down appearance.

    Hotel was clean, staff was nice but all amenities needed to be acquired at the front desk instead of being in the room.

    Stayed in November 2023

  • Reviewed: 22 September 2023

    10
    Exceptional
    • Business trip
    • Solo traveller
    • Queen Studio - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    when I checked in, I believe her name was Vicky. She was the best person I had met in a long time with a great attitude, and she made me feel really welcome. She help me with all the needs that I had, and didn’t hesitate to offer more help. She made my visit a great one. Thank you for all your hospitality. The hotel was very clean the property even cleaner an all-around great atmosphere.

    Stayed in September 2023

  • Reviewed: 1 September 2023

    10
    Comfortable, Convenient, and Affordable
    • Business trip
    • Solo traveller
    • Queen Studio - Non-Smoking
    • Stayed 8 nights
    • Submitted via mobile

    Nothing

    I really appreciated all the professionalism and support they was provided to me by Ms Vicky, and her team😊

    Stayed in August 2023

  • Reviewed: 25 July 2023

    3.0
    Not great.
    • Leisure trip
    • Family with young children
    • Queen studio with 1 Queen Bed - Disability Access/Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    No amenities. No coffee or shampoo. Dated. Ball of pubic hair on floor. "Breakfast" was prepackaged muffins and an empty coffee pot.

    Location.

    Stayed in July 2023

  • Reviewed: 18 June 2023

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Queen Studio - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    Some long term guest, demanding that I move my car from his self assigned hand cap spot. The funny part is my handy cap person as well and it was more than one open spots.

    Everything.

    Stayed in May 2023

Showing 1 – 25

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