2585 South Valley Drive, Las Cruces, NM 88005, United States of America
#37 of 40 hotels in Las Cruces
Guests' ChoiceBased on 171 hotel reviews
5.7Cleanliness
6.2
Comfort
6.6
Location
7.0
Facilities
5.9
Staff
7.7
Value for money
6.4
Free WiFi
7.5
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: April 23, 2024
Paris
United States of AmericaThe swimming pool was full of old mattresses which was just a bit concerning.
The staff was friendly and the check-in was hassle free. I appreciate so much the morning coffee.
Stayed in April 2024
Reviewed: October 24, 2023
Zubiri
United States of AmericaThe bedding sheets were dirty.
I liked that you allowed pets there.
Stayed in October 2023
Reviewed: November 13, 2022
Garcia
United States of AmericaThe hotel was dirty, nobody cleaned the room on those days we stayed there, we had to ask for a toilet paper, soap, did our beds. They advertise the hotel has included breakfast, but they just offer old bread and the lady who sets the bread on the shelves does not use any hygiene.
There are not a lot of things I liked. When we open the fridge to store a bottle of water we had, there was a old milk bottle inside which means they do not clean very well.
Stayed in November 2022
Reviewed: June 27, 2022
Lydia
United States of AmericaIt was very old, but clean
Staff was friendly
Stayed in June 2022
Reviewed: June 15, 2022
Roxana
United States of AmericaAir conditioner
Location was great
Stayed in June 2022
Reviewed: June 15, 2022
Antonio
United States of AmericaVery nice hotel employees. Room was clean, parking was good and the lobby had plenty of things (coffee, snacks etc).
Stayed in June 2022
Reviewed: May 11, 2022
Diane
United States of AmericaBeds need upgrading
Friendly staff
Stayed in May 2022
Reviewed: March 20, 2022
Elizabeth
United States of AmericaHotel was under construction which is a good thing but construction debris and dust was on hallway floors. Dust in room, too. No trash can in room, no coffee. Furniture was worn, chair looked so dirty we didn't want to sit in it. Not very good wall colors/design. A mish mash of good and bad.
The bed was good. Water pressure strong. New flooring, and bath tub was replaced. Fridge was adequate.
Stayed in March 2022
Reviewed: February 4, 2022
Shane
United States of Americathey put me in a handicaps and I’m 6’3 and around others who were older so had to be exceptionally quiet
people nice
Stayed in February 2022
Reviewed: January 14, 2022
Ruby
United States of AmericaStaff was rude
Location price
Stayed in January 2022
Reviewed: January 7, 2022
Elena
Russiavery poor breakfast although it was included in the price: no eggs no yogurt.
Stayed in January 2022
Reviewed: January 3, 2022
John
United States of AmericaNo Coffee pot in room. Carpets are old worn out Small tv. Time to upgrade lobby and rooms. Mold on vinyl shower curtain. Exhaust Fan was from 1970 with Helicopters noise volumes.
Ok breakfast however no meats or eggs. Pleasant owner.
Stayed in December 2021
Reviewed: January 3, 2022
Roman
EgyptI didn't like the breakfast, the staff was unwelcoming
Stayed in January 2022
Reviewed: December 16, 2021
Robinson
United States of Americathe smell of the room and it is very noisy
near campus
Stayed in December 2021
Reviewed: November 2, 2021
Danny
United States of AmericaLIGHTS IN HALWAY NEEDS TO REPLACE SOME , MORE OPTIONS ON BREAKFEST ... THANK YOU
BED COMFORTABLE , ROOM NEEDS UPDATE CARPET HALWAY ALSO, BREAKFAST MISSED EGGS BACON EVERYTHING ELSE WAS GOOD .. FRONT DESK ARE REAL HELPFUL TOWARDS US ... THANK YOU
Stayed in October 2021
Reviewed: October 19, 2021
Arealia
United States of AmericaNo elevator
Easy check in great customer service
Stayed in October 2021
Reviewed: October 14, 2021
Manny
United States of AmericaSheets only changed every other day.
Nice/clean/comfortable
Stayed in October 2021
Reviewed: September 16, 2021
Robert
United States of AmericaI asked for an upstairs room and wasn't given one when only 5 cars at the whole place and I never saw another guest but kids were in the room above me running and jumping until late at night! The rolling chair in the room was so nasty I would never sit on it.
Bed was good, plenty hot water. good air conditioning was very good.
Stayed in September 2021
Reviewed: September 16, 2021
Nilidan
United States of AmericaCoffee ran out by 8:00 am. No juice.
They had waffle maker, cereal and milk, too simple.
Stayed in September 2021
Reviewed: September 12, 2021
Devin
United States of AmericaRoom was not very clean and the staff was not very polite. The facilities are outdated and should be updated.
Comfy bed and room, nice location
Stayed in September 2021
Reviewed: August 21, 2021
Bryan
ZambiaAir conditioning thermostat was Strange, Unit would turn off and on ever 4 minutes even when room was not where near the selected temp, either hot or cold. So not comfortable sleeping temp. Mold all over shower area.
Bed was comfortable, and clean
Stayed in August 2021
Reviewed: August 8, 2021
Kelly
MoroccoWe found trash behind the fridge. The fridge was dirty upon arrival. There was hair in the bathtub. Holes in sheets and blankets. Upon arrival the front desk did offer to change us rooms due to the fridge being dirty but we were tired and I said I would clean it. The other things we found later in our stay.
For the most part it was fine for what we needed. I would stay again but they really need to replace the blankets and sheets that have holes in them. It was inexpensive compared to the other hotels. We stayed for 5 days due to a tree falling on our house during a storm.
Stayed in July 2021
Reviewed: July 21, 2021
Sally
United States of AmericaWe are now paying higher prices for less. No breakfast, less professionalism in hospitality.
Considered staying another night but price went up. Did not make sense to me. Staff member explained I got a discount for first night because I used an online booking agent and unless I went through the on line agent I would be charged the higher price. Decided that was ridiculous and found a different hotel at a better price
Stayed in June 2021
Reviewed: July 19, 2021
Leonel
United States of AmericaShower handles not set right. Need a plumber to fix. Water leaking behind handles will cause a mold issue quickly. Had truck exhaust come in thru ac. Illegal activity with driver in truck parking next to room and running the truck with bad exhaust system. Need to place camera in that area to avoid illegal activity with vehicles and people.
The Staff was great with our concerns and we're absolutely on top of it. Great Job
Stayed in July 2021
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