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11712 Northwest Plaza Circle, Kansas City, MO 64153, United States of America
June 19, 2016
눉Nothing. Just need to be sure you take all your own food as they have nothing there and vending machine that is there is Really expensive.
눇It was close to where we wanted to be and very comfortable.
June 14, 2016
눉The staff member and manager Extended Stay 06/10-12/2016 The toilet flusher in 208 at the Extended Stay Kansas City Airport Plaza Circle location where my daughter and I were staying was disconnected. When I arrived in town from the airport the evening of the 10th, my daughter made me aware of it. The next day, I asked Paula at the front desk if there was anyone who could fix toilet and that it had something to do with the handle being disconnected. Paula proceeded to say that she didn't know anything about fixing a toilet and then just stood there. I then asked if there was anyone available who could come take a look. She said I do not what what to do and the person she knows that would be able to help isn't available. I asked was there anyone at all that could just glue, tape or reconnect the piece in the interim. Paula said I wouldn't even know where that stuff is. I said "Okay, so you are saying there is no other staff available to do this or who knows where the supplies are?" She went to the room behind the front desk and asked Neil if he would be able to help and he said yes. He was indeed very helpful and fixed this issue for us. My grandson, Eion Johnson, was assaulted (a 4 year old boy) by a long term live in at the Extended Stay Kansas City Airport Plaza Circle location. He was grabbed by his arm and jerked in his mother's presence. Reported the incident to the night clerk at the front desk and Paula the next morning. She said she received complaints from a long term guest or two about the noise. When I told her about the assault she flippantly said "Oh, she needs to dial 911". Maria Karklin is the manager. Paula said that the manager will be in at 3 pm and I can take it up with her then. After speaking with Paula later on and expressing very gently that her attitude and nonchalance about both the toilet and assault were unsettling she said oh well.
눇The entire visit was distributing
June 5, 2016
눇The staff was so pleasant. The location to the airport was perfect. Rooms were quite and clean. Can't say enough positive things about my experience.
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