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  5. Reviews of Hometowne Studios by Red Roof Winston-Salem - University Pkwy

Reviews of Hometowne Studios by Red Roof Winston-Salem - University Pkwy This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

7910 North Point Boulevard, Winston-Salem, NC 27106, United States of America

#36 of 40 hotels in Winston-Salem

Guests' Choice

Review Score

Based on 467 hotel reviews

5.4

Score breakdown

  • Cleanliness

    5.9

  • Comfort

    6.1

  • Location

    6.9

  • Facilities

    5.9

  • Staff

    7.0

  • Value for money

    6.4

  • Free WiFi

    6.5

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: September 30, 2023

    5.0
    Fair
    • Family with young children
    • Studio Room with Two Double Beds Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Noise

    Convenient

    Stayed in September 2023

  • Reviewed: September 24, 2023

    4.0
    Never again !
    • Leisure trip
    • Solo traveler
    • Studio Queen Room Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Everything was dirty !

    Stayed in September 2023

  • Reviewed: August 19, 2023

    6.0
    Pleasant
    • Solo traveler
    • Studio Queen Room Non-Smoking
    • Stayed 4 nights
    • Submitted from a mobile device

    THE FLOOR WAS NASTY! It needs to be mopped bad! The water had to be cut off but that wasn't their fault.

    The lady at the front desk is awesome! The kitchenette. The bed was comfy.

    Stayed in August 2023

  • Reviewed: August 19, 2023

    5.0
    Fair
    • Family with young children
    • Studio Queen Room Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Toilet leaks.

    Price is good if you’re money is tight.

    Stayed in August 2023

  • Reviewed: July 2, 2023

    5.0
    Fair
    • Leisure trip
    • Family with young children
    • Studio Queen Room Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    The room was dirty. I found it strange that they only did your laundry sheets once a week. If anything.

    I like the location and the kitchenette.

    Stayed in June 2023

  • Reviewed: May 20, 2023

    4.0
    Disappointing
    • Solo traveler
    • Studio Room Queen Bed Disability Access Non-Smoking
    • Stayed 7 nights
    • Submitted from a mobile device

    The rooms were half cleaned. Poor maintenance not the maintenance person the facility

    It was convenient to restaurants and stores . Some of the staff was good some was grumpy. Price was reasonable

    Stayed in May 2023

  • Reviewed: May 18, 2023

    5.0
    I couldn't return to hotel because of smell of smoke.
    • Leisure trip
    • Solo traveler
    • Studio Queen Room Non-Smoking
    • Stayed 3 nights

    Terrible smell of smoke as I entered the room. Leaking pipes under kitchen sink. Dirty floor around toilet. I was very cold first night since I asked for an extra blanket and was told by front desk that they didn't have any more even though I had requested an extra blanket on line when booking hotel. I slept in my coat. Second and third night I loaned a blanket from my daughter.

    New refrigerator. Shower has a good water flow and temperature.

    Stayed in May 2023

  • Reviewed: May 8, 2023

    5.0
    had bed and shower, so
    • Leisure trip
    • Family with young children
    • Studio Room with Two Double Beds Non-Smoking
    • Stayed 4 nights
    • Submitted from a mobile device

    room is in bad shape, both sinks drip, had to fix toilet to flush without holding the handle the whole time, no plate on rotator in microwave, saw a roach, paint and wall damage, instead of proper mounting of sink and counter it had gobs of caulk mess badly done to fill inch or more gap, large gap under main door, basically everything in need of major repair

    Bed was ok

    Stayed in May 2023

  • Reviewed: April 24, 2023

    5.0
    Booked a no smoking room but it was far from a smoke free room
    • Business trip
    • Family with young children
    • Studio Queen Room Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    The hotel had trash about and should be pressure clean more frequently.

    Stayed in April 2023

  • Reviewed: April 2, 2023

    6.0
    Pleasant
    • Business trip
    • Solo traveler
    • Studio Queen Room Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The water was scalding hot , absolutely no cold water atball

    The staff was friendly, I got in late,had been traveling all day was tired frustrated , then I wasn't aware I would have to pay a additional 50 dollar deposite after I paid online. So I had to transfer money around I know she was tired and getting a bit aggravated however she stayed polite and patient.

    Stayed in April 2023

  • Reviewed: March 30, 2023

    5.0
    Almost get what you pay for.
    • Leisure trip
    • Solo traveler
    • Studio Queen Room Non-Smoking
    • Stayed 1 night

    Giving them the benefit of doubt. I'm guessing not providing a small bar of soap or shampoo packet or wash cloth or Towels of any type was their attempt of going eco-green. First hotel room where you had the duel bed sheet-towel combo. You may ask why didn't I call the office or housekeeping, The office hours are 11am- 7pm. Closed Sunday and it is definitely closed all day Sunday ( I have photo with sign on the door to prove it). They do provide a red phone for emergency contact to someone - I'm not saying it doesn't work or no one picks up but after 8 or 9 rings I started counting actual rings and hung up after reaching 42. Even at $60 dollars or so a night you should be able to get towels as part of the room cost. Have no clue how anyone can check in late or on Sunday.

    Bed and pillows were exceptionally good. Location worked well for what I needed, Price almost worked and I'm very forgiving. Room was clean enough but I'm sure others may find issues.

    Stayed in March 2023

  • Reviewed: February 16, 2023

    4.0
    Disappointing
    • Solo traveler
    • Studio Queen Room Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    I was up too high the water was off so I wouldn't tell my family or friend to stay there

    The person that check me in was very nice my room was very clean

    Stayed in February 2023

  • Reviewed: December 28, 2022

    6.0
    the room would have been alright if the roaches wasent active
    • Couple
    • Studio Room with Two Double Beds Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    the room had roaches and the room was nasty but I recleaned to get comfortable

    the area

    Stayed in December 2022

  • Reviewed: December 20, 2022

    6.0
    Nice staff! Room was subpar.
    • Business trip
    • Solo traveler
    • Studio Queen Room Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Rooms need to be updated. Everything was old and patched up. There were holes in the bathroom wall, stains in the ceiling. The wi-fi did not work at all, which was a major inconvenience since I neede to do some work.

    Check in

    Stayed in December 2022

  • Reviewed: December 3, 2022

    5.0
    Fair
    • Family with young children
    • Studio Queen Room Non-Smoking
    • Stayed 7 nights
    • Submitted from a mobile device

    The room was nice it was not clean

    That the staff was very nice

    Stayed in October 2022

  • Reviewed: September 8, 2022

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Studio Room with Two Double Beds Non-Smoking
    • Stayed 7 nights
    • Submitted from a mobile device

    The price and the room quality

    Stayed in August 2022

  • Reviewed: September 2, 2022

    6.0
    Pleasant
    • Leisure trip
    • Solo traveler
    • Studio Queen Room Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    No Clean

    Costumer service

    Stayed in September 2022

  • Reviewed: August 27, 2022

    5.0
    Fair
    • Leisure trip
    • Couple
    • Studio Queen Room Non-Smoking
    • Stayed 7 nights
    • Submitted from a mobile device

    Not having a tv

    Stayed in August 2022

  • Reviewed: July 25, 2022

    4.0
    You will get what you pay for
    • Leisure trip
    • Solo traveler
    • Studio Queen Room Non-Smoking
    • Stayed 1 night

    Room not cleaned. No soap. Dirty bathroom , kitchen and bedroom, roaches and other bugs. Music blasting from the parking lot. People yelling outside at all hours of the night. All I can say is you get what you pay for. Not mad but will never stay there again.

    price

    Stayed in July 2022

  • Reviewed: July 12, 2022

    6.0
    Great staff pretty good place
    • Leisure trip
    • Family with young children
    • Studio Queen Room Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    People sitting outside of the rooms and driving through at three and four in the morning. People walking and smoking all over the place. Dirty cigarette nicotine left behind on counters makes the place feel nasty. Dish TV they said they were working on it but it never played all weekend.. do comfortable chairs to sit in

    The staff and the room. The price was great too. There was some food nearby. The bed was great. I'd like the staff it was there. Under Staffing is a problem here though!

    Stayed in July 2022

  • Reviewed: July 5, 2022

    5.0
    I’ll stay again but big changes need to be made! especially for what they charging people
    • Leisure trip
    • Solo traveler
    • Studio Queen Room Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    No security(Which I applied for)! If your key happens to not open your room(happens far to often) and it’s after 7 then you might not get in your room and they will not compensate you for it either! I was there recently and we didn’t have power all day and it was hot! You think they gave us another day heck no! The staff is stretched so thin they’re cutting corners when cleaning! I’ve gotten bloody sheets the last couple visits, no towels, no pillows or pillowcases, microwaves not cleaned molded shower curtains! I stay because the close proximity to my job! I was staying here last year and things were great! Now it’s almost as bad as it was when it was Crosslands

    The staff is cool! you can tell they’re stretched thin but they make due!

    Stayed in July 2022

  • Reviewed: June 14, 2022

    6.0
    I stayed because it’s cheap and close to my job! If that weren’t the case I wouldn’t stay!
    • Leisure trip
    • Solo traveler
    • Studio Queen Room Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    I don’t like that I’ve been here 2 weeks and my fridge hasn’t worked so I spent more money then I should have and I know they’re not gonna compensate me for it! I’ve told the desk clerk several times still no fridge! there’s parent less children running around the property, trash everywhere and the staff some I know personally and they could careless about doing anything it’s just a paycheck! Staff lives here but they act as if you’re bothering them when you go to them!

    i like that they’re trying to somewhat clean the place up!

    Stayed in May 2022

  • Reviewed: May 17, 2022

    4.0
    • Business trip
    • Solo traveler
    • Studio Queen Room Non-Smoking
    • Stayed 4 nights
    • Submitted from a mobile device

    This review is hidden because it doesn't meet our guidelines.

  • Reviewed: May 3, 2022

    4.0
    It was okay could’ve been better
    • Business trip
    • Couple
    • Studio Queen Room Non-Smoking
    • Stayed 7 nights
    • Submitted from a mobile device

    I had no hot water 3 days of my stay.

    Great location!!!

    Stayed in May 2022

Showing 1 - 25

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