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  5. Reviews of Extended Stay America Suites - Los Angeles - Monrovia

Reviews of Extended Stay America Suites - Los Angeles - Monrovia This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

930 South Fifth Avenue, Monrovia, CA 91016, United States of America

#5 of 5 hotels in Monrovia

Guests' Choice

Review Score

Based on 251 hotel reviews

6.5

Score breakdown

  • Cleanliness

    6.9

  • Comfort

    6.9

  • Location

    7.8

  • Facilities

    6.7

  • Staff

    7.6

  • Value for money

    6.8

  • Free WiFi

    8.5

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: March 31, 2024

    7.0
    Good
    • Business trip
    • Solo traveler
    • Queen Studio - Non-Smoking
    • Stayed 11 nights
    • Submitted from a mobile device

    I noticed a lot of over night car guest( people sleeping in the parking lot. Shower and water pressure or shower head could be better. The cabinets are not practical tge set up in the adds and online photos would be more practical kitchen shelves.

    I enjoyed my stay here it was close to my destination.

    Stayed in March 2024

  • Reviewed: February 19, 2024

    5.0
    Eh
    • Leisure trip
    • Couple
    • Queen studio with 1 Queen Bed - Disability Access/Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The main front desk clerk wasnt responsible for the mishap. Her staff didnt complete their job for the day.

    The room that was provided was “cleaned” and we went inside the bed was used. Went to front desk and they were so over booked she only had 1 more room but didnt have the comforter for the bed and no pillow cases. She promised a 25% discount but still have to yet see the refund.

    Stayed in February 2024

  • Reviewed: January 26, 2024

    8.0
    Very Good
    • Leisure trip
    • Travelers with friends
    • Studio with 2 Double Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Our room was missing a hair dryer and bar stool. When we signed in, the gentleman from Italy was not friendly and had to wait for him too long Our room had mold in the bathroom

    Location,size of the room, frig and microwave

    Stayed in January 2024

  • Reviewed: January 13, 2024

    7.0
    Good
    • Business trip
    • Family with young children
    • Queen Studio - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Smelled funny

    Location just off of the freeway

    Stayed in January 2024

  • Reviewed: December 6, 2023

    5.0
    Fair
    • Leisure trip
    • Family with young children
    • Queen Studio - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    The refrigerator made aloud noise. The light in the bathroom was dim. The coffee was weak. The room had an odor, it did not smell clean. The location of my room. Too far from the elevator.

    The bed is clean and comfortable. The breakfast, except weak coffee, this trip. Friendly staff. Free parking.

    Stayed in December 2023

  • Reviewed: November 22, 2023

    6.0
    It was pleasant, aside from the roaches.
    • Leisure trip
    • Solo traveler
    • Queen Studio - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    There were roaches and the rooms were a bit overpriced. They do not offer any points, discounts or bonus promotions for an extended stay at their locations. The Extended Stay that was literally around the corner appeared to be nicer and cleaner.

    I loved the location. The staff were very polite and accommodating. The rooms are a nice size.

    Stayed in September 2023

  • Reviewed: November 15, 2023

    7.0
    Good value in a good location with good customer service
    • Leisure trip
    • Couple
    • Queen studio with 1 Queen Bed - Disability Access/Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Good value and location

    Was good, elevator was dirty but good customer service

    Stayed in October 2023

  • Reviewed: November 7, 2023

    7.0
    Good
    • Business trip
    • Couple
    • Queen studio with 1 Queen Bed - Disability Access/Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    N/A

    Has everything you need

    Stayed in October 2023

  • Reviewed: November 6, 2023

    6.0
    Pleasant
    • Business trip
    • Solo traveler
    • Queen studio with 1 Queen Bed - Disability Access/Non-Smoking
    • Stayed 1 night

    Checkin little issue but it was handled well y staff

    Clean,quiet well taken care of

    Stayed in October 2023

  • Reviewed: November 3, 2023

    5.0
    Staff didn’t bring pans coffee pot etc. that they advertised, microwave was dirty, and breakfast wasn’t open at 6:00 as
    • Couple
    • Queen studio with 1 Queen Bed - Disability Access/Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    Staff didn’t follow through with things that were advertised and we asked for and cleanliness of room was lacking

    The outside of it looks way better than the inside

    Stayed in November 2023

  • Reviewed: October 3, 2023

    5.0
    The staff was very helpful and courteous. It was clear that corporate leadership did not provide th.
    • Business trip
    • Solo traveler
    • Queen Studio - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    There was energy bars and instant oatmeal. No protein , juice, or fruit.

    Nothing really.

    Stayed in October 2023

  • Reviewed: September 18, 2023

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • Queen studio with 1 Queen Bed - Disability Access/Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Old carpeting

    Location, free parking, coffee included, inexpensive, the manager was very welcoming

    Stayed in September 2023

  • Reviewed: September 13, 2023

    6.0
    Okay stay. Next time I hope to be on a non-pet floor.
    • Leisure trip
    • Solo traveler
    • Queen Studio - Non-Smoking
    • Stayed 2 nights

    The hotel has really started to smell like dogs. Every room on my floor had one. Stairwells, hallways-all smelled of dog urine and feces. Yuck.

    Nice facilities for the price. Location is just perfect for what I needed to do.

    Stayed in August 2023

  • Reviewed: September 1, 2023

    5.0
    I slept well and enjoyed my peace and quiet.
    • Leisure trip
    • Solo traveler
    • Queen Studio - Non-Smoking
    • Stayed 2 nights

    The facility could be updated, like clean carpeting, brighter colors. THere could be actual breakfast not just coffee, granola bars and oatmeal. Also, the mirrored closets are creepy.

    The location was good. The room was nice. It was close to the freeway.

    Stayed in July 2023

  • Reviewed: August 16, 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Queen Studio - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    I had to ask for shower soap and shampoo, and was handed a very small container of each.

    Stayed in June 2023

  • Reviewed: June 17, 2023

    8.0
    Extended Stay.. perfect emergency lodging
    • Business trip
    • Solo traveler
    • Queen studio with 1 Queen Bed - Disability Access/Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    No coffee maker in room.

    Convenience. Cleanliness. Friendly, helpful staff.

    Stayed in June 2023

  • Reviewed: May 25, 2023

    5.0
    It was OK.
    • Leisure trip
    • Solo traveler
    • Queen Studio - Non-Smoking
    • Stayed 2 nights

    Location next to 210 Freeway was a little noisy. The muffins in the morning were not that tasty. Kind of mediocre fare and limited room for a breakfast area. The mattress on the bed in room 330 had a distinct tilt away from the wall. The electrical plugs with black and red buttons was not marked and i think it caused my computer to lock-up. No clear instructions for using Wi-Fi.

    The room was comfortable enough for 2 days. The hotel was fairly centrally located for my activities.

    Stayed in May 2023

  • Reviewed: May 22, 2023

    8.0
    • Leisure trip
    • Couple
    • Queen Studio - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    This review is hidden because it doesn't meet our guidelines.

  • Reviewed: May 20, 2023

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • Queen studio with 1 Queen Bed - Disability Access/Non-Smoking
    • Stayed 2 nights

    Unfortunately, breakfast was not so good: pretty much only coffee.

    Neat & clean, good location.

    Stayed in April 2023

  • Reviewed: March 26, 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Queen Studio - Non-Smoking
    • Stayed 4 nights
    • Submitted from a mobile device

    No smoking and has issues with dog and won't rent to us do to dog using restroom stated goes for all extended stays

    Kitchen facilities

    Stayed in January 2023

  • Reviewed: March 17, 2023

    8.0
    Very Good
    • Business trip
    • Solo traveler
    • Queen Studio - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Their customers like to scream

    Good, very old foods, tastes like expired

    Stayed in December 2022

  • Reviewed: December 10, 2022

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Queen Studio - Non-Smoking
    • Stayed 1 night

    super quiet. pets welcomed.

    Stayed in December 2022

  • Reviewed: October 19, 2022

    8.0
    Very Good
    • Business trip
    • Solo traveler
    • Queen Studio - Non-Smoking
    • Stayed 4 nights

    Front desk manager & employees were friendly

    Stayed in October 2022

  • Reviewed: September 10, 2022

    5.0
    It was OK I could bring my dogs
    • Leisure trip
    • Couple
    • Deluxe Studio with 1 King Bed - Non-Smoking
    • Stayed 6 nights
    • Submitted from a mobile device

    When I got there to check in, no one was at the counter. I looked around for a bow or someway to announce I was there. I just yelled hello, hello! No one answered after almost 10 minutes I called the property number. The phone just rang and rang. So then I called the corporate number and they said give us just a moment and put me on hold. Then finally a girl Hurried out from the back. Should be able to help me. About 40 seconds later I am Man hurried. out of the back and asked me if I was being helped. It just seem like they had some thing more exciting going on then working. Anyway overall the place was a little bit crusty empty cigarette box in the parking lot the whole week nobody ever swept cigarette butts All over the “picnic area” You could tell the inside of the bathtub was painted at some point and it was peeling some of the linoleum counters were peeling. Not unsanitary just unkept

    The rooms were nice and cold during the heat wave. The bed was adequate. The rooms were spacious. I cold bring my dogs

    Stayed in September 2022

Showing 1 - 25

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